LittleBigPlanet General #1
Sony rolls out Welcome Back Program (was: PlayStation Store Returns)
Archive: 1455 posts
| tl;dr version Q: Why was the PlayStation Network down? A: Sony disabled the PSN on April 20th after discovering an unauthorized party had found a way to access the user database. See the full version for the specifics. Q: When did it come back up again? A: Sony commenced a phased restoration on May 15th. By May 16th, the bulk of PSN services were restored in all regions (excluding Asia which was restored on May 28th), the most notable exception being the PS Store. Q: When did the PS Store become available again? A: Sony restored the PS Store in all regions excluding Japan, Hong Kong, and South Korea, on June 2nd. Q: Will I have lost my wallet funds, friends list, trophies, cloudsaves, etc.? A: Sony have stated that everything should be "as you left it" after the service resumed. Q: Will I be compensated for the downtime? A: Sony rolled out a "Welcome Back" program on June 3rd, which includes... Two free PS3 games from the following list... Dead Nation (excluding Germany) Hustle Kings (Germany only) inFAMOUS (excluding Germany) LittleBigPlanet Ratchet and Clank: Quest for Booty (Europe only) Super Stardust HD (North America and Germany only) Wipeout HD + Fury ...or two free PSP games from the following list... Buzz Junior Jungle Party (Germany only) Everybody?s Golf 2 (Germany only) Killzone Liberation (excluding Germany) LittleBigPlanet ModNation Racers Pursuit Force (excluding Germany) 30 days free PlayStation Plus membership for non PS Plus subscribers (only in countries where the service is available) Existing PlayStation Plus subscribers will be given 70 days free subscription. Music Unlimited subscribers (in countries where the service is available) will receive 30 days free service. A selection of ?On Us? rental movie titles will be available to PlayStation Network customers over one weekend, where Video Service is available. Those titles will be announced soon. PlayStation Home will be offering 100 free virtual items. Additional free content will be released soon, including the next addition to the Home Mansion personal space, and Ooblag?s Alien Casino, an exclusive game. (currently North America only - Europe TBC) More information can be found here... NA region (http://blog.us.playstation.com/2011/06/03/welcome-back/) EU region (http://blog.eu.playstation.com/2011/06/03/welcome-back-content-is-available-now-frequently-asked-questions-answered/) Full version It can't have escaped many people's attention that the PlayStation Network has been down for quite a while. Sony have finally made an official announcement as to why, and given the nature of the situation, I can understand why they've waited this long, i.e. it's generally a bad idea to announce your user account database is vulnerable to attack before you've taken steps to secure it. The first substantive announcement was the following blog entry (http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/) dated April 26th... Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week. We?re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback. Valued PlayStation Network/Qriocity Customer: We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have: Temporarily turned off PlayStation Network and Qriocity services; Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information. We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable. Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it: U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com (http://www.annualcreditreport.com) or call toll-free (877) 322-8228. We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a ?fraud alert? on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below. Experian: 888-397-3742; www.experian.com; (http://www.experian.com  P.O. Box 9532, Allen, TX 75013Equifax: 800-525-6285; www.equifax.com; (http://www.equifax.com P.O. Box 740241, Atlanta, GA 30374-0241TransUnion: 800-680-7289; www.transunion.com; (http://www.transunion.com Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790 You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft (http://www.consumer.gov/idtheft) or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov (http://www.ncdoj.gov). For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us (http://www.oag.state.md.us). We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions. Sincerely, Sony Computer Entertainment and Sony Network Entertainment ...and an accompanying FAQ (http://faq.en.playstation.com/cgi-bin/scee_gb.cfg/php/enduser/std_adp.php?locale=en_GB&p_faqid=5593) also from April 26th... Q.1 When did you realise the system had been intruded? We discovered between April 17 and April 19 there was an illegal and unauthorized intrusion into our network. Q.2 How did you know that the system was intruded? We watch for any issues that may be raised with respect to security and monitor for such issues both internally and externally. Q.3 What is the main reason to this problem? Which parts of the system were vulnerable to the intrusion? We are currently conducting a thorough investigation of the situation. Since this is an overall security related issue, we will not comment further on this case. Q.4 What action did you take (are you taking)? Is there any possibility of further unauthorized access? As soon as we learned of this issue, 1) we temporarily turned off PlayStation Network and Qriocity services in order to conduct a thorough investigation and to verify the smooth and secure operation of our network services, 2) we have also engaged an outside, recognized security firm to conduct a full and complete investigation into what happened, and 3) quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information. Q.5 How many were affected? How many per each region? What is the latest status of PlayStation Network registered account/ operating countries. Our investigation indicates that all PlayStation Network/ Qriocity accounts may have been affected. Q.6 Does that mean all users? information was compromised? Tell us more in details of what personal information leaked. In terms of possibility, yes. We believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password, login, password security answers, and handle/PSN online ID. It is also possible that your profile data may have been obtained, including purchase history and billing address (city, state/province, zip or postal code). If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. If you have provided your credit card data through PlayStation Network or Qriocity, it is possible that your credit card number (excluding security code) and expiration date may also have been obtained. Q.7 Have you notified those users? We are sending out e-mails directly to these users to their e-mail address registered on the PS Network accounts. Also, we have posted web notices, and additional necessary procedures have been followed by each region. Q.8 Have you received reports or claims that their PSN ID information/ credit card had been used improperly? Not at this point in time. Q.9 I want to know if my account has been affected. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit reports. Additionally, if you use the same user name or password for your PlayStation Network or Qriocity service account for other unrelated services or accounts, we strongly recommend that you change them. When the PlayStation Network and Qriocity services are back on line, we also strongly recommend that you log on to change your password. For your security, we encourage you to be especially aware of email, telephone, postal mail or other scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. Q.10 What should I do to prevent any unauthorized use of my (credit card) personal information? For your security, we encourage you to be especially aware of email, telephone, postal mail or other scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. Additionally, if you use the same user name or password for your PlayStation Network or Qriocity service account for other unrelated services or accounts, we strongly recommend that you change them. When the PlayStation Network and Qriocity services are back on line, we also strongly recommend that you log on to change your password. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit reports. Q.11 Since when have PSN/Qriocity become unavailable and in which region? PSN/Qriocity services have not been available since April 20 (US time) in all regions. Q.12 How come it is taking so much time to resume the service? We are taking the investigation seriously. We decided to keep the service down to allow us to conduct a thorough investigation and verify smooth operation of our network services. Q.13 How serious is this? Have the hackers broken the security on PSN/Qriocity? Are you taking necessary measures to prevent such outage happening in the future? Since this is an overall security related issue, we will not comment further on this case but we are working to restore and maintain the services, including countermeasures against future intrusions. Q.14 When will the service resume? We are taking the investigation seriously. We will keep the service down to allow us to conduct a thorough investigation and verify smooth operation of our network services but are working hard to resume the services as soon as we can be reasonably assured security concerns are addressed. Q.15 Seems like SOE service was also not available/ suffering outage. Is this true? Is this due to the same reason as the PSN/Qriocity outage? SOE's service is available although a service interruption due to an external attack did occur. A thorough investigation is ongoing. Q.16 I want my money back (subscription fee, content) since the PSN/Qriocity was not available. When the full services are restored and the length of the outage is known, we will assess the correct course of action. Q.17 There seems to be some games that cannot be played even offline? Depending on the game titles, but mainly PSN games, some may require access to PSN for trophy sync, security check, etc. However, Sony's delay in notifying their customers has "troubled" U.S. Senator Richard Blumenthal, although the consequences of this, if any, are currently unclear. See this article (http://www.examiner.com/console-gaming-in-national/u-s-senator-demanding-answers-from-sony-on-psn-breach) for more information. Update #1: Sony have subsequently removed question 8 from the FAQ, which might imply that they have subsequently received reports or claims that PSN ID information or credit card has been used improperly. They also posted a smaller blog entry (http://blog.us.playstation.com/2011/04/26/clarifying-a-few-psn-points/) on the 26th, explaining the reasons for the apparent delay in notifying their customers... I wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today. There?s a difference in timing between when we identified there was an intrusion and when we learned of consumers? data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon. The EU version was subsequently updated to include the following... Due to ongoing work to bring PSN back online there will be no scheduled content publish this week for PlayStation Store or PS Home. We will resume our scheduled publishing as we bring services online again. ...and the following statements concerning data integrity in the comments section of the EU version... When PSN is restored, friends lists, trophies and wallet funds will all be exactly as they were before. We?re not resetting accounts or anything like that, so when PSN is restored and you log on, everything will be as you left it. Update #2: The following blog entry (http://blog.us.playstation.com/2011/04/27/qa-1-for-playstation-network-and-qriocity-services/) was posted on April 27th... First off, we want to again thank you for your patience. We know that the PlayStation Network and Qriocity outage has been frustrating for you. We know you are upset, and so we are taking steps to make our services safer and more secure than ever before. We sincerely regret any inconvenience or concern this outage has caused, and rest assured that we?re going to get the services back online as quickly as we can. We received a number of questions and comments yesterday and early today relating to the criminal intrusion into our network. We?d like to address some of the most common questions today. We are also going to continue to post updates to this blog with any additional information and insight that we can over the next few days. We are reading your comments. We are listening to your suggestions. Please keep them coming. Thank you. Q: Are you working with law enforcement on this matter? A: Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible. Q: Was my personal data encrypted? A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack. Q: Was my credit card data taken? A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system. Q: What steps should I take at this point to help protect my personal data? A: For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. Q: What if I don't know which credit card I've got attached to my PlayStation Network account? A: If you?ve added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from ?DoNotReply@ac.playstation.net? at the email address associated with your account. This email would have been sent to you immediately after you added the funds, and will contain the first 4 digits and last 4 digits of your credit card number. You can also check your previous credit card statements to determine which card was attached to your PlayStation Network or Qriocity accounts. Q: When or how can I change my PlayStation Network password? A: We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly. Q: Have all PlayStation Network and Qriocity users been notified of the situation? A: In addition to alerting the media and posting information about it on this blog, we have also been sending emails directly to all 77 million registered accounts. It takes a bit of time to send that many emails, and recognize that not every email will still be active, but this process has been underway since yesterday. At this time, the majority of emails have been sent and we anticipate that all registered accounts will have received notifications by April 28th. Consumers may also visit www.us.playstation.com/support (http://www.us.playstation.com/support) and www.qriocity.com (http://www.qriocity.com/) for notices regarding this issue. In addition, we have taken steps to disseminate information regarding this issue to media outlets so that consumers are informed. Q: What steps is Sony taking to protect my personal data in the future? A: We?ve taken several immediate steps to add protections for your personal data. First, we temporarily turned off PlayStation Network and Qriocity services and, second, we are enhancing security and strengthening our network infrastructure. Moving forward, we are initiating several measures that will significantly enhance all aspects of PlayStation Network?s security and your personal data, including moving our network infrastructure and data center to a new, more secure location, which is already underway. We will provide additional information on these measures shortly. Q: Has Sony identified the party or parties responsible for the PlayStation Network hack and subsequent theft of personal information? A: We are currently conducting a thorough investigation of the situation and are working closely with a recognized technology security firm and law enforcement in order to find those responsible for this criminal act no matter where in the world they might be located. Q: When will the PlayStation Network and Qriocity be back online? A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure. A class action lawsuit was also filed by the Rothken Law Firm on the morning of the 27th in a California court. See this article (http://uk.ps3.ign.com/articles/116/1164392p1.html) for more information. Update #3: The following blog entry (http://blog.us.playstation.com/2011/04/28/qa-2-for-playstation-network-and-qriocity-services/) was posted on April 28th... Yesterday, we addressed a number of your questions relating to the malicious intrusion into our network. You can find that FAQ here (http://blog.us.playstation.com/2011/04/27/qa-1-for-playstation-network-and-qriocity-services/). As we get closer to restoration of service, here are more answers to your questions, many of which are more gaming related: Q: Will our download history/friends list/settings be affected by the PSN downtime? A: No, they will not. Q: Will trophies that were earned in single-player offline games during the outage be intact when the service resumes? A: These trophies are intact and will be re-synched when the network is once again operational. Q: Will my PS+ cloud saves be retrievable? A: Yes, once PSN is restored. Q: What if we have a subscription to PS3 MMOs DC Universe Online or Free Realms? Will we get compensation for that? A: From Sony Online Entertainment: ?We apologize for any inconvenience players may have experienced as a result of the recent service interruption. As a global leader in online gaming, SOE is committed to delivering stable and entertaining games for players of all ages. To thank players for their patience, we will be hosting special events across our game portfolio. We are also working on a ?make good? plan for players of the PS3 versions of DC Universe Online and Free Realms. Details will be available soon on the individual game websites and forums.? Q: Will there be a goodwill gesture for the time we haven?t been able to utilize PSN/Qriocity? A: We are currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online. Also on the 28th, Kotaku annouced that the FBI has confirmed to them that they are also looking into the security breach. See this article (http://kotaku.com/#!5796832) for more information. Update #4: On April 29th, Kotaku reported that the U.S. Department of Homeland Security has joined the FBI, Federal Trade Commission and 22 state attorneys general in investigating the PlayStation Network breach. See this article (http://kotaku.com/#!5797288) for more information. On April 30th, Reuters reported that Sony Corp's No.2, Kazuo Hirai, will hold a press conference in Tokyo on Sunday May 1st at 2:00 p.m. (1 a.m. EDT) about the incident. See this article (http://www.reuters.com/article/2011/04/30/us-sony-idUSTRE73R0Q320110430) for more information. Update #5: On April 29th, it was revealed that a second class action lawsuit was filed in Los Angeles on the 27th. See this article (http://www.myfoxny.com/dpps/your_money/sony-sued-over-playstation-breach-dpgonc-20110429-fc_12981668) for more information. On May 1st, Sony made the following press release (http://blog.us.playstation.com/2011/04/30/press-release-some-playstation-network-and-qriocity-services-to-be-available-this-week/) on their blog... SOME PLAYSTATION?NETWORK AND QRIOCITY? SERVICES TO BE AVAILABLE THIS WEEK Phased Global Rollout of Services to Begin Regionally; System Security Enhanced to Provide Greater Protection of Personal Information Tokyo, May 1, 2011 ? Sony Computer Entertainment (SCE) and Sony Network Entertainment International (SNEI, the company) announced they will shortly begin a phased restoration by region of PlayStation?Network and Qriocity? services, beginning with gaming, music and video services to be turned on. The company also announced both a series of immediate steps to enhance security across the network and a new customer appreciation program to thank its customers for their patience and loyalty. Following a criminal cyber-attack on the company?s data-center located in San Diego, California, U.S.A., SNEI quickly turned off the PlayStation Network and Qriocity services, engaged multiple expert information security firms over the course of several days and conducted an extensive audit of the system. Since then, the company has implemented a variety of new security measures to provide greater protection of personal information. SNEI and its third-party experts have conducted extensive tests to verify the security strength of the PlayStation Network and Qriocity services. With these measures in place, SCE and SNEI plan to start a phased rollout by region of the services shortly. The initial phase of the rollout will include, but is not limited to, the following: Restoration of Online game-play across the PlayStation?3 (PS3) and PSP? (PlayStation?Portable) systems - This includes titles requiring online verification and downloaded games Access to Music Unlimited powered by Qriocity for PS3/PSP for existing subscribers Access to account management and password reset Access to download un-expired Movie Rentals on PS3, PSP and MediaGo PlayStation?Home Friends List Chat Functionality Working closely with several outside security firms, the company has implemented significant security measures to further detect unauthorized activity and provide consumers with greater protection of their personal information. The company is also creating the position of Chief Information Security Officer, directly reporting to Shinji Hasejima, Chief Information Officer of Sony Corporation, to add a new position of expertise in and accountability for customer data protection and supplement existing information security personnel. The new security measures implemented include, but are not limited to, the following: Added automated software monitoring and configuration management to help defend against new attacks Enhanced levels of data protection and encryption Enhanced ability to detect software intrusions within the network, unauthorized access and unusual activity patterns Implementation of additional firewalls The company also expedited an already planned move of the system to a new data center in a different location that has been under construction and development for several months. In addition, PS3 will have a forced system software update that will require all registered PlayStation Network users to change their account passwords before being able to sign into the service. As an added layer of security, that password can only be changed on the same PS3 in which that account was activated, or through validated email confirmation, a critical step to help further protect customer data. The company is conducting a thorough and on-going investigation and working with law enforcement to track down and prosecute those responsible for the illegal intrusion. ?This criminal act against our network had a significant impact not only on our consumers, but our entire industry. These illegal attacks obviously highlight the widespread problem with cyber-security. We take the security of our consumers? information very seriously and are committed to helping our consumers protect their personal data. In addition, the organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks,? said Kazuo Hirai, Executive Deputy President, Sony Corporation. ?Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services.? Complimentary Offering and ?Welcome Back? Appreciation Program While there is no evidence at this time that credit card data was taken, the company is committed to helping its customers protect their personal data and will provide a complimentary offering to assist users in enrolling in identity theft protection services and/or similar programs. The implementation will be at a local level and further details will be made available shortly in each region. The company will also rollout the PlayStation Network and Qriocity ?Welcome Back? program, to be offered worldwide, which will be tailored to specific markets to provide our consumers with a selection of service options and premium content as an expression of the company?s appreciation for their patience, support and continued loyalty. Central components of the ?Welcome Back? program will include: Each territory will be offering selected PlayStation entertainment content for free download. Specific details of this content will be announced in each region soon. All existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service. Current members of PlayStation Plus will receive 30 days free service. Music Unlimited powered by Qriocity subscribers (in countries where the service is available) will receive 30 days free service. Additional ?Welcome Back? entertainment and service offerings will be rolled out over the coming weeks as the company returns the PlayStation Network and Qriocity services to the quality standard users have grown to enjoy and strive to exceed those exceptions. SNEI will continue to reinforce and verify security for transactions before resuming the PlayStation?Store and other Qriocity operations, scheduled for this month. For more information about the PlayStation Network and Qriocity services intrusion and restoration, please visit http://blog.us.playstation.com. or http://blog.eu.playstation.com/ Update #6: The following diagram taken from the printed materials distributed during the press release was made available on a number of third-party news sites, and gives a rough guide on the nature of the intrusion... http://www.ripten.com/wp-content/uploads/2011/05/Diagram-Hack.jpg Additionally, Kotaku reports that Sony have temporarily shut down SOE (Sony Online Entertainment) services due to "an issue that warrants enough concern for us to take the service down effective immediately". See this article (http://uk.kotaku.com/5797619/sonys-online-portal-goes-down) for more information. Update #7: On May 2nd, Sony posted the following blog entry (http://blog.us.playstation.com/2011/05/02/playstation-network-security-update/) clarifying that account passwords were (effectively) encrypted using a one-way hash function... On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we?d like to apologize to the many users who were inconvenienced and worried abut this situation. We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list. One other point to clarify is from this weekend?s press conference (http://blog.us.playstation.com/2011/04/30/press-release-some-playstation-network-and-qriocity-services-to-be-available-this-week/). While the passwords that were stored were not ?encrypted,? they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in cleartext (http://simple.wikipedia.org/wiki/Cleartext) form. For a description of the difference between encryption and hashing, follow this link (http://www.infocellar.com/networks/Security/hash.htm). To reiterate a few other security measures for your information: Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We continue to work with law enforcement and forensic experts to identify the criminals behind the attack. Once again, we apologize for causing users concern over this matter. Our objective is to increase security so our customers can safely and confidently play games and use our network and media services. We will continue to provide updates as we have them. Update #8: On May 2nd, several sources reported the reason for the SOE downtime was due to a breach which may have exposed over 12,000 of their customers' credit card numbers, although the data is believed to have been from backup made in 2007. See this article (http://www.engadget.com/2011/05/02/sony-woes-continue-as-soe-confirms-data-breach/) for more information. Update #9: Sony later confirmed the SOE breach in a press release (http://www.soe.com/securityupdate/), and additionally posted a blog entry (http://blog.eu.playstation.com/2011/05/03/sony-online-entertainment-issues-security-press-release/) with more specifics. Update #10: On May 4th, Sony posted the following blog entry (http://blog.us.playstation.com/2011/05/04/sonys-response-to-the-u-s-house-of-representatives/) summarizing Sony's responses to the questions posed by the US House of Representatives... Today, the Subcommittee on Commerce, Manufacturing and Trade of the U.S. House of Representatives Committee on Energy and Commerce held a hearing in Washington, DC on ?The Threat of Data Theft to American Consumers.? Kazuo Hirai, Chairman of the Board of Directors of Sony Computer Entertainment America, submitted written answers to questions posed by the subcommittee about the large-scale, criminal cyber-attack we have experienced. We wanted to share those answers with you (click here (http://www.flickr.com/photos/playstationblog/sets/72157626521862165/)). In summary, we told the subcommittee that in dealing with this cyber attack we followed four key principles: Act with care and caution. Provide relevant information to the public when it has been verified. Take responsibility for our obligations to our customers. Work with law enforcement authorities. We also informed the subcommittee of the following: Sony has been the victim of a very carefully planned, very professional, highly sophisticated criminal cyber attack. We discovered that the intruders had planted a file on one of our Sony Online Entertainment servers named ?Anonymous? with the words ?We are Legion.? By April 25, forensic teams were able to confirm the scope of the personal data they believed had been taken, and could not rule out whether credit card information had been accessed. On April 26, we notified customers of those facts. As of today, the major credit card companies have not reported any fraudulent transactions that they believe are the direct result of this cyber attack. Protecting individuals? personal data is the highestpriority and ensuring that the Internet can be made secure for commerce is also essential. Worldwide, countries and businesses will have to come together to ensure the safety of commerce over the Internet and find ways to combat cybercrime and cyber terrorism. We are taking a number of steps to prevent future breaches, including enhanced levels of data protection and encryption; enhanced ability to detect software intrusions, unauthorized access and unusual activity patterns; additional firewalls; establishment of a new data center in an undisclosed location with increased security; and the naming of a new Chief Information Security Officer. We told the subcommittee about our intent to offer complimentary identity theft protection to U.S. account holders and detailed the ?Welcome Back? program that includes free downloads, 30 days of free membership in the PlayStation Plus premium subscription service; 30 days of free service for Music Unlimited subscribers; and extending PlayStation Plus and Music Unlimited subscriptions for the number of days services were unavailable. We are working around the clock to have some PlayStation Network services restored and we?ll be providing specific details shortly. We hope this update is helpful to you, and we will continue to keep you posted as we work to restore our network and provide you with both the entertainment and the security you deserve. The full contents of the letter can be found here (http://www.flickr.com/photos/playstationblog/sets/72157626521862165/). | 2011-04-26 21:51:00 Author: Aya042  Posts: 2870 |
| Good thing i BS'd 90% of that information :o | 2011-04-26 21:57:00 Author: Snrm  Posts: 6419 |
| I am not a happy camper turtle riding a pony. | 2011-04-26 22:00:00 Author: Testudini  Posts: 3262 |
| Meh. Could be worse. | 2011-04-26 22:00:00 Author: Nuclearfish  Posts: 927 |
| Great, so credit card and billing info may have been stolen for thousands of users, and they choose to wait a week before telling any of their clients. First thing I'm doing when the service is back up is changing my password. | 2011-04-26 22:00:00 Author: Thegide  Posts: 1465 |
| It's a good thing they shut the PSN down before worse things happened Great, so credit card and billing info may have been stolen for thousands of users, and they choose to wait a week before telling any of their clients. At least they told us, they didn't just keep quiet | 2011-04-26 22:01:00 Author: anoken  Posts: 1654 |
| It's a good thing they shut the PSN down before worse things happened I don't see how it could get any worse. D: | 2011-04-26 22:03:00 Author: Whalio Cappuccino  Posts: 5250 |
| Great, so credit card and billing info may have been stolen for thousands of users, and they choose to wait a week before telling any of their clients. Way. To. Go. Sony. I imagine they had to make sure that it was a genuine risk. A big company doesn't say something like that as soon as they know there's a problem because they don't want to start a panic when there might not need to be one. | 2011-04-26 22:03:00 Author: Nuclearfish Posts: 927 |
| I don't see how it could get any worse. D: Umm.. well.. the hackers could have gotten more users!  | 2011-04-26 22:04:00 Author: anoken Posts: 1654 |
| Wow...I guess psn cards from now :. Also wouldnt the best route would be to ask your bank to change your routing number? | 2011-04-26 22:15:00 Author: L1GhTmArE  Posts: 519 |
| I imagine they had to make sure that it was a genuine risk. A big company doesn't say something like that as soon as they know there's a problem because they don't want to start a panic when there might not need to be one. Well, we still don't know how quickly Sony responded to the incident. Perhaps the intrusion was detected immediately, or perhaps it took a while. Maybe we're talking a few hundred accounts or maybe millions. What I would hope is that at some point soon they are able to identify and contact the particular users who were compromised. Either way, I agree this is a PR nightmare for them, and I can see many reasons why they would want to avoid it, even if it meant delaying notifying it's clients about potential fraud threats. Still, it would have been nice to know sooner... meh. | 2011-04-26 22:18:00 Author: Thegide Posts: 1465 |
| I don't see how it could get any worse. D: The servers could have been told to divide by 0. | 2011-04-26 22:19:00 Author: Fishrock123  Posts: 1578 |
| Glad I've only ever used PSN cards. | 2011-04-26 22:21:00 Author: Maxi  Posts: 1176 |
| I don't see how it could get any worse. D: The hackers could have actually used some of the credit card info and bought some serious ****zle. Which it doesn't look like they did. Maybe cause they know that would make it easier to find them but ya... uh,,, ... Wow ;-; | 2011-04-26 22:24:00 Author: RockSauron  Posts: 10882 |
| Good for me, I only get free DLC and gameshare the rest (Black Ops MapPack = $0) | 2011-04-26 22:30:00 Author: BonBonBoi  Posts: 246 |
| Am I overreading this, or isnt there any info about EU residents etc? Anyways, first thing I do when its online, is change my password, and ask my bro to make sure he pays good attention to his creditcard stuff. Poor sony. | 2011-04-26 22:31:00 Author: Luos_83  Posts: 2136 |
| great! another game related argument with the wife (wife:"I told you not to put credit card info on that thing!") thanks hackers, you're the tops I think Sony could/should have told it's customers sooner. It's been almost a week. The second you think people's personal info is compromised, you need to tell them. Do I think they dropped the ball on this? Yes. Do I think they are working their butts off to resolve the situation? Yes. Am I going to jump ship and go strictly to the 360? A resounding NO! I'm a loyal playstation fan since the PS1 and will continue to be so, even though I have a WII and a 360, neither of which has been turned on for a couple of months. Let's just hope they find the one's responsible. | 2011-04-26 22:41:00 Author: biorogue  Posts: 8424 |
| At least they told us, they didn't just keep quiet If there's any evidence that there's been a security breach, they're supposed to tell their customers immediately. Just imagine how much damage someone could do to your bank account in a week. Anyway, looks like Sony might be in trouble due to the slowness of their response: http://www.examiner.com/console-gaming-in-national/u-s-senator-demanding-answers-from-sony-on-psn-breach | 2011-04-26 22:42:00 Author: Chazprime  Posts: 587 |
| Man, first my on-line poker site gets shut down, now this mess. What do I do now, go outside? No thank you. | 2011-04-26 22:44:00 Author: JakePutz  Posts: 92 |
| Thanks for the info Aya. Should hopefully clear up a lot of hot air. | 2011-04-26 22:46:00 Author: Mr_T-Shirt  Posts: 1477 |
| I just hope no ones credit cards are used, and that PSN is up and running soon. (I've got two level just waiting to be published  ) | 2011-04-26 22:47:00 Author: UberOrbPS  Posts: 290 |
| If there's any evidence that there's been a security breach, they're supposed to tell their customers immediately. Just imagine how much damage someone could do to your bank account in a week. Anyway, looks like Sony might be in trouble due to the slowness of their response: http://www.examiner.com/console-gaming-in-national/u-s-senator-demanding-answers-from-sony-on-psn-breach Lol & Ouch are the two words that come to mind... | 2011-04-26 22:49:00 Author: Luos_83 Posts: 2136 |
I'm worried...  My credit card details were on there at the time (I usually buy stuff off the PSN occasionally), and now I fear that this hacker is spending it all, and I was saving up for a 3DS.  Way to go, Sony.   | 2011-04-26 22:52:00 Author: Beed28  Posts: 200 |
| Things attempted while server was down: Install simcity4 w/ rush hour. Played 1 hour > delete from computer. Install simcity societies. Played 1 hour > deleted from computer. Im bored, I miss the contact with the fellow lbp2 chat users and friends :/ | 2011-04-26 22:57:00 Author: Luos_83 Posts: 2136 |
| Things attempted while server was down: Install simcity4 w/ rush hour. Played 1 hour > delete from computer. Install simcity societies. Played 1 hour > deleted from computer. Im bored, I miss the contact with the fellow lbp2 chat users and friends :/ I'm kinda in the opposite camp myself, with no distractions I'm pretty far along with a level that I thought I'd never finish. Kinda makes me wish it went down more often (without the identity theft, of course ) | 2011-04-26 23:08:00 Author: Chazprime Posts: 587 |
| Well I rang my bank and cancelled my credit card and got a new one issued. From other sites I've read comments of people already having stuff bought on their credit card that they did not authorise. This is a major data breech which can lead to financial and identity theft. The lack of notification from day one is very very bad, customers should be notified immediately. In fact I quite like this letter here: Sony's failure to report data breach incurs CT Senator Blumenthal's wrath (http://www.joystiq.com/2011/04/26/sonys-failure-to-report-data-breach-incurs-ct-senator-blumentha/). May be they weren't sure to what extent, even so there should have been more transparency on the situation. Oh well I'll be switching over to PSN cards if I have to. | 2011-04-26 23:10:00 Author: LittleBigDes  Posts: 920 |
Sombody's getting sued  | 2011-04-26 23:12:00 Author: SPARTANDUDE924 Posts: 285 |
| If there's any evidence that there's been a security breach, they're supposed to tell their customers immediately. Just imagine how much damage someone could do to your bank account in a week. Anyway, looks like Sony might be in trouble due to the slowness of their response: http://www.examiner.com/console-gaming-in-national/u-s-senator-demanding-answers-from-sony-on-psn-breach http://cache.ohinternet.com/images/9/9e/HA_HA_HA,_OH_WOW.jpg Sincerely, /s/ OH **** | 2011-04-26 23:17:00 Author: the Ion Pulsar  Posts: 172 |
| Sombody's getting sued Yeap that's exactly what I thought. | 2011-04-26 23:18:00 Author: LittleBigDes Posts: 920 |
| I would just like to say that "may have been compromised" is redundant. If your information may have been stolen, then your information has been compromised. Kudos to the OP for getting it right. I know there are more important matters to discuss, but I just had to mention that. Bugs me... Oh, and another good article. Just try to ignore the unavoidable fanboy wars that will come up soon. http://ps3.ign.com/articles/116/1164194p1.html | 2011-04-26 23:21:00 Author: nextlevel88 Posts: 149 |
| At least someone had better get sued. That hacker that is. A lot. So much that him/there non existant. :kz: | 2011-04-26 23:25:00 Author: SPARTANDUDE924 Posts: 285 |
| Good thing i BS'd 90% of that information :o Haha totally agree, it's about time my whole list of fake information finally paid off! | 2011-04-26 23:32:00 Author: Jayhawk_er  Posts: 403 |
| It's somewhat surprising no one has come up with a name for this situation. Anyone remember this? The Apocalyps3 (https://lbpcentral.lbp-hub.com/index.php?t=23316-Error-8001050F-Now-Resolved.&highlight=apocalyps3) | 2011-04-26 23:34:00 Author: CyberSora Posts: 5551 |
| Playstation network shuts down: sucks Waiting for them to rebuild: sucks Not getting to play online: sucks Credit card and personal info in jeopordy: sucks Somebody actually charging something to my credit card: **** **** *** ****** ****** sucks. Anyone working on LBP level pertaining to this entire incident. I'm sure they'll be a few. | 2011-04-26 23:43:00 Author: METALPUNKS  Posts: 306 |
| Sup. I never paid anything via my credit card. Look like GeoHot and his evil group called The Anonymous totaly made other people's privacy ruined...  Only because he got into the mardy to be busted when he try to hack PSN to allow jailbroken PS3 (You know, PS3 with Custom Firmware, enable people to have full games for free on their Hard Disk Drive) to go online. Really, he somehow sent to the letter to Sony saying that he have his revenge and attacked PSN. Sony set it offline and now under heavy maintainance. I went for a week and by the time I get online after they fixed it, I do like other people do, re-new my password.  | 2011-04-26 23:53:00 Author: ShiftyDog  Posts: 293 |
| Found a good link detailing what information the hackers managed to get: http://arstechnica.com/gaming/news/2011/04/sony-admits-utter-psn-failure-your-personal-data-has-been-stolen.ars | 2011-04-26 23:54:00 Author: Chazprime Posts: 587 |
| Thanks for the info buddy, Im just so relieved that i took my card details off last year when the PSN cards came out. Its about time they gave us some type of statement, although it did take them 6 whole days! The damage that someone with all your details can make in 6 days is unthinkable. Sucks big time! | 2011-04-26 23:56:00 Author: RtooDee2  Posts: 175 |
| Identity theft aside (I'm off to change my bank details) - I'd rather take my chances with this situation then have to buy points cards or deal with friend codes. Long live impulse purchases on the psn store! | 2011-04-26 23:57:00 Author: Tanuki75  Posts: 172 |
| Question. I had credit card information on my account about half a year ago, but removed it a while back. They can't get the info if it isn't there anymore, right? | 2011-04-27 00:31:00 Author: TheZimInvader  Posts: 3149 |
| People are probably over-reacting, but there really is no such thing when it comes to credit cards. I'm just glad I don't have one, or I would be significantly more worried. However, on the bright side, maybe creators will actually resort to creating instead of playing (not saying they don't). Still, I REALLY would have liked some more notice on this and sooner, even "we are unsure as to the extent information was compromised including credit-cards and personal information". The hackers had no right to do this. If Sony wants to protect their developers and publishers, then they have every right to deny homebrew. Still, no other OS option is lame... And no PS2 emulation... The worst part is the emulation is already developed. The original intent was to boost PS2 sales, but that's all done now, so give it back as an apology for not informing us of anything. | 2011-04-27 00:38:00 Author: Fading-Dream  Posts: 164 |
| Oh wow, this is big! I didn't expect the reason for the Playstation Network outage to be THAT bad! Luckily I don't have/had ever had my credit card information on PSN. I don't even have a creditcard. But yeah people, be wary. I've seen several comments on the Internet already that tell that unauthorised people have been using their credit cards to buy stuff.. One of them has already lost 4000 dollars! Though the truth of these comments is uncertain. Source: http://www.pcworld.com/businesscenter/article/226352/reports_77_million_playstation_network_accounts_co mpromised.html/ | 2011-04-27 00:51:00 Author: robbit10  Posts: 450 |
| LOl, that is exactly what I have been saying! I want to play my darned Otostaz game! Why do they need to worry about region coding a old PS2 game? Also I am not sure if people making firmware hacks and the like have anything to do with breaking and and stealing creditcard info. I have yet to meet one modder that steal that info...they are just modding...but I know of many people that steal creditcard info that would never have a modded system...because they could care less about games and more about money. Also banks, and online stores get broken into all the time, they usually send out letter or such warning of the incident...this reaction did seem a bit slow. | 2011-04-27 00:51:00 Author: celsus  Posts: 822 |
| Well, that's worrying, but I doubt my data will be actually used. (OH NOES! AI JINXED IT!) | 2011-04-27 00:53:00 Author: tomodon246  Posts: 624 |
| Sup. I never paid anything via my credit card. Look like GeoHot and his evil group called The Anonymous totaly made other people's privacy ruined... Only because he got into the mardy to be busted when he try to hack PSN to allow jailbroken PS3 (You know, PS3 with Custom Firmware, enable people to have full games for free on their Hard Disk Drive) to go online. Really, he somehow sent to the letter to Sony saying that he have his revenge and attacked PSN. Sony set it offline and now under heavy maintainance. I went for a week and by the time I get online after they fixed it, I do like other people do, re-new my password. Wasn't Geohot, if it was they would know by now since they HAVE ALL HIS ELECRTONICS. And it wasn't anonymous, it was 1 person... not half the internet. | 2011-04-27 01:00:00 Author: theswweet  Posts: 2468 |
| And it wasn't anonymous, it was 1 person... not half the internet. Do we really know this? Do we know it was 1 person acting alone? Also, to rule out anonymous isn't wise either. While this isn't anywhere near the scale or severity of what they do as a group, they are nonetheless a group and not exactly the most tight-knit one at that. Even though they publicly stopped their assault, there is certainly a chance that not everyone got the memo, or cared to stop. I'm not saying that anonymous are responsible, but I also wouldn't say that those responsible aren't anonymous. But you're right, it could be anyone, we just don't know. | 2011-04-27 01:08:00 Author: nextlevel88 Posts: 149 |
| Uh oh, my dad's credit card information is on there. | 2011-04-27 01:29:00 Author: lemurboy12  Posts: 842 |
| Wheres that email they said they would send anyone else get it? And this is worst the only other worst thing is that our accounts get deleted in the process of fixing the problems. Oh and we better not have any PSN Wallet money missing cause of the "intrusion". | 2011-04-27 01:31:00 Author: Rokusho  Posts: 45 |
| Actually, our IDs will be the same. All that info will be the same (as i guess the funds will be) Sony even said it may be a good idea to change your password just in case after this stuff is done. Why would they say that if we wouldn't get our accounts back. Dispite the PSN being built from the ground up, the basic info data will be transfered.. i suspect. | 2011-04-27 01:37:00 Author: a_mailbox  Posts: 416 |
| Wheres that email they said they would send anyone else get it? And this is worst the only other worst thing is that our accounts get deleted in the process of fixing the problems. Oh and we better not have any PSN Wallet money missing cause of the "intrusion". Ive been wondering the same thing...I havent recieved any email yet. | 2011-04-27 01:41:00 Author: L1GhTmArE Posts: 519 |
| Question. I had credit card information on my account about half a year ago, but removed it a while back. They can't get the info if it isn't there anymore, right? I'm pretty sure you're safe, but as for your billing address, probably not. But I'm no expert. Anybody want to help clarify this? | 2011-04-27 01:52:00 Author: CyberSora Posts: 5551 |
| Here's my response to Sony: BEFORE (http://i55.tinypic.com/28nw3d.jpg) AFTER (http://i52.tinypic.com/2nqd5rt.jpg) So anybody know when the Xbox 720 is due? | 2011-04-27 02:18:00 Author: Enlong3 Posts: 357 |
| Sony Says It Didn’t Know Severity Of PS3 Breach Until Monday http://kotaku.com/#!5796027 While Sony discovered that hackers had broken into their Playstation Network on April 19, it wasn't until nearly a week later that the company understood the full scope of the breach, a Sony official tells Kotaku. The company learned that customer data was stolen on Monday, only after an outside security firm conducted days of forensic analysis, Sony said. U.S. Senator Richard Blumenthal publicly questioned today Sony's failure to "immediately notify affected customers of the breach and to extend adequate financial data security protections." The letter, written to Sony Computer Entertainment of America president Jack Tretton, echoes the concerns of Playstation Network members who have been increasingly bothered by the lack of information from Sony. Speaking to Kotaku tonight, SCEA spokesman Patrick Seybold explained the apparent delay in notifying customers. "There's a difference in timing between when we identified there was an intrusion and when we learned of consumers' data being compromised," Seybold said. "We learned there was an intrusion April 19th and subsequently shut the services down. "We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon." About 4 p.m. Eastern Tuesday, Sony started notifying their Playstation Network members that private data including names, addresses and perhaps passwords were stolen from Sony's database. The company doesn't believe credit card data was stolen, but isn't positive it is secure. EDIT: Oops, hit button too fast. Meant to add: Now we find out just who does and doesn't think logically. Because some responses so far have been of the "oh great more lies!" without understanding just why an expert group was called in for.. Couldn't be to, oh I don't know, find out if information was compromised! No, couldn't be because of that. | 2011-04-27 02:24:00 Author: KoingWolf  Posts: 386 |
| I'm pretty sure you're safe, but as for your billing address, probably not. But I'm no expert. Anybody want to help clarify this? From what I read in the OP: For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. So I'm guessing since there may be scams sent through postal mail that the hacker(s) may have our billing information. Let's hope not though. It's our job to stay alert when weird letters from Sony asks for our personal info. | 2011-04-27 02:29:00 Author: siberian_ninja15  Posts: 444 |
| Here's my response to Sony: ... So anybody know when the Xbox 720 is due? Tacky and roughly assembled to tacky and disassembled? I didn't get it.. | 2011-04-27 02:29:00 Author: KoingWolf Posts: 386 |
| Well that was pretty stupid. You could at least have traded it in to Gamestop. | 2011-04-27 02:29:00 Author: the Ion Pulsar Posts: 172 |
| Terrific. My dad is going to reduce into paranoia after this. But since my PSN begins with A, I need to tell him. I wasn't pent up about the PSN shutdown, but this is something else. You determined there was an intrusion, then for the sake of safety, you must assume there may have been an information breach and tell your customers. This isn't something you want to be sure about. If there's even the slightest chance that our money and identities may be in danger, YOU HAVE TO TELL US. Erg. Not good at all. | 2011-04-27 02:31:00 Author: Astrosimi  Posts: 2046 |
| Is it possible that we lost all our trophies and account info and need to start all over? If so.... goodbye little big planet. You will be back to 0 Levels... lol | 2011-04-27 02:39:00 Author: Nick930930  Posts: 878 |
| Is it possible that we lost all our trophies and account info and need to start all over? If so.... goodbye little big planet. You will be back to 0 Levels... lol Nothing says this is at all the case? That zero day post I made awhile back is total bs conspiracy theory stuff. No proof behind it at all.. Unless it's from something other than that godlike post? | 2011-04-27 02:44:00 Author: KoingWolf Posts: 386 |
| To everyone who was like "Hey guise stop worrying, is not big deal! Is not important!" Hows your foot taste? Also, I find all the people panicking over trophies to be hilarious and a bit sad. 1: Trophies are stored on your hard drive. Worst case scenario, you have to resync trophy data with PSN. 2: Trophies are the least important thing on the list of things to worry about here. | 2011-04-27 02:56:00 Author: the Ion Pulsar Posts: 172 |
| To everyone who was like "Hey guise stop worrying, is not big deal! Is not important!" Hows your foot taste? Also, I find all the people panicking over trophies to be hilarious and a bit sad. 1: Trophies are stored on your hard drive. Worst case scenario, you have to resync trophy data with PSN. 2: Trophies are the least important thing on the list of things to worry about here. It tastes very good actually. Could use some salt though. THIS POST IS JUST A JOKE AND SHOULD NOT BE TAKEN AS AN INSULT. PLEASE DO NOT SUE ME | 2011-04-27 03:08:00 Author: Testudini Posts: 3262 |
| Sony: "ATTENTION EVERYONE! Someone hacked us and all your account information, address, and credit card information might be in the hands of a hacker, setting you up for identity theft, bankruptcy, and mountians of debt for the rest of your life!" Player: "OMG! R MY TROPHYS GONA B OK???????" | 2011-04-27 03:12:00 Author: the Ion Pulsar Posts: 172 |
| Just got the email from Sony. Another delayed action I see. | 2011-04-27 03:15:00 Author: Enlong3 Posts: 357 |
| Here's a BBC article about it. (http://www.bbc.co.uk/news/technology-13192359) Looks like my fears have come true; it was not Anonymous, but, as I speculated in the previous thread, a real hacker with a motive that isn't petty revenge, i.e., stealing user information. Usually I like being right. Not now. Here's my quote: "Honestly, I hope it is Anonymous, as unlikely as that is, because if it isn't them, it could be real hackers with a motive that isn't just petty revenge, the kind that could steal all of the information stored on the PSN. I think Sony disabled the servers to prevent that from happening. If that is the case, the servers could be offline for a lot longer than a few days. The only question is, who has the skill and the motivation to do this?" Link to page (https://lbpcentral.lbp-hub.com/index.php?t=55424-PSN-Downtime-(was-Error-0x80710a06-)/page7) | 2011-04-27 03:15:00 Author: Stoicrow Posts: 276 |
| To everyone who was like "Hey guise stop worrying, is not big deal! Is not important!" Hows your foot taste? ... I don't think this is a case of foot in mouth, but of optimism yet again losing out to another situation that ends up being worse than it looked. Everyone I knew that was trying to calm everyone down was just trying to calm everyone down. And even now, it really isn't that bad. Though I'd like to be able to view my information, to see if I even did use real info or not. And to determine just which cards and addresses I've used on the PSN for the parts that need valid info. Also, I want to know just how fast Sony caught this breach. Was it as soon as it happened, hours, days, or more? The only information Sony: "ATTENTION EVERYONE! Someone hacked us and all your account information, address, and credit card information might be in the hands of a hacker, setting you up for identity theft, bankruptcy, and mountians of debt for the rest of your life!" Player: "OMG! R MY TROPHYS GONA B OK???????" I must ask you, even if it's a double post, to please stop the fear mongering. People no doubt are taking you seriously when you say things like that, and are already unnerved by this situation. The truth when it comes to identity theft is it is preventable and solvable. | 2011-04-27 03:22:00 Author: KoingWolf Posts: 386 |
| Just make sure to catch any fraudulent activity within a certain time. There is a statue of limitations sort of rule on how long you can report fraudulent transactions before they become your responsibility. | 2011-04-27 03:25:00 Author: Enlong3 Posts: 357 |
| Wasn't trying to fear monger, just driving the point home that there are more important things to worry about here than if your trophies are OK. Trophies arent even on the list of things to be worried about here. | 2011-04-27 03:31:00 Author: the Ion Pulsar Posts: 172 |
| Hey guys - we're all nervous or at the very least concerned about this whole compromise of data. Belittling people who are concerned about their trophies isn't constructive and doesn't do anything except add fuel to an already tense situation. Please respect other site members concerns in your posts. This is your friendly warning. Also - threatening to sue or do anything else is a bit premature since we're not sure exactly what was taken. I'm sure Sony will release more info as they find out exactly what happened. Personally I changed my passwords on my financial accounts as a just in case but I'm heartened to see that they don't believe that the thieves were able to get the security numbers from the back of credit cards. Gives me a little peace of mind. That said, do what you feel you have to in order to secure your info and feel free to talk about this in this thread, but the trolling stops from this post down. | 2011-04-27 03:35:00 Author: Morgana25  Posts: 5983 |
| http://blogs.wsj.com/speakeasy/2011/04/26/sony-shuts-down-playstation-network-indefinitely/ I apologize if this has been posted already. I don't have time to read 5 pages so if it has, disregard it. I think using the word "indefinitely" gives us a clue as to how long it will take. | 2011-04-27 03:35:00 Author: KILLA_TODDZILLA  Posts: 653 |
| I must ask you, even if it's a double post, to please stop the fear mongering. People no doubt are taking you seriously when you say things like that, and are already unnerved by this situation. The truth when it comes to identity theft is it is preventable and solvable. I also must agree with Koing. Some people are taking your posts annoying and serious. All you have done is to continue to blame Sony. It was not there fault there security got breached and your personal information being stolen . Blaming isn't going to solve anything. If I were you, I would be more worried about your personal information instead of bragging about how you were correct of this situation. @Koingwolf: You could have edit your post if you had something to add. Its okay though, we all do mistakes. EDIT: Was ment to post this a while back. Please excuse me if this rude to another lbpcentral member | 2011-04-27 03:36:00 Author: Unknown User  |
| I didnt put any personal information on PSN. At least, not any ACCURATE personal information. I certainly didn't put my credit card on there. An ounce of prevention is worth a pound of cure. | 2011-04-27 03:41:00 Author: the Ion Pulsar Posts: 172 |
| Thumbs up if you only bought PSN cards! More seriously though, I could have lost $17.69!! :eek: | 2011-04-27 03:52:00 Author: The-Questor  Posts: 1328 |
| http://blogs.wsj.com/speakeasy/2011/04/26/sony-shuts-down-playstation-network-indefinitely/ I apologize if this has been posted already. I don't have time to read 5 pages so if it has, disregard it. I think using the word "indefinitely" gives us a clue as to how long it will take. Problem is he never says that word "indefinitely," even though he is quoted as saying that.. Media being the media? | 2011-04-27 03:54:00 Author: KoingWolf Posts: 386 |
| Of course all of this happens a few days after I update my credit card information. Am I done? | 2011-04-27 04:03:00 Author: Captain  Posts: 92 |
| So I guess this means I wont be able to play online for another couple days? | 2011-04-27 04:07:00 Author: the Ion Pulsar Posts: 172 |
| Of course all of this happens a few days after I update my credit card information. Am I done? You've been plundered. (Har har) | 2011-04-27 04:08:00 Author: KoingWolf Posts: 386 |
| Yeah I'm glad the info I put is BS and that I only use PSN card . But this is really serious and scary nonetheless :O | 2011-04-27 04:16:00 Author: TheBlackKnight22  Posts: 695 |
| Wasn't Geohot, if it was they would know by now since they HAVE ALL HIS ELECRTONICS. And it wasn't anonymous, it was 1 person... not half the internet. If it wasn't for him starting and opening the window wise open for the rest of teh hackers, this would've not happened (Unless/ until someone else found the codes of course.) Now will people realize why Geo is in so much problems and all teh problems that little stunt he pulled for popularity caused? Thanks to him we're PSN less for about a week and a half, I mean, sure is not much to some, but to others its a big deal, not to mention people are loosing money over it, Identity theft, and many other hacks are happening because of him. Not to mention Profits the company itself is loosing atm. It may have not seen like much at the time, but THIS is precisely what people feared would be done because of Geohot's actions... He's no saviour like everyone makes him look like, he's just another hacker looking for glory but ruining stuff... | 2011-04-27 04:17:00 Author: Silverleon  Posts: 6707 |
| If anyone's still a little worried about this bloody PSN mess, I've dug up an FAQ. http://us.playstation.com/support/answer/index.htm?a_id=2356 It was decently helpful. :/ I'm not sure if this would do anyone any good, but here's another blot of media. http://www.huffingtonpost.com/tech/ | 2011-04-27 04:37:00 Author: The-Questor Posts: 1328 |
| I'm not so worried about trophies. I do have all of them stored locally so when I connect online they will automatically sync, I hope. I'm not even to worried about the credit card and personal info. Canceled the credit card after hearing everything today. What I am worried about and don't even know if this a problem is my downloads. I have a few games and Dlc items that I have stored on my ps3. Its unfortunate but i have a ton of games that I've deleted just to get them out of the way. When I say a ton I mean almost everygame in the store. I went on a huge shopping spree about a year ago in the psn store. I have over 600 items on my download list(most are purchases not demos). I guess you can say well at least you have the games on your hard drive you want, right? Not totally true. I like having them available for download when i decide to get back into a certain game. I really hope that this cannot, will not or did not happen. A couple days ago even yesterday you would have neve heard me say I'm trading my ps3 for another console(Xbox). But if money gets ripped from my pockets then I'm going to have to do something. Not because I hate sony or even anything about them. I'll just always have it in the back of my head that this could happen again. By the way a friend of mine works up at the local gamestop, he said they got pretty busy this afternoon with ps3 trade ins. They stopped taking them! Well I hope everything just comes back bigger and better with nobody having any real issues now or in the future with their credit. | 2011-04-27 04:41:00 Author: METALPUNKS Posts: 306 |
| If anyone's still a little worried abou this bloody PSN mess, I've dug up an FAQ. http://us.playstation.com/support/answer/index.htm?a_id=2356 You dug up that FAQ from the 1st post in this thread? Wow, must've taken you ages! | 2011-04-27 04:59:00 Author: Silverleon Posts: 6707 |
| You might want to read this detailed account from a moderator at PSX-Scene on how the beginnings of this hack occurred and how they got in. http://www.reddit.com/r/gaming/comments/gx6o4/im_a_moderator_over_at_psxscenecom_the_real/ Just to show how vulnerable Sony's servers are they even got a detailed event log . http://streetskaterfu.blogspot.com/ And the worse thing is that once on the Sony server they found that none of the personal data was encrypted, it was all in plain readable English. What I find odd is that a different intrusion event log that I have seen starts on 15th April and ends on the 26th April. Sony shut down the PSN on April 20th. Maybe the hack used to gain entry via the developers port in Sony's servers was still open [probably by the bequest of the security company so they had a better chance of tracing them while online] | 2011-04-27 05:00:00 Author: blackwiggle Posts: 84 |
| I think using the word "indefinitely" gives us a clue as to how long it will take. Actually, the word "indefinitely" does the exact opposite; it gives us no clue. That's what "indefinitely" means. Everyone thinks indefinitely means forever or something cuz that's often how it's used, but really, it just means there's no "definite" schedule for when it will come up. I think people need to relax a minute here. I mean, that sounds crazy, but the knee-jerk reactions to this don't help you or anyone else. Forget security breaches; if you put your financial information into any type of electronic form, it's vulnerable. If you order something over the phone with your credit card and read off the number, it's vulnerable. If you do any banking over wifi, it's vulnerable. There were over 10 million cases of identity theft 2008. This stuff happens at an alarming rate. Now, that doesn't excuse what's happened here, and I'm not pretending it does. However, it does mean that there are safeguards in place beyond that of the site that takes and holds the information. It all starts with you: If you do any type of electronic financial transactions and don't watch your statements like a hawk, you are your own biggest security risk. Furthermore, there are no instances that I can recall in which you are responsible for any fraudulent spending on any of your accounts (at least in the United States, can't speak for other countries). Be proactive; place a "Potential for Fraud" alert with the bank that issues your credit card (i.e., Capital One, Chase, etc.). Another thing to keep in mind is that your Social Security Number is still a key factor in most financial identity, so as long as that's still secure, you remain a step ahead. I'm not saying that you were as vulnerable before as you are now; that's just not true. It's less that these hackers obtained a piece of your personal info, but instead that they obtained several pieces (the ones often used to confirm your identity online), and allow them to communicate with you. So obviously, you must be more cautious than you were before. However, if you thought you were completely safe and sound before "Sony screwed everything up", that's simply not true either. So, as hard as it may be, relax, use your head, and be proactive in handling this situation. | 2011-04-27 05:24:00 Author: nextlevel88 Posts: 149 |
| You dug up that FAQ from the 1st post in this thread? Wow, must've taken you ages! *Puts hands up* You got me! | 2011-04-27 05:25:00 Author: The-Questor Posts: 1328 |
| You might want to read this detailed account from a moderator at PSX-Scene on how the beginnings of this hack occurred and how they got in. http://www.reddit.com/r/gaming/comments/gx6o4/im_a_moderator_over_at_psxscenecom_the_real/ Just to show how vulnerable Sony's servers are they even got a detailed event log . http://streetskaterfu.blogspot.com/ And the worse thing is that once on the Sony server they found that none of the personal data was encrypted, it was all in plain readable English. What I find odd is that a different intrusion event log that I have seen starts on 15th April and ends on the 26th April. Sony shut down the PSN on April 20th. Maybe the hack used to gain entry via the developers port in Sony's servers was still open [probably by the bequest of the security company so they had a better chance of tracing them while online] http://www.myfacewhen.net/uploads/10-son-i-am-disappoint.gif Actually, the word "indefinitely" does the exact opposite; it gives us no clue. That's what "indefinitely" means. Everyone thinks indefinitely means forever or something cuz that's often how it's used, but really, it just means there's no "definite" schedule for when it will come up. I think people need to relax a minute here. I mean, that sounds crazy, but the knee-jerk reactions to this don't help you or anyone else. Forget security breaches; if you put your financial information into any type of electronic form, it's vulnerable. If you order something over the phone with your credit card and read off the number, it's vulnerable. If you do any banking over wifi, it's vulnerable. There were over 10 million cases of identity theft 2008. This stuff happens at an alarming rate. Now, that doesn't excuse what's happened here, and I'm not pretending it does. However, it does mean that there are safeguards in place beyond that of the site that takes and holds the information. It all starts with you: If you do any type of electronic financial transactions and don't watch your statements like a hawk, you are your own biggest security risk. Furthermore, there are no instances that I can recall in which you are responsible for any fraudulent spending on any of your accounts (at least in the United States, can't speak for other countries). Be proactive; place a "Potential for Fraud" alert with the bank that issues your credit card (i.e., Capital One, Chase, etc.). Another thing to keep in mind is that your Social Security Number is still a key factor in most financial identity, so as long as that's still secure, you remain a step ahead. I'm not saying that you were as vulnerable before as you are now; that's just not true. It's less that these hackers obtained a piece of your personal info, but instead that they obtained several pieces (the ones often used to confirm your identity online), and allow them to communicate with you. So obviously, you must be more cautious than you were before. However, if you thought you were completely safe and sound before "Sony screwed everything up", that's simply not true either. So, as hard as it may be, relax, use your head, and be proactive in handling this situation. HA HA HA OH WOW, and people are accusing ME of fear-mongering. Way to make an already bad situation seem even MORE dire. | 2011-04-27 05:33:00 Author: the Ion Pulsar Posts: 172 |
| Forget theft, trophies and identities being compromised.... I haven't been able to play online for nearly a week! That's far more alarming to me than debt. Plus, everyone is severely over-reacting. There are 7 million PSN identities for them to sift through. That means your chances are 1/7 000 000! (Okay, I know that's off, but still ) Everyone just calm down and realize that you are alone in the world... No online = solitary confinement and even death! And if someone tells me to go outside, tell me, what do I do out there? Am I supposed to run around in the dark? Bike in a lightning storm? Surf the Tsunami!?!?! What do I do? And no, single player isn't an option! It never will be! | 2011-04-27 05:35:00 Author: Fading-Dream Posts: 164 |
| Forget theft, trophies and identities being compromised.... I haven't been able to play online for nearly a week! That's far more alarming to me than debt. Plus, everyone is severely over-reacting. There are 7 million PSN identities for them to sift through. That means your chances are 1/7 000 000! (Okay, I know that's off, but still ) Everyone just calm down and realize that you are alone in the world... No online = solitary confinement and even death! And if someone tells me to go outside, tell me, what do I do out there? Am I supposed to run around in the dark? Bike in a lightning storm? Surf the Tsunami!?!?! What do I do? And no, single player isn't an option! It never will be! Lol I'm liking this. At this point I want online back too. I am just worried about games and dlc I've downloaded. I'm sick of this single player crap. Also I love this "go outside" kick people are on. I tried to make a point earlier that when you say go outside how do you know if the person isn't outside or doing something while on his/her portable device. Not sure if it was here or some other forum but somebody replied to me "go outside". I realize go outside doesn't really mean literally go outside, just means do something besides sit around talk about this mess all day. Well the funny part of this story i was on a long walk/hike with my fianc? and dog at the time. We took a breather and I just wanted to see what was going on so I started up the iPhone. If you ever have the time go back and look at all the threads and posts. Usually the people who are saying go outside are on the most posting and complaining. They are the negativitron's spawns. | 2011-04-27 05:50:00 Author: METALPUNKS Posts: 306 |
| Sony Explains Delayed Response to Hacked PSN Accounts (http://gamerant.com/hacked-psn-accounts-delay-explained-sony-dyce-81406/) ?There?s a difference in timing between when we identified there was an intrusion and when we learned of consumers? data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. ?It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon.? | 2011-04-27 05:50:00 Author: Patronus21  Posts: 266 |
| Umm.. well.. the hackers could have gotten more users! The post from Sony doesn't state how many accounts were hacked into, for all we know every single account on PSN could've been hacked. It's likely. The hackers could have actually used some of the credit card info and bought some serious ****zle. Which it doesn't look like they did. Maybe cause they know that would make it easier to find them but ya... uh,,, ... Wow ;-; So, you think they haven't bought anything, yet Sony clearly stated "To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports." This quote obviously states that there is indeed a chance that something may be bought with your credit card, and you have to monitor your account statement. So it honestly, IMO, couldn't of gotten any worse. Question. I had credit card information on my account about half a year ago, but removed it a while back. They can't get the info if it isn't there anymore, right? You're fine. Any information that was taken off your account a year ago won't be there for the hackers to obtain. “There’s a difference in timing between when we identified there was an intrusion and when we learned of consumers’ data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. “It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon.” The bolded section really just makes no sense to me. If Sony found out how big the breach was yesterday, why did it take them until this afternoon to announce it, shouldn't it be immediately? | 2011-04-27 05:59:00 Author: Whalio Cappuccino Posts: 5250 |
| Technically Sony didn't even tell us it was an intrusion until a couple days after the PSN had been shut down. Some people said that Sony had originally mentioned that there was the possibility of an intrusion but Sony later revised their official statement to omit this. | 2011-04-27 06:00:00 Author: Enlong3 Posts: 357 |
| If it wasn't for him starting and opening the window wise open for the rest of teh hackers, this would've not happened (Unless/ until someone else found the codes of course.) Now will people realize why Geo is in so much problems and all teh problems that little stunt he pulled for popularity caused? Thanks to him we're PSN less for about a week and a half, I mean, sure is not much to some, but to others its a big deal, not to mention people are loosing money over it, Identity theft, and many other hacks are happening because of him. Not to mention Profits the company itself is loosing atm. It may have not seen like much at the time, but THIS is precisely what people feared would be done because of Geohot's actions... He's no saviour like everyone makes him look like, he's just another hacker looking for glory but ruining stuff... >more like if it wasn't for SONY suing the hacker, while M$ and Nintendo just ban accounts like regular companies (they've had no issues so far), then they wouldn't have angered anonymous. >which then anonymous attacks PSN because of SONY DEMANDING IP addresses of people who've visited geohotz ps3hack site (even if they were just a lil curious or something...they would be forced to give their personal IP address to SONY for who knows what) . > also attacks SONY because of them raiding the house of that one hacker and taking him away from his family (tbh that's too extreme of a measure just for a hacker that didn't do anything severe...there are worse criminals who deserve the swat breaking down doors approach not some no-life hacker :/) >which then after SONY getting hacked once by anonymous doesn't seem to learn from this attack and just left PSN untouched without trying to enhance security until this :/ oh and GeoHot donated the money he got from donations to EFF (http://geohotgotsued.blogspot.com/2011/04/10000-to-eff.html)...which to you may seem like nothing but to other's it shows his intentions were honest and goodwilled if anything imo it's SONY's fault for starting this in the first place....even geohot admits that if they would have approached him and asked him how he did it he would have been happy to and SONY would be able to enhance security because of it...but no...SONY sues him instantly and the war begins...GeoHot didn't start this...SONY did with their arrogance that made them want to make an example out of GeoHot to stop hacking. in the end hackers will forever hack and this won't stop...so why would you try to destroy them and risk getting destroyed yourself? I'm rambling but you get the idea...also PSN outage is no big deal imo...online gaming isn't everything...and gamers getting angry because they can't curse out some random players in BlackOPS is kind of silly....i'm more concerned that our info is compromised and instead of SONY telling us as soon as it happened and showed us that info to protect ourselves they waited 6 days while that/those hackers could right now be buying crap with my money. and this one feels personal to me....but did anybody notice that in all those updates (most useless except for todays which shoulda been day 1 :/) that SONY doesn't even apologize for what's going on? that just struck a nerve and got me angry when I thought about it....the LEAST SONY could do is to apologize for what's happening...but it seems that in their mind they don't need to apologize because they don't think it's their fault to begin with....which imo again is BS since they started this all. anyways this is all my opinion....so feel free to ignore it all...but thought I'd throw my hat in about the issue and how i felt about it...i'll fade back into the darkness now | 2011-04-27 06:06:00 Author: Shadowcrazy  Posts: 3365 |
| THE BOOK OF ION CHAPTER 13 1: And a day did pass. ANd in it was no event of import. And Ion did return to her home. 2: And Ion did check the Internet; and a great turmoil rose within her soul. 3: And she wept, crying to the heavens; For sony had been Wrong again. 4: And Ion did lift her hands to the heavens, and she did shout, Why, sony? What hast thine children done to thou? 5: And a great voice arose from the internet, a sound like the sound of seven hundred and fourteen golden saxophones and a Mariachi band; and Sony did speak unto her. 6: Why hast thou accused me of this trespass? Canst thou not see it was the haxors? Wherefore comest thou anger? 7: But these words did not still her anger, for she still blamed Sony in her heart. 8: Hadst thou taken precautions thine servers would not have undergone the haxeth, she spake unto the Sony. 9: And the Sony did feel the anger within her soul, and was saddened. 10: Thou claimest mine servers to be unsecured, but such hax are nigh unseeable, Sony did speak. 11: And Ion knew it to be true, for all defenses can be defeated; and she frowned, and was frustrated by this. 12: Thus Sony did feel the turmoil within her, and did worry. 13: And she did ask, And why didst thou predict Tuesday for thine PSN to make a return from thine nuking? 14: And sony replied, We did not know of it until after this prediction had been proclaimed; Thou canst not expect such unseeable hax to revealeth themselves so quickly.. 15: And Ion did begin to grow quiet in her soul, though she still bore anger towards Sony for this transgression. 16: Thus she did ask, And when shall PSN return from whence it came? 17: And Sony was silent; and he did ponder upon this. 18: We thanketh thee for thine patience, and we shall reveal unto thee information as it becometh available, Sony spake unto her. 19: ANd Ion did quake with rage, and gnashed her teeth, and did cry out; For this had been said by Sony many times instead of an answer that pertaineth to information. 20: And Sony did sense her rage, but did not falter, and did not reveal any more information to her. And Sony did retreat back into the Internet. 21: And Ion was alone, and she did throw her controller, and she did retrieveth it, hoping she had not broken it; and she did post once more on LBPC with a picture of an internet meme. 22: And she was thankful she had not placed her credit card information within PSN, and took comfort, and was calm. | 2011-04-27 06:11:00 Author: the Ion Pulsar Posts: 172 |
| A big "good job!!!" to the hackers. I love you sooo much I would like to see you hanging upside down and bloodied from the highest of the poles while the worst demon of hell (aka ME) whips you until all your flesh is detached by your bodies and you scream scream scream!!! | 2011-04-27 06:16:00 Author: OmegaSlayer Posts: 5112 |
| How do you know the hacker isnt like some seven foot tall black guy who could pick you up by your head with one hand and throw you across the room? Its unlikely but still. | 2011-04-27 06:22:00 Author: the Ion Pulsar Posts: 172 |
| A big "good job!!!" to the hackers. I love you sooo much I would like to see you hanging upside down and bloodied from the highest of the poles while the worst demon of hell (aka ME) whips you until all your flesh is detached by your bodies and you scream scream scream!!! Uhh, calm down bro. | 2011-04-27 06:26:00 Author: Whalio Cappuccino Posts: 5250 |
| RANT TIME: This whole PSN thing got me thinking. First, they took away the PS2 emulation simply because they wanted more PS2 sales. Nevermind how bloody simple a "PS2 registration" would have been to verify that you can play PS2 on PS3 if you actually own a PS2, the software emulation costs nothing as it is already developed! Why do I need to deal with my PS2 when my PS3 should be able to. And I wanted to install Linux on my PS3, but no, they remove a feature. I bought a PS3 with promise of being able to use this feature, but they ripped it away. That's pretty much like them disabling media servers because you can pirate tv shows and copy them to PS3. What's next, no dvd play-back because they want more purchases of dvds. How about blu-ray is disabled and only games can be played. I'm so bloody mad at them! The good news: they can re-implement the Other OS feature now because they are reconstructing the security system. The bad news: They won't because they are jerks! They sue hackers, but haven't they technically hacked into my system and forcibly removed Other OS? And what company makes all internet things related? Why was store directly connected to online play? Why do they suck!?!?!?!?!?! I'm so angry right now, it's not even funny! Ultimately, I hate them for what they are doing. They deserve any damages that happen to them. I hate them so much! | 2011-04-27 06:28:00 Author: Fading-Dream Posts: 164 |
| Well sony cant make any money in the PS store right now thats probably their biggest concern.. then the breach in security... I'm sure there is an uproar with the plus and netflix users, which I'm surprised I haven't seen more of? And is there a way to edit any of our PSN info or do we all just have to wait until it comes back on.. that part is odd to me. The only thing I was worried about was my money.. And I'l go ahead and tell everybody I was using a Debit Card! but i also already canceled it and have a new one coming so I guess they may potentially have my address but that just means they will have to beat me to my mailbox. | 2011-04-27 06:38:00 Author: Dortr  Posts: 548 |
| So class action lawsuit then? thats the plan right? I mean the same EULA that says I have to provide correct information, obligates them to protect given information.. All PSN users should (and most likely will at the death of sony) be compensated. | 2011-04-27 06:44:00 Author: Madafaku  Posts: 738 |
| Can they steal money of my credit card??? please tell me!!! | 2011-04-27 06:46:00 Author: Onii55  Posts: 153 |
| Can they steal money of my credit card??? please tell me!!! I won't lie...it's possible...but tbh I think all these hacker/s wanted was free PSN stuff and probably wouldn't risk the trouble of the FBI chasing them down with all those 70 million PSN accounts. I'd say to relax...but also to make sure to check with your purchase history to see if anything is odd and then report accordingly | 2011-04-27 06:54:00 Author: Shadowcrazy Posts: 3365 |
| Can they steal money of my credit card??? please tell me!!! Provided that you've used your credit card on the PSN, yes (I'm not pulling this BS out of my butt; it says so in the official statements). Well, the only account I really need to worry about now is the one I currently use. If he stumbles upon any of the three, three possible things might happen: 1. He won't find anything worth of value, but will know my current e-mail (Outlaw-Jack). 2. He'll find little money and an e-mail I don't use anymore (oOPacificRebelOo). 3. He'll find the corrupted, console-crashing account and suffer the error of his ways (Stickville/Nostalgic-Ninja). Here's hoping he finds the third option. :kz: | 2011-04-27 07:00:00 Author: Outlaw-Jack  Posts: 5757 |
| Can they steal money of my credit card??? please tell me!!! Yes. Technically even without having your CC information, the Information that sony admits to losing (IE name address birthday etc) could be used to obtain credit in your name and totally ruin you financially (for about 8 years or so). True whoever has this information also has that of 30 million others, so assuming they don't sell them off to the highest bidder (like I would do) there is little chance of your identity being the one to be stolen.. but honestly you are at risk, and it is Sony's fault that you're at risk, and they are handling this very poorly. Not letting you know you're at risk for a full week, not taking any responsibility for the problem, and not offering any solutions to the issue. I really think Sony will face serious litigation about this. /end rant | 2011-04-27 07:01:00 Author: Madafaku Posts: 738 |
| How do you know the hacker isnt like some seven foot tall black guy who could pick you up by your head with one hand and throw you across the room? Its unlikely but still. Never, NEVER underestimate Italian people Then... *stolen pic of a hacker out of his envyronment* http://pixhost.info/avaxhome/2006-06-21/gollum_at_mtv_awards.jpg | 2011-04-27 07:01:00 Author: OmegaSlayer Posts: 5112 |
| THE BOOK OF ION CHAPTER 13 1: And a day did pass. ANd in it was no event of import. And Ion did return to her home. 2: And Ion did check the Internet; and a great turmoil rose within her soul. 3: And she wept, crying to the heavens; For sony had been Wrong again. 4: And Ion did lift her hands to the heavens, and she did shout, Why, sony? What hast thine children done to thou? 5: And a great voice arose from the internet, a sound like the sound of seven hundred and fourteen golden saxophones and a Mariachi band; and Sony did speak unto her. 6: Why hast thou accused me of this trespass? Canst thou not see it was the haxors? Wherefore comest thou anger? 7: But these words did not still her anger, for she still blamed Sony in her heart. 8: Hadst thou taken precautions thine servers would not have undergone the haxeth, she spake unto the Sony. 9: And the Sony did feel the anger within her soul, and was saddened. 10: Thou claimest mine servers to be unsecured, but such hax are nigh unseeable, Sony did speak. 11: And Ion knew it to be true, for all defenses can be defeated; and she frowned, and was frustrated by this. 12: Thus Sony did feel the turmoil within her, and did worry. 13: And she did ask, And why didst thou predict Tuesday for thine PSN to make a return from thine nuking? 14: And sony replied, We did not know of it until after this prediction had been proclaimed; Thou canst not expect such unseeable hax to revealeth themselves so quickly.. 15: And Ion did begin to grow quiet in her soul, though she still bore anger towards Sony for this transgression. 16: Thus she did ask, And when shall PSN return from whence it came? 17: And Sony was silent; and he did ponder upon this. 18: We thanketh thee for thine patience, and we shall reveal unto thee information as it becometh available, Sony spake unto her. 19: ANd Ion did quake with rage, and gnashed her teeth, and did cry out; For this had been said by Sony many times instead of an answer that pertaineth to information. 20: And Sony did sense her rage, but did not falter, and did not reveal any more information to her. And Sony did retreat back into the Internet. 21: And Ion was alone, and she did throw her controller, and she did retrieveth it, hoping she had not broken it; and she did post once more on LBPC with a picture of an internet meme. 22: And she was thankful she had not placed her credit card information within PSN, and took comfort, and was calm. That... was absolutely beautiful. But I'm not worried about having all my money stolen because my bank and credit companies do that all the time anyway, and I feel like its more likely then being one in the entire world of PSNs account may have been stolen and then may have been sold or checked out. I'm definitely more scarred of my bank... then some hackers. | 2011-04-27 07:03:00 Author: Dortr Posts: 548 |
| I reported this last week. Didn't realize it would explode into an all out shutdown...some said I was nuts for thinking the PSN was compromised and shouldn't worry... If credit cards have been used, I hope that Sony will adress this with compansation and free credit. | 2011-04-27 07:06:00 Author: hungryhippo  Posts: 76 |
| Where can I read chapter 14 of this "Book of Ion"? Point 21 was my favorite! And I am still angry about my PS2 option :/ | 2011-04-27 07:12:00 Author: Fading-Dream Posts: 164 |
| Why are people posting stupid sh*t on here? don't they understand that it's serious???? don't know but like I said just contact your credit card company if you find anything suspicious about your purchase history like something that you don't remember purchasing or maybe a lot of random spending.....don't flip out...the chances of you getting your money stolen is 1/70,000,000 so try not to overreact it's going to be okay. just take the necessary steps to protect yourself and no problems should occur....but just remember to check your purchase history for now until PSN is back up and you can change your password okay? just relax friend everything is going to be okay....just have some faith | 2011-04-27 07:13:00 Author: Shadowcrazy Posts: 3365 |
| don't know but like I said just contact your credit card company if you find anything suspicious about your purchase history like something that you don't remember purchasing or maybe a lot of random spending.....don't flip out...the chances of you getting your money stolen is 1/70,000,000 so try not to overreact it's going to be okay. just take the necessary steps to protect yourself and no problems should occur....but just remember to check your purchase history for now until PSN is back up and you can change your password okay? just relax friend everything is going to be okay....just have some faith Yeah i don't know how to check the history. it's my sisters credit card. i gotta ask her when she gets home. :[ i'm really worried now. | 2011-04-27 07:18:00 Author: Onii55 Posts: 153 |
| Yeah i don't know how to check the history. it's my sisters credit card. i gotta ask her when she gets home. :[ i'm really worried now. don't....but yeah let her know about what happened and remind her that you have a 1/70,000,000 chance of anything bad happening so be easy...just tell her to constantly check the purchase history until PSN is back up and you can change your password and such | 2011-04-27 07:31:00 Author: Shadowcrazy Posts: 3365 |
| don't....but yeah let her know about what happened and remind her that you have a 1/70,000,000 chance of anything bad happening so be easy...just tell her to constantly check the purchase history until PSN is back up and you can change your password and such when i change my psn account password when its back up , will it be safe? | 2011-04-27 07:32:00 Author: Onii55 Posts: 153 |
| If the hacker copied down your login data to access later, simply changing your password will do it. Hopefully this is all they took- THat would be an easy to avoid situation. We just have to hope they didnt copy the user data from the servers onto some sort of device, then they really WOULD have everyone's information, but something like that would take a LOT of time and would likely be spotted and stopped almost the instant it began. | 2011-04-27 07:38:00 Author: the Ion Pulsar Posts: 172 |
| when i change my psn account password when its back up , will it be safe? it'll be safe from them if they try to log on with your account...but if they saw your credit card info then they can still use it...but since most people believe they just wanted free PSN crap then its not likely that theyll do anything but changing your password is to protect your account just in case they try to log in with it later....so change it immediately like everyone else | 2011-04-27 07:43:00 Author: Shadowcrazy Posts: 3365 |
| I keep getting emails from World of warcraft about some email failure :/ I have never interacted with world of warcraft or done anything related to it in my life... | 2011-04-27 07:52:00 Author: Tawarf Posts: 457 |
| just subscribing.. | 2011-04-27 07:57:00 Author: nerzdadestroyer  Posts: 1527 |
| Man, after reading over all of this, I'm somewhat worried now... though not about my own personal stuff, but rather about Sony itself. It's gonna be a god******* miracle if they make it out in one piece... and not in severe bankruptcy. | 2011-04-27 08:05:00 Author: Outlaw-Jack Posts: 5757 |
| Bankruptcy DEFINITELY means no more PSN. Lets hope that doesn't happen. | 2011-04-27 08:13:00 Author: the Ion Pulsar Posts: 172 |
| Bankruptcy DEFINITELY means no more PSN. Lets hope that doesn't happen. Well, I saw that Sony's stocks took a dive, as to be expected with all that has been going on...I am not into stocks and what not, so I don't know if it was a big drop or not. | 2011-04-27 08:19:00 Author: Spider-Jew  Posts: 1090 |
| Bankruptcy DEFINITELY means no more PSN. Lets hope that doesn't happen. Sony is a MASSIVE company that sells more then just playstation, Im sure they wont become bankrupt any time soon. | 2011-04-27 08:19:00 Author: Tawarf Posts: 457 |
| Thankfully my PSN password is different from my regular password. Not sure why, but I'm thanful it is. Not sure how to change it once we get back on, mind. As for credit cards, I'm on a sub-account and my dad's used his credit card on it before (not for ages mind). Hopefully it'll be alright. | 2011-04-27 08:28:00 Author: kirbyman62  Posts: 1893 |
| Hello? Why has my somewhat-proof of people's credit cards being used been ignored? But yeah people, be wary. I've seen several comments on the Internet already that tell that unauthorised people have been using their credit cards to buy stuff.. One of them has already lost 4000 dollars! Though the truth of these comments is uncertain. Source: http://www.pcworld.com/businesscenter/article/226352/reports_77_million_playstation_network_accounts_co mpromised.html/ | 2011-04-27 09:03:00 Author: robbit10 Posts: 450 |
| Just checked, my credit card and is safe... I don't think they really managed to get lots of data. Actually they could have download all the stuff with the click of a button, but I don't think it's that worth to them. | 2011-04-27 09:25:00 Author: OmegaSlayer Posts: 5112 |
| This thread is pretty busy and we're getting quite a few reported posts from it. People are worked up over the psn downtime and that's understandable. Feel free to discuss the actual problem and it's implications and maybe crack a joke or two (that book of Ion was pretty funny), but we'd appreciate it if people would refrain from posting spam and nonsense that doesn't contribute... such as links that include tinyurl in them (the post has been deleted but you know who you are ). Just try not to let things get out of hand, ok? This whole PSN thing got me thinking. First, they took away the PS2 emulation...And I wanted to install Linux on my PS3, but no, they remove a feature....Ultimately, I hate them for what they are doing. They deserve any damages that happen to them. I hate them so much! I'm totally on board with hating Sony for the otheros fiasco, disabling third party accessories and removing bc support (I can never replace my ps3 with a newer model unless I wanna' buy a ps2 to go along with it), but I think they're actually handling this problem with the psn pretty well. Everybody complained that they didn't give enough information, but every company does that --they don't want to start a panic (and mess up their stocks) until they're sure. They made that announcement yesterday, they said they're planning on sending out emails to everybody with a psn account, and they're working as fast as they can to get the problem fixed and get psn up and running again. That to me seems like exactly what they should be doing. Go ahead and hate them if you want, but I don't think this thing counts as a strike against them. | 2011-04-27 09:46:00 Author: Sehven  Posts: 2188 |
| They could have initiated a download yes. But you have to remember, youre pulling all that data off of servers. You need an equally large destination to store all that data, IE you need another server, and that data isnt just going to instantly transmit. We ave to download game updates, and those are like, what, one or two megabytes? And they take a few seconds. Imagine having to transmit hundreds of gigabytes of data over the internet, how long that would take. Something like that would be spotted fairly quickly. I do, however, recoommend you change your passwords once PSN comes online. Everyone likes to say "Well its only a 1 in sixty five bajillion chance it'll happen to me." What if you ARE that one in sixty five bajillion? Change your password. An ounce of prevention is worth a poind of cure. | 2011-04-27 09:47:00 Author: the Ion Pulsar Posts: 172 |
| I got no problem with Sony. Everything connected to a net as always been hackable from the dawn of the time. Though, and here comes a certain point...patches, DLCs and other stuff shouldn't exist, and game should be finished and flawless out of the box...so there wouldn't have been a reason to give any kind of details online. But that's another point, I condemn more the direction that World of Gaming has taken as a whole more than corps. They could have initiated a download yes. But you have to remember, youre pulling all that data off of servers. You need an equally large destination to store all that data, IE you need another server, and that data isnt just going to instantly transmit. We ave to download game updates, and those are like, what, one or two megabytes? And they take a few seconds. Imagine having to transmit hundreds of gigabytes of data over the internet, how long that would take. Something like that would be spotted fairly quickly. I do, however, recoommend you change your passwords once PSN comes online. Everyone likes to say "Well its only a 1 in sixty five bajillion chance it'll happen to me." What if you ARE that one in sixty five bajillion? Change your password. An ounce of prevention is worth a poind of cure. Actually I think that the servers have been phisically plugged off from the net and the data has been (or better is being) transferred offline. | 2011-04-27 09:54:00 Author: OmegaSlayer Posts: 5112 |
| This thread is pretty busy and we're getting quite a few reported posts from it. People are worked up over the psn downtime and that's understandable. Feel free to discuss the actual problem and it's implications and maybe crack a joke or two (that book of Ion was pretty funny), but we'd appreciate it if people would refrain from posting spam and nonsense that doesn't contribute... such as links that include tinyurl in them (the post has been deleted but you know who you are ). Just try not to let things get out of hand, ok? I'm totally on board with hating Sony for the otheros fiasco, disabling third party accessories and removing bc support (I can never replace my ps3 with a newer model unless I wanna' buy a ps2 to go along with it), but I think they're actually handling this problem with the psn pretty well. Everybody complained that they didn't give enough information, but every company does that --they don't want to start a panic (and mess up their stocks) until they're sure. They made that announcement yesterday, they said they're planning on sending out emails to everybody with a psn account, and they're working as fast as they can to get the problem fixed and get psn up and running again. That to me seems like exactly what they should be doing. Go ahead and hate them if you want, but I don't think this thing counts as a strike against them. What a downright nefarious deed! What kind of absolutely diabolical (But undoubtedly intelligent, beautiful, and completely irresistible) person would do such a maicious act as make a post claiming that PSN was up in test stages in specific areas and post a tinyurl link cleverly disguised as a legitimate link that actually led to a Rickroll on yourube!? The fiend! Er. I mean, I'm just guessing at what they did. I mean thats probably what they did right? It wasn't me. On topic time! Probably the reason they didnt immediattely go to the internet and proverbially scream out "HAY GUIS OUR DATABASES ARE E-Z 2 HAXOR!" is because, well, that would be a stupid thing to do before they had sufficiently secured them, as Aya said in the OP. Would info have been nice? Yes. WOuld it have been wise for Sony to go into too much detail? Not really. I can kind of see why, but it still really ticks me off that they didnt tell people their data may or may not have been compromised until nearly a week after it happened. I hope sony is ready to compensate anyone who gets their credit card number and/or identity stolen. | 2011-04-27 09:56:00 Author: the Ion Pulsar Posts: 172 |
| How do you know the hacker isnt like some seven foot tall black guy who could pick you up by your head with one hand and throw you across the room? Its unlikely but still. Ummm is this ok. Where are you from? I'm sorry if it's ok to say something like this there , I'm just totally shocked. Where I'm from this would get you shot. Hmm. | 2011-04-27 10:44:00 Author: METALPUNKS Posts: 306 |
| Well I always got PSN cards. So I guess being too lazy to fill out forms pays off. However I second the hope that they will compensate for what people lose. | 2011-04-27 10:50:00 Author: PygmyOwl  Posts: 1316 |
| Does anyone know the steps in dealing with identity theft? If you have other steps to add please do... I got this info; Watch for e-mail and postal mail scams orchestrated by data thieves, and to stay on the lookout for anything suspicious on your credit report or financial account statements. You should regularly check your credit report: If you live in the United States, you are entitled to one free credit report per year from each of the three major credit reporting agencies by visiting annualcreditreport.com. From there, you should put a fraud alert on your credit report. Fraud alerts only last for a few months, so you may want to contact the credit reporting agencies in a few months to extend it. Also, there's the issue of passwords. You shouldn't use the same password for multiple accounts (i.e. your eBay account, PlayStation Network account, and online banking account). But if you did use your PlayStation or Qriocity login password for multiple online accounts, you should change it immediately. | 2011-04-27 11:03:00 Author: hungryhippo Posts: 76 |
| New info of an ETA has come to light. LittleBigPlanet 2's profile on facebook just posted this Little Big Planet 2 Sony says the PSN should be back up before the week is out providing all goes well. YAY! | 2011-04-27 11:16:00 Author: Unknown User |
| Well like I said in other posts and previous threads I expected at least a 2 week or 2-3 weeks wait before things start to go back to normal. Looks like I was correct. I'm also backing up my PS3 before I even try to connect to PSN when its up. Just in case, as a previous update from Sony ended up with me loosing some of my data (also Mm update lost my levels from LBP1). Thought it was my data but obviously not. I can see a huge update on its way to all PSN users. I've already cancelled my credit card | 2011-04-27 11:22:00 Author: LittleBigDes Posts: 920 |
| Does anyone know the steps in dealing with identity theft? If you have other steps to add please do... I got this info; Watch for e-mail and postal mail scams orchestrated by data thieves, and to stay on the lookout for anything suspicious on your credit report or financial account statements. You should regularly check your credit report: If you live in the United States, you are entitled to one free credit report per year from each of the three major credit reporting agencies by visiting annualcreditreport.com. From there, you should put a fraud alert on your credit report. Fraud alerts only last for a few months, so you may want to contact the credit reporting agencies in a few months to extend it. Also, there's the issue of passwords. You shouldn't use the same password for multiple accounts (i.e. your eBay account, PlayStation Network account, and online banking account). But if you did use your PlayStation or Qriocity login password for multiple online accounts, you should change it immediately. Here are 10 steps in the US that you should take if something were to happen. 10 Steps to take if you are a Victim of Identity Theft What can I do if I am already a victim of ID theft? ? Contact the fraud departments of the three major credit bureaus, to place a fraud alert on your credit file. ? Close all accounts that have been affected and request copies of fraud-dispute forms and complete and return immediately. Keep copies! ? File a police report in each jurisdiction the theft occurred ? Send copies of the report to your creditors or anyone that requires proof of the crime ? File a complaint with the FTC (800-IDTHEFT or www.consumer.gov/idtheft) and Post Office ? Contact the Identity Theft Resource center at 858-693-7935 or www.idtheftcenter.org ? Request a new driver's license from the state of motor vehicles and have a fraud report attached to your driving record. ? Notify check-verification firms about any fraudulent checks: International check service 800-526-5380 Telecheck 800-927-0755 Certegy Check Services 800-437-5120 ? Call 1-888-CALL-FCC and file a complaint. ? Change your passwords and PIN immediately. | 2011-04-27 11:23:00 Author: METALPUNKS Posts: 306 |
| Someone Stole Your Name By the time you first learn that you're a victim, it's too late. You've already been scammed. You may get a call from a collection agency about an unpaid loan you didn't take out. Or worst of all, you can get pulled over for a simple traffic violation, only to be arrested for an outstanding warrant and thrown in jail, left wondering what just happened. But if you want to be safe, play detective and look for these five signs that warn of identity theft: 1- Bills arrive for a credit card account you never opened. 2- Credit card bills include charges you didn't make. 3- Credit card statements don't arrive before the billing cycle passes. 4- Bank statements include unfamiliar transfers or withdrawals. 5- New checks you ordered do not arrive at your house. What To Do Once you realize you've been a victim of identity theft, time is of the essence, so act quickly. U.S. residents should call the Federal Trade Commission's (FTC) Identity Theft Hotline immediately. The toll-free number is 1-877-IDTHEFT. The FTC will file your complaint and help you deal with the credit-related problems that could result. Next take these steps: Contact credit bureaus Call the fraud hotline of any one of these three major credit bureaus. They'll place a fraud alert on your credit file to alert financial institutions. Cancel credit cards Cancel the credit card accounts that you know or think have been used for unauthorized transactions. Go to the police Go to your local police station and file a police report to submit to credit card companies and banks that will require proof of identity theft. Call your bank Notify your bank if you had checks or a debit card stolen so they can check your account for unauthorized transfers and withdrawals. Be sure to leave no stone unturned. Speak to someone in your bank's fraud department and consult the Ombudsman of the bank or financial institution you're dealing with. Go to the post office Check with your local post office to make sure that no one has filed a change of address form under your name. Follow up You will need to stay on top of your identity theft case and follow up properly in order to avoid financial disaster. Resolving your identity theft case will take some time, so be persistent. | 2011-04-27 11:23:00 Author: hungryhippo Posts: 76 |
| This is a major problem...They force us to divulge sensitive information to use the network and when it's compromised, Sony takes measures to improve its security instead of helping their customers avoid potential devastation. I would of expected measures to contact the customers which they know have been compromised. Even when I phoned them up during the problem last week they refused to go into details when they knew what was going on. I had to watch it on the news a week after my enquiry... We received error and maintenance messages but what we should have got was something useful like; 'hey there friendly and loyal customer, your account information has been compromised please take the following measures; etc.' | 2011-04-27 11:47:00 Author: hungryhippo Posts: 76 |
| With a grain of salt. http://www.gamersmint.com/cross-game-chat-and-more-might-be-implemented It says that cross game chat could be implemented in the new PSN. | 2011-04-27 11:59:00 Author: OmegaSlayer Posts: 5112 |
| So just wondering where's this offical email they've mentioned in their FAQ: Q.7 Have you notified those users? We are sending out e-mails directly to these users to their e-mail address registered on the PS Network accounts. Also, we have posted web notices, and additional necessary procedures have been followed by each region. Has anyone seen this email yet? May be it's too early for Sony. | 2011-04-27 12:01:00 Author: LittleBigDes Posts: 920 |
| So just wondering where's this offical email they've mentioned in their FAQ: Q.7 Have you notified those users? We are sending out e-mails directly to these users to their e-mail address registered on the PS Network accounts. Also, we have posted web notices, and additional necessary procedures have been followed by each region. Has anyone seen this email yet? May be it's too early for Sony. I checked my email. I didn't see nothing from sony/playstation. Maybe they can't send it to 77 million people @ the same time? | 2011-04-27 12:25:00 Author: Onii55 Posts: 153 |
| So just wondering where's this offical email they've mentioned in their FAQ: Q.7 Have you notified those users? We are sending out e-mails directly to these users to their e-mail address registered on the PS Network accounts. Also, we have posted web notices, and additional necessary procedures have been followed by each region. Has anyone seen this email yet? May be it's too early for Sony. I got an e-mail from Sony around 9:30 last night so they're sending them out slowly but sure. Also, I'm a little peeved that LBPC hasn't dealt with one particular troll on here that is posting nonsense on this thread constantly. Things just fall on deaf ears I suppose. | 2011-04-27 12:27:00 Author: siberian_ninja15 Posts: 444 |
| Mmm well I can imagine the backlog and queing of emails is going to take a while. Anyway I'm not sure how reliable this source is but it's still an interesting read even though it's a bit outdated but bring up some very good points: Supposed hacker chat-logs reveal PSN security lapses (http://www.vg247.com/2011/04/27/supposed-hacker-chat-logs-reveal-stunning-psn-security-lapses/http://www.vg247.com/2011/04/27/supposed-hacker-chat-logs-reveal-stunning-psn-security-lapses/) This chat apparently took place in February this year, as for passwords being plain text and not hashed, I'm not sure what to think as I'm not sure about it's being legit. I've probably just gone and scared eveyone, oops. | 2011-04-27 12:34:00 Author: LittleBigDes Posts: 920 |
| OMG,OMG ... anonymous is gonna steal meh loved up sticker. HAH, no capital letter for you anonymous. | 2011-04-27 13:03:00 Author: nysudyrgh  Posts: 5482 |
| http://img251.imageshack.us/img251/4334/original7782234.jpg Sorry, I just had too as it made my laugh. | 2011-04-27 13:14:00 Author: LittleBigDes Posts: 920 |
| Hm.. I'm not buying into that story for a couple reasons. The main one is it's very easy to fake a chat log and any blog site that wants the media attention will do just that for.. the media attention. Media gives them page views and page views gets them money. The second reason is that that story.. is awfully familiar with the hacking at Gawker Media. Gawker got caught using horrible security and storing everything in plain text, including passwords. Which led to even admin-level issues. What was worse was that they (the hackers, anonymous) eventually put all passwords and matching emails into a .zip file and uploaded onto torrent for everyone to download. So it's kind of like they cut and pasted a lot from there, chat logs included, although without names for some reason (?) and made it seem like it was Sony doing it. | 2011-04-27 13:16:00 Author: KoingWolf Posts: 386 |
| Anonymous dosn't care. They will use us, and elinimate us, all for the sake of 'comedy'. I am going to say this over and over again untill people get it. | 2011-04-27 13:17:00 Author: Jaymes_Keller  Posts: 27 |
| Hm.. I'm not buying into that story for a couple reasons. The main one is it's very easy to fake a chat log and any blog site that wants the media attention will do just that for.. the media attention. Media gives them page views and page views gets them money. The second reason is that that story.. is awfully familiar with the hacking at Gawker Media. Gawker got caught using horrible security and storing everything in plain text, including passwords. Which led to even admin-level issues. What was worse was that they (the hackers, anonymous) eventually put all passwords and matching emails into a .zip file and uploaded onto torrent for everyone to download. So it's kind of like they cut and pasted a lot from there, chat logs included, although without names for some reason (?) and made it seem like it was Sony doing it. Same here, that's what I thought. But interesting how it comes to light after the announcement. Oh well. | 2011-04-27 13:19:00 Author: LittleBigDes Posts: 920 |
| http://www.youtube.com/watch?v=zsdXmYGFBcU I'm gonna to change my password too! Sounds a bit like PSDEATH666's work..... >:C | 2011-04-27 13:19:00 Author: Unknown User |
| I do hope the PSN being down for so long, along with all the other credit card related stuff that we will be compensated by Sony somehow (free ?20 PSN code would be nice). In all seriousness I am pretty worried, all my debit card details are on there :S | 2011-04-27 13:21:00 Author: RAWTalent  Posts: 224 |
| WoW :eek: It was so worst that even I seen it on ITV News :eek: :eek: British guys/gals, you seen it? | 2011-04-27 13:37:00 Author: ShiftyDog Posts: 293 |
| OMG already on ITV, I can see the media frenzy building up. This is very damaging to Sony's rep. | 2011-04-27 13:40:00 Author: LittleBigDes Posts: 920 |
| Anonymous dosn't care. They will use us, and elinimate us, all for the sake of 'comedy'. I am going to say this over and over again untill people get it. Oh, so you mean you're gonna spam all the threads ? You'll get in trouble for that. @anonymous-: just for the sake of comedy ? hahaha okay, you made laugh, now get lost. We are The LBPC Members. We are Legion. We do not forgive. We do not forget. You will eventually pay. | 2011-04-27 13:54:00 Author: nysudyrgh Posts: 5482 |
| how are we ever gonna publish levels!? :Ohttp://untitled | 2011-04-27 14:02:00 Author: Unknown User |
| I do hope the PSN being down for so long, along with all the other credit card related stuff that we will be compensated by Sony somehow (free ?20 PSN code would be nice). In all seriousness I am pretty worried, all my debit card details are on there :S I expect we'll be given a free game and that free game to be some rubbish that no one wanted to buy. | 2011-04-27 14:31:00 Author: Rabid-Coot  Posts: 6728 |
| Carrying on from the link I posted before, this is a nice 'opinion piece', especially the bit on just how much data is collected about you: PSN: The Security Scandal (http://www.eurogamer.net/articles/digitalfoundry-psn-security-scandal) | 2011-04-27 14:32:00 Author: LittleBigDes Posts: 920 |
| Can't see how being the victim of an attack could lead to a damage to Sony...but everything is up to their lawyer. Some online banks have started to reassure users that the leak is big but shouldn't be compromising http://vgn365.com/wp-content/uploads/2011/04/Smile.png | 2011-04-27 14:40:00 Author: OmegaSlayer Posts: 5112 |
| I must ask you, even if it's a double post, to please stop the fear mongering. People no doubt are taking you seriously when you say things like that, and are already unnerved by this situation. The truth when it comes to identity theft is it is preventable and solvable. You've been plundered. (Har har) O_o on another note. Imma wait it all out, personally I am not too worried. | 2011-04-27 14:45:00 Author: Luos_83 Posts: 2136 |
| I got an e-mail from Sony around 9:30 last night so they're sending them out slowly but sure. Also, I'm a little peeved that LBPC hasn't dealt with one particular troll on here that is posting nonsense on this thread constantly. Things just fall on deaf ears I suppose. So far its been well-recieved nonsense (Well, except for the rickroll, but I'll admit it was off-topic and a bit on the spammy side). You can go all super serious and run around screaming that the sky is falling if you like, but I would prefer to try to use humor to try to cushion the blow. Certainly beats the alternative of doom-and-gloom. Unless you werent talking about me at all, in which case my post still stands true but quoting you likely wasn't necessary in that case. SO, I think everyone here pretty much covered what it is you have to do, just keep an eye on your accounts and your statements. If you suddenly get a notice telling you you bought a new car, when you have in fact performed no such action, you should probably report it and get it disputed on fraud. There are already lots of good explanations on how to do this in this thread. Also, I find I'm becoming less and less frustrated with the PSN downtime. Expecting the network to be down means you arent disappointed when it is, as another member pointed out. Hopefully this will all blow over with no incident, and Sony will reward its customers. Hopefully. Crap, I just jinxed it. | 2011-04-27 14:48:00 Author: the Ion Pulsar Posts: 172 |
| I got an e-mail from Sony around 9:30 last night so they're sending them out slowly but sure. Also, I'm a little peeved that LBPC hasn't dealt with one particular troll on here that is posting nonsense on this thread constantly. Things just fall on deaf ears I suppose. A - You can always say who it is, up front if you got such problem with him/ her. B - There's a report button for that reason, don't be afraid to use it. Anonymous dosn't care. They will use us, and elinimate us, all for the sake of 'comedy'. I am going to say this over and over again untill people get it. Or until you get banned for it. I do hope the PSN being down for so long, along with all the other credit card related stuff that we will be compensated by Sony somehow (free ?20 PSN code would be nice). In all seriousness I am pretty worried, all my debit card details are on there :S $20 to everyone... Millions of users... +$20M loss... Most unlikely since this isn't even just one region, this is the WHOLE PSN, if tere's gonna be any sort of "compensation" (if any,) its gonna be as cheap and simple as possible most likely. I expect we'll be given a free game and that free game to be some rubbish that no one wanted to buy. Most than likely. xD | 2011-04-27 14:52:00 Author: Silverleon Posts: 6707 |
| Most than likely. xD My other guess is a free month of PS + for everyone meaning we get some free stuff but have to pay later to keep our access to it. | 2011-04-27 15:02:00 Author: Rabid-Coot Posts: 6728 |
| $20 to everyone... Millions of users... +$20M loss... Most unlikely since this isn't even just one region, this is the WHOLE PSN, if tere's gonna be any sort of "compensation" (if any,) its gonna be as cheap and simple as possible most likely. Most than likely. xD I was actually contemplating a similar mathematical equation. Thats 20m. Per million. And PSN has, we'll round down here, 60 million accounts tied to it. How many of these are sockpuppets is anyones guess but that is ultimately irrelevant. So even if they are just like, here, heres five bucks in your wallet to do whatever you want, thats still three hundred million dollars. Let me type that number out so you guys really feel that impact. $300,000,000.00 To give each of us five bucks. As much as I have advocated the "give us free stuff" position, ultimately its not realistic from a financial viewpoint, and if it DOES happen it will be something insanely cheap. | 2011-04-27 15:03:00 Author: the Ion Pulsar Posts: 172 |
| O_o .... Can't make a pirate joke to a pirate lover? | 2011-04-27 15:03:00 Author: KoingWolf Posts: 386 |
| thats still three hundred million dollars. Let me type that number out so you guys really feel that impact. $300,000,000.00 Thats nothing honestly. Sure, I would love to have it on my bank acc. but for big companies.. 300m is nothing. | 2011-04-27 15:08:00 Author: Luos_83 Posts: 2136 |
| THats just for five bucks though. Lets say they gave us a free game off PSN. Thats fifteen right there. Suddenly we're almost at a billion dollars. So the 63+ million accounts all getting a free game= $1,000,000,000.00 A billion dollars. I dont care who you are, thats a lot of money to drop all at once. Thats something that will definitely make a cameo on your quarterly report. | 2011-04-27 15:20:00 Author: the Ion Pulsar Posts: 172 |
| I see it this way, There's no need to panic over if your stuff is misused because of how many users there are in the PSN. I mean, unless this guy randomly starts punching in peoples numbers at random, there are way too many people and loads of data in there. Kinda like going to a pile of straw and saying "I'm going to move each piece over 12 inches" But that's just my own opinion. Hope that Sony can figure this all out though. D: | 2011-04-27 15:20:00 Author: Tmjtk  Posts: 258 |
| Oh no, type in PSN outage into youtube and this is what you get: http://www.youtube.com/watch?v=Ww_HFwz6x2w | 2011-04-27 15:27:00 Author: LittleBigDes Posts: 920 |
| Although I hear that most people seem to be not concerned over this, I personally am. So you're dad's credit cards number's on there? Well, good for you I suppose - that's his problem now right? You removed your details? Well, congrats on that too. But personally for me, I don't have a lot of money, and my details are on there. I don't want my money to be taken, and tat's my concern. People who are saying "There are millions of details - not all of them will be abused". Whilst that is true to an extend, I somehow doubt that one hacker will use all these details. More likely sell them to someone else... | 2011-04-27 15:31:00 Author: standby250  Posts: 1113 |
| THat is a particularly disturbing suggestion, and one we should be aware of. | 2011-04-27 15:33:00 Author: the Ion Pulsar Posts: 172 |
| Yes our data can be sold on the black market and to others to use around the world. A lot can happen in a week since it's been down. If you have a credit card linked to PSN just cancel it and get a new one issued. Change your password to your email on PSN and anything else you use that same password for, for example ebay. | 2011-04-27 15:35:00 Author: LittleBigDes Posts: 920 |
| THats just for five bucks though. Lets say they gave us a free game off PSN. Thats fifteen right there. Suddenly we're almost at a billion dollars. So the 63+ million accounts all getting a free game= $1,000,000,000.00 A billion dollars. I dont care who you are, thats a lot of money to drop all at once. Thats something that will definitely make a cameo on your quarterly report. Free money and free games aren't the same though, $5 for everyone is going to be used on whatever people want any free game will only appeal to a fraction of the millions of account holders so you'll be giving most people something they were never going to buy and the loss will be lower. | 2011-04-27 15:39:00 Author: Rabid-Coot Posts: 6728 |
| Anyway yes...I think that everything seems bigger than it is...like the last year bug with the odd year, people were raging for nothing. This is surely much more serious, but Sony HAD TO state that everyone's data was in danger, even if the chances were meager. I have my credit card safe for now (prepaid Visa/Electron with 16,57 ? in it , I pay for credit only when I know I'm going to use it in 24H max...that money was for Motorstorm LBP pack and Castlevania DLC ), but my bank credit card is in a drawer unopened and won't ever be used, since I never trusted the credit card system.And I always use different pw for stuff, so everything should be safe. I have to say that I've always been careful with my datas and even my emails, keeping a different account for serious stuff, payments or accounts. So yeah, I'm relaxed and confident | 2011-04-27 15:49:00 Author: OmegaSlayer Posts: 5112 |
| A - You can always say who it is, up front if you got such problem with him/ her. B - There's a report button for that reason, don't be afraid to use it. Oh don't worry. I already reported once like several pages back and things have smoothed out for now. Plus, I'd rather not be up front about it as I do not like starting anything. You know, to keep the drama down and all. Anyway, if I remember back around a Christmas (not sure which) Nintendo gave away 500 Wii points to people who purchased the Internet Channel back then (which is now only worth 0 Wii points) so their customers wouldn't feel ripped off. Smart move. A free game of our choice for Christmas. Now I would expect Sony to do something as generous as that. Maybe a free month for PS+ users or a free game they don't care about. But I have this crazy feeling all we're gonna get is a written apology and a wallpaper of our choice. Personally I'm not bothered by this. I just want my online lifestyle back to normal with no worries of some scumball terrorizing the network. After hearing the latest news, I have to say thank god for PSN cards. | 2011-04-27 16:21:00 Author: siberian_ninja15 Posts: 444 |
| Wow this is news just read Hulu Plus offers one-week credit to subscribers using PSN OMG a company utilising PSN responds with something concrete about compensation before Sony does! Amazing, all we get from Sony is they're looking into it. UPDATE OK just checked the Sony FAQ they'll be doing something about it once the length of the outage is known. | 2011-04-27 16:24:00 Author: LittleBigDes Posts: 920 |
| AAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!! AAAAHAHAHAAHAAAHHHHHHHHHHH!!!!!!!!!!!!!!! AAAAHAHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!*hyperv entilating uncontrolably* AAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!! !!!!!!!!!!!!!!! | 2011-04-27 16:46:00 Author: LOLinator v1.02  Posts: 101 |
| i just hope its back by friday because im off school because of royal wedding then weekend then monday im off again yeah bbc breakfast done a report about it saying becareful of any emails or telephone calls and sony think the hackers have got our names passwords email addresses telephone numbers and more importently our house address and account details | 2011-04-27 16:47:00 Author: danger sackboy  Posts: 177 |
| If I were Sony, I'd be offering free downloadable NGP title for everyone That way every loss in terms of giving away something free goes hand in hand with a win in the sale of a horribly expensive gaming platform.... Gamers totally wouldn't see through that one.... | 2011-04-27 16:48:00 Author: rtm223  Posts: 6497 |
| Poeple keep saying there is only a 1 in 77,000,000 chance that YOUR personal info and credit card info could be used by the hacker(s). This would be true only if you believe that said hackers breached the PSN to steal ONE person's information. I doubt that this is the case. | 2011-04-27 16:48:00 Author: JakePutz Posts: 92 |
| Luckily I wiped all my credit card information on the PSN store a few months ago, so hopefully this won't affect me. I have YLOD so I can't really do anything as far as changing my password etc. goes. | 2011-04-27 17:06:00 Author: Plasmavore  Posts: 1913 |
| Ok so I am a mess right now. I go to log into my bank account and it's keeps telling me this is not the normal computer used for this account. Which it is! So then it asks me a security question "where were you born" I answer and they say that is incorrect. Which it's not! So now I'm worried sick this has something to do with all this. It could because my bank is in the process of changing names. I would not have posted this if it stopped there. I don't want to get everyone even more worried. So I go and start to change passwords on everything, at the same time I'm trying to call the bank and find out what's up. I'm stupid and use the same password for every thing I sign into(dating back years). I go to check my email and change it's password and it will NOT connect. It keeps saying verification needed. It asks me this question that I do not gave the answer to. You would honestly think i would have learned, back a couple years ago I was trying to get a loan, someone from a credit agency called me and asked me security questions. I got everyone of them wrong. Like what model is your car, they gave me three choices. I told them and they said no it's one of the other 2. I then said ya right I wish. The other cars were a jaguar and a benz. Try ask me two more questions(very easy). I answered wrong. I had to wait a month to find out what was going on. It ended up being someone who changed my questions. They never did anythig but the credit people said they could have easily. Now I'm really hoping my fianc? who as work went and changed these after I told her what's going on. She's not aloud to use a phone at work. I have no way to contact her unless I go there. I am going now. I really pray she changed our password, thing that scares me is she has no clue how to do that kind of stuff. I'll update seeing how this can be huge news among the community. I really don't mean to get everyone all paranoid. I just think that posting this would drive people to change passwords immediately if they have not already. I don't even know if these so called hackers can have passwords information. | 2011-04-27 17:06:00 Author: METALPUNKS Posts: 306 |
| I was getting rejected each time I tried logging into my email account. I started having a panic attack, thinking someone changed my password ...and then I realised caps lock was on. PHEW. For me this incident has highlighted how much we trust and rely on new technology. Hopefully this'll make people realise how careful we need to be - especially the younger generation, who are so used to everything being so quick and painless. But saying that... I'm scared! Hold me! Ok so I am a mess right now. I go to log into my bank account and it's keeps telling me this is not the normal computer used for this account. Which it is! So then it asks me a security question "where were you born" I answer and they say that is incorrect. Which it's not! So now I'm worried sick this has something to do with all this. It could because my bank is in the process of changing names. I would not have posted this if it stopped there. I don't want to get everyone even more worried. So I go and start to change passwords on everything, at the same time I'm trying to call the bank and find out what's up. I'm stupid and use the same password for every thing I sign into(dating back years). I go to check my email and change it's password and it will NOT connect. It keeps saying verification needed. It asks me this question that I do not gave the answer to. You would honestly think i would have learned, back a couple years ago I was trying to get a loan, someone from a credit agency called me and asked me security questions. I got everyone of them wrong. Like what model is your car, they gave me three choices. I told them and they said no it's one of the other 2. I then said ya right I wish. The other cars were a jaguar and a benz. Try ask me two more questions(very easy). I answered wrong. I had to wait a month to find out what was going on. It ended up being someone who changed my questions. They never did anythig but the credit people said they could have easily. Now I'm really hoping my fianc? who as work went and changed these after I told her what's going on. She's not aloud to use a phone at work. I have no way to contact her unless I go there. I am going now. I really pray she changed our password, thing that scares me is she has no clue how to do that kind of stuff. I'll update seeing how this can be huge news among the community. I really don't mean to get everyone all paranoid. I just think that posting this would drive people to change passwords immediately if they have not already. I don't even know if these so called hackers can have passwords information. Wow, that doesn't sound good! But I'm sure there's a logical reason for that happening, other than TEH HACKORZX. My little Caps Lock incident got me panicking so much! I know your problem is a little more complicated but it could be down to something tenuously unrelated/related. It's a tough one. :/ These hacks are really getting people paranoid. I'm glad Sony took their time to look into whether this actually was a possibility. | 2011-04-27 17:10:00 Author: Leather-Monkey  Posts: 2266 |
| Luckily I wiped all my credit card information on the PSN store a few months ago, so hopefully this won't affect me. I have YLOD so I can't really do anything as far as changing my password etc. goes. You can change your password from the official playstation site... when PSN is back up of course. | 2011-04-27 17:23:00 Author: Doopz  Posts: 5592 |
| To be honest I'm doubtful Sony would get away with not paying people who lost money, it's not like there was anything we could have done to stop it. Hopefully nothing will come of this, it could just be a big scare or something, but who knows. As for you, METALPUNKS, I'd get onto that a bit more. Try everything you can remember with the password you used, see if you can get in to anything. Perhaps you're panicking and not remembering it right? | 2011-04-27 17:48:00 Author: kirbyman62 Posts: 1893 |
| http://www.youtube.com/watch?v=wGQ6VwUcxok The outage makes me feel like this... It was written for this exact moment. | 2011-04-27 18:02:00 Author: Fading-Dream Posts: 164 |
| so should i be canceling my card then you think? Not gonna lie i'm pretty angry that some low lifes think that they can steal from people it's people like this that hurt things for the rest of us. SCUM | 2011-04-27 18:06:00 Author: Frank-the-Bunny  Posts: 1246 |
| Complete selfishness. The hackers should be ashamed. | 2011-04-27 18:33:00 Author: craigmond  Posts: 2426 |
| So did everyone on PSN get the Valued PlayStation Network/Qriocity Customer: We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have: etc email? | 2011-04-27 18:41:00 Author: RAWTalent Posts: 224 |
| Got mine about an hour ago. | 2011-04-27 18:47:00 Author: Rabid-Coot Posts: 6728 |
| Ya I got one too. Just been watching my CC recent transaction history online. Nothing suspicious so far. | 2011-04-27 18:49:00 Author: Morgana25 Posts: 5983 |
| Yeah, I think Sony must be sending it out to all PSN customers who allow marketing emails, I'll keep watching my credit card statements :/ | 2011-04-27 18:50:00 Author: RAWTalent Posts: 224 |
| I'm no longer getting the maintenance error, but now a bunch of numbers and letters. Perhaps they're putting online back up now? | 2011-04-27 19:15:00 Author: Fading-Dream Posts: 164 |
| Ya I got one too. Just been watching my CC recent transaction history online. Nothing suspicious so far. I found suspicious activity. Seems I went to a liquor store, got gas and went to the grocery store yesterday!! The good news is the margaritas I made last night were pretty darn good for a first attempt without any mixer. | 2011-04-27 19:23:00 Author: jwwphotos  Posts: 11383 |
| Oh phew, I was about to come on here and ask that if you got the email it meant you account has been hacked, but I guess everyone got one too? | 2011-04-27 19:27:00 Author: Plasmavore Posts: 1913 |
| I didn't get one. Not yet anyways, I had a different password for PSN than I did for everything else though, and never had a credit card saved on the network so I think I should be alright. | 2011-04-27 19:37:00 Author: Merc  Posts: 2135 |
| I found suspicious activity. Seems I went to a liquor store, got gas and went to the grocery store yesterday!! The good news is the margaritas I made last night were pretty darn good for a first attempt without any mixer. Hopefully that's not where the gasoline went??! | 2011-04-27 19:37:00 Author: Chazprime Posts: 587 |
| I'm no longer getting the maintenance error, but now a bunch of numbers and letters. Perhaps they're putting online back up now? Does the code appear when you try to auto-log in or when you manually try to log in? Because if its when you auto-log in. then its normal, if its when you try to log in manually, then I don't know, but I just checked myself and it still says the "PSN is under maintenance" thing with me. | 2011-04-27 19:44:00 Author: Silverleon Posts: 6707 |
| Yesterday, I had taken a look at my e-mail inbox and I saw that there was one in the spam category which was a first as I've never received any spam before this incident. I didn't bother reading it so I changed my password and once the PSN is up again, I hope to change my PSN password. But simply changing passwords could be too little too late because our info is pretty much compromised. I believe that no one's truly safe from this potential data theft so all I can say is "do whatever you can to protect personal info because it's never 100% secure when you submit it to any internet service" you probably knew that already but it's all I can say. As for the official e-mail from Sony about this incident, well I still haven't received that one yet. [EDIT]: okay, I have now. | 2011-04-27 19:45:00 Author: D-E-S_87  Posts: 148 |
| Ok so I am a mess right now. I go to log into my bank account and it's keeps telling me this is not the normal computer used for this account. Which it is! So then it asks me a security question "where were you born" I answer and they say that is incorrect. Which it's not! So now I'm worried sick this has something to do with all this. It could because my bank is in the process of changing names. I would not have posted this if it stopped there. I don't want to get everyone even more worried. So I go and start to change passwords on everything, at the same time I'm trying to call the bank and find out what's up. I'm stupid and use the same password for every thing I sign into(dating back years). I go to check my email and change it's password and it will NOT connect. It keeps saying verification needed. It asks me this question that I do not gave the answer to. You would honestly think i would have learned, back a couple years ago I was trying to get a loan, someone from a credit agency called me and asked me security questions. I got everyone of them wrong. Like what model is your car, they gave me three choices. I told them and they said no it's one of the other 2. I then said ya right I wish. The other cars were a jaguar and a benz. Try ask me two more questions(very easy). I answered wrong. I had to wait a month to find out what was going on. It ended up being someone who changed my questions. They never did anythig but the credit people said they could have easily. Now I'm really hoping my fianc? who as work went and changed these after I told her what's going on. She's not aloud to use a phone at work. I have no way to contact her unless I go there. I am going now. I really pray she changed our password, thing that scares me is she has no clue how to do that kind of stuff. I'll update seeing how this can be huge news among the community. I really don't mean to get everyone all paranoid. I just think that posting this would drive people to change passwords immediately if they have not already. I don't even know if these so called hackers can have passwords information. Not sure if this is the correct way to update my post. If someone can tell me for next time that would be great. I clicked on reply with quote instead of edit. Right or Wrong? Anyway the good news is that everthing is ok! It all was just a coincidence. My fianc? had in fact changed the email password. Why she chose email and not all the accounts is beyond me. She said she had heard me say that my psn account is linked to my email. That's why she changed it, good thinking babe! As far as the bank. I was on the phone forever trying to get through busy busy busy. Thank goodness the reason why is because of merger that is going on. It temporally shut of access to the online banking. The lady said they were getting overwhelmed with calls. Also while on the phone i was told I needed a new bank card for the new bank. I got that ordered and on the way, old one is gone. I just have to add this. I told her about this huge problem with Sony, before i could even finish she had said had gotten quite a few calls to cancel cards and order new ones. She said luckily we are all getting new cards anyway so it was just a few names crossed off the list for her to call to place orders for new cards. Yesterday I said a friend of mine works at gamestop and was getting a lot of ps3 returns. Well today I called him up to see what kind of deal I can get for a trade to buy an Xbox. He said they weren't even takin them anymore. 1: they have too many/ 2: they are not sure if they will be able to sell the ones they have. This true we all may not make a switch but i doubt that anyone who is purchasing a new system will want a ps3 anytime soon. I really don't want to trade, I love my ps3. I'm glad they wouldn't take it, after thinking I decided to wait and see what everything was like after being back online. By next month hopefully this will be old news and everyone will be happy and taken care of. I'll spend the next few weeks seeing how this gets handled in the end. Outlook not so good as of right now. I'll give them a 10th chance. | 2011-04-27 19:47:00 Author: METALPUNKS Posts: 306 |
| Sony 'Aggressively Searching For PSN Hackers (http://gamerant.com/psn-sony-hackers-credit-card-rr-81444/) Article itself is rather short, but I'm copy pasting this table just so that it's clear for anyone who isn't already clear: The private information that has been jeopardized by the intrusion and acknowledged by Sony is as follows: Your personal info, which includes: Name Address Email adress Birthday Your PSN ID: Login Handles Passwords Password Request Answers (and, by extension, your security questions) Your PlayStation Store: Billing address Purchase history Any minor under your account (if applicable) with billing information. Sony claims that there?s no evidence of credit card info or expiration dates of said cards being leaked, but horrifyingly explain that they ?cannot rule out the possibility.? Sony advises that you (in the event you did register a card) to disregard any communication from anyone concerning your card, its information, and to periodically check your bank statements for mysterious purchases or other irregularities. | 2011-04-27 19:47:00 Author: Patronus21 Posts: 266 |
| i got the e-mail i really hope no one tries that on me that's just a low thing to do for someone that needs help, i hope for the best for all of you and i hope sony finds out who did this! | 2011-04-27 20:12:00 Author: Frank-the-Bunny Posts: 1246 |
| http://www.computerandvideogames.com/299556/news/soe-reports-no-customer-information-leak/ I don't know what to believe now. The situation has seemingly gotten safer. | 2011-04-27 20:35:00 Author: talbot-trembler  Posts: 1114 |
| http://www.computerandvideogames.com/299556/news/soe-reports-no-customer-information-leak/ I don't know what to believe now. The situation has seemingly gotten safer. Basicly: Sony Computer Entertainment = Hacked Sony Online Entertainment = Not hacked | 2011-04-27 20:41:00 Author: Rabid-Coot Posts: 6728 |
| Well that funkin blows. | 2011-04-27 20:46:00 Author: Unknown User |
| @talbot trembler: SOE is separate to PSN, right? If you have just an SOE account and not a PSN one then you would be OK. If you have a PSN account it's still just as bad, is how I interpret that article. so should i be canceling my card then you think? Before I go ahead and give my personal opinion on this, let me state that I'm not an expert... The people at sophos are and they are suggesting (http://www.next-gen.biz/news/sophos-advises-psn-users-to-cancel-credit-cards) that you should... Personally I would have gone for a "no". If we believe that hackers may have some of your card details, but no security number chip or pin, then actually using / cloning it is actually moderately difficult. Though this is taken from the POV of the UK, where it's pretty hard to use a card online now without needing both the security code and going through the verified by visa things, most store payments require chip and pin*. If they were to clone my card it can't actually be used outside of the UK without the bank getting prior approval from me... the list of things about why it's unlikely to affect me are actually quite long. Obviously this doesn't make it impossible, just difficult. However, I also know that I'm fully protected against online fraud anyway, so any losses that did occur through those diminished odds are absolutely minimised. More of concern is the issue of passwords, which if you share with other accounts, especially the email account associated with your PSN , you should have changed them already - preferably to multiple different ones. Identity theft is another one that seems to be of concern, but I'm thinking it would be difficult to carry out proper entity theft using pretty much nothing more than a name, address and DoB. Hence why we are being advised on all sides to be wary of anyone phishing for further info. *actually, I forget all the details of the vulnerabilities of the chip and pin system off the top of my head, possibly this isn't such a barrier. | 2011-04-27 20:47:00 Author: rtm223 Posts: 6497 |
| What is the difference between them? What is an SOE account used for? I presume not PSN. EDIT: No need to answer, I figured it out. By that, I mean "googled it out" | 2011-04-27 20:57:00 Author: talbot-trembler Posts: 1114 |
| What is the difference between them? What is an SOE account used for? I presume not PSN. Their online computer games I believe, like Everquest and DC Universe | 2011-04-27 20:57:00 Author: Chazprime Posts: 587 |
| I got a Email. I checked out the FAQ via it's link and here it is: Q.1 When did you realise the system had been intruded? We discovered between April 17 and April 19 there was an illegal and unauthorized intrusion into our network. Q.2 How did you know that the system was intruded? We watch for any issues that may be raised with respect to security and monitor for such issues both internally and externally. Q.3 What is the main reason to this problem? Which parts of the system were vulnerable to the intrusion? We are currently conducting a thorough investigation of the situation. Since this is an overall security related issue, we will not comment further on this case. Q.4 What action did you take (are you taking)? Is there any possibility of further unauthorized access? As soon as we learned of this issue, 1) we temporarily turned off PlayStation Network and Qriocity services in order to conduct a thorough investigation and to verify the smooth and secure operation of our network services, 2) we have also engaged an outside, recognized security firm to conduct a full and complete investigation into what happened, and 3) quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information. Q.5 How many were affected? How many per each region? What is the latest status of PlayStation Network registered account/ operating countries. Our investigation indicates that all PlayStation Network/ Qriocity accounts may have been affected. Q.6 Does that mean all users’ information was compromised? Tell us more in details of what personal information leaked. In terms of possibility, yes. We believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password, login, password security answers, and handle/PSN online ID. It is also possible that your profile data may have been obtained, including purchase history and billing address (city, state/province, zip or postal code). If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. If you have provided your credit card data through PlayStation Network or Qriocity, it is possible that your credit card number (excluding security code) and expiration date may also have been obtained. Q.7 Have you notified those users? We are sending out e-mails directly to these users to their e-mail address registered on the PS Network accounts. Also, we have posted web notices, and additional necessary procedures have been followed by each region. Q.8 I want to know if my account has been affected. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit reports. Additionally, if you use the same user name or password for your PlayStation Network or Qriocity service account for other unrelated services or accounts, we strongly recommend that you change them. When the PlayStation Network and Qriocity services are back on line, we also strongly recommend that you log on to change your password. For your security, we encourage you to be especially aware of email, telephone, postal mail or other scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. Q.9 What should I do to prevent any unauthorized use of my (credit card) personal information? For your security, we encourage you to be especially aware of email, telephone, postal mail or other scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. Additionally, if you use the same user name or password for your PlayStation Network or Qriocity service account for other unrelated services or accounts, we strongly recommend that you change them. When the PlayStation Network and Qriocity services are back on line, we also strongly recommend that you log on to change your password. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit reports. Q.10 Since when have PSN/Qriocity become unavailable and in which region? PSN/Qriocity services have not been available since April 20 (US time) in all regions. Q.11 How come it is taking so much time to resume the service? We are taking the investigation seriously. We decided to keep the service down to allow us to conduct a thorough investigation and verify smooth operation of our network services. Q.12 How serious is this? Have the hackers broken the security on PSN/Qriocity? Are you taking necessary measures to prevent such outage happening in the future? Since this is an overall security related issue, we will not comment further on this case but we are working to restore and maintain the services, including countermeasures against future intrusions. Q.13 When will the service resume? We are taking the investigation seriously. We will keep the service down to allow us to conduct a thorough investigation and verify smooth operation of our network services but are working hard to resume the services as soon as we can be reasonably assured security concerns are addressed. Q.14 Seems like SOE service was also not available/ suffering outage. Is this true? Is this due to the same reason as the PSN/Qriocity outage? SOE's service is available although a service interruption due to an external attack did occur. A thorough investigation is ongoing. Q.15 I want my money back (subscription fee, content) since the PSN/Qriocity was not available. When the full services are restored and the length of the outage is known, we will assess the correct course of action. Q.16 There seems to be some games that cannot be played even offline? Depending on the game titles, but mainly PSN games, some may require access to PSN for trophy sync, security check, etc. PS: The news is still on about PSN been breached. Seen it again on BBC news, but just reported it fast, all it said was that PSN was hacked and the hacker has every people's infomation. EDIT: sorry, can't help the post going high, ending up onto different topic, but what about EA (Electronic Arts)? | 2011-04-27 21:00:00 Author: ShiftyDog Posts: 293 |
| http://img828.imageshack.us/img828/7319/psstoretopdownloads.jpg | 2011-04-27 21:04:00 Author: Rabid-Coot Posts: 6728 |
| How are people able to sign in and post on playstation forums? Any reason why some can and some can't? | 2011-04-27 21:09:00 Author: METALPUNKS Posts: 306 |
| How are people able to sign in and post on playstation forums? Any reason why some can and some can't? From what I heard back when it first happened, it all depended on if you were actually online or not when it happened. People online sometimes got to stay online, everyone else got booted and remains out. No idea if that's actually the case or not. | 2011-04-27 21:12:00 Author: KoingWolf Posts: 386 |
| @Rabid-Coot, That picture...scares me :S | 2011-04-27 21:13:00 Author: acdramon  Posts: 332 |
| We've now entered week two of Sony's PlayStation Network being down. And with word from the company that personal data from millions of users may have been compromised, plus growing demands from government representatives, the outlook for a return to normal anytime soon doesn't look promising. And on Wednesday, a lawsuit filed in the U.S. District Court for the Northern District of California accuses Sony of failing to protect sensitive user data. Kristopher Johns, 36, of Birmingham, Ala., says Sony failed to let its customers "make an informed decision as to whether to change credit-card numbers, close the exposed accounts, check their credit reports, or take other mitigating actions." On Wednesday of last week, the PSN and Sony's Qriocity media service went down. Later that day, Sony posted a notice that it was aware of the problem, and would soon update users. 'External Intrusion' On Thursday, the company said it was still "investigating" the outage, and said it might take as much as a day or two to get the services back up. Friday brought word from Sony that the cause was related to an "external intrusion," and that it had shut down the networks to deal with the problems. A variety of Sony watchers surmised that the "external intrusion" could have been by members of the Anonymous hacker group. With several major new game titles just coming out this week, the timing of the outage was particularly suspicious. Anonymous has denied involvement, while simultaneously posting updates to its Facebook page that suggest it could have been involved. On its AnonNews web site, where anyone can post, there is a notice dated Friday titled For Once We Didn't Do It. The posting noted that, while some individual Anons could "have acted by themselves," AnonOps was not involved and "does not take responsibility for whatever has happened." The posting added that the "more likely explanation is that Sony is taking advantage of Anonymous' previous ill will toward the company to distract users from the fact that the outage is actually an internal problem with the company's servers." However, on Anonymous' Facebook page, the page owner posted last week that "we have no qualms about our actions" while discussing the outage. 'A Disaster' During the weekend, Sony said it was "rebuilding" and strengthening its network, and by Tuesday it revealed that there had been "a compromise of personal information as a result of an illegal intrusion on our systems." It said a notice was sent to the tens of millions of registered account holders, and added that it took a few days to determine that a security breach had occurred. Meanwhile, Sen. Richard Blumenthal (D-Conn.) wrote a letter to the company on Tuesday saying that a security breach of this size, involving many users who are children, "raises concerns of data privacy, identity theft, and other misuse of sensitive personal and financial data." He particularly criticized the delay in notifying users. Britain's information commissioner has also said he will be looking into the situation. "This has really been as close to a disaster as you could probably imagine," said Michael Gartenberg, research director and analyst at the Gartner Group. He said information released at the beginning was wrong, the company kept promising the network would be back up soon, the security breach was only recently announced, and Sony has been "going about this as if its business as usual." Gartenberg said he expects that, at the very least, the incident will raise questions in users' minds about whether they want to trust Sony with their confidential information in the future. Article by: Barry Levine | 2011-04-27 21:25:00 Author: METALPUNKS Posts: 306 |
| this sucks majorly but im sure it will be fixed =/ I was finishing up a new song on lbp2 then when I went to publish it Down for maintenance .... Load of BS ohhhhh well got platinum on RE5 while was down =D | 2011-04-27 21:35:00 Author: Mike0_o  Posts: 51 |
| I was actually contemplating a similar mathematical equation. Thats 20m. Per million. And PSN has, we'll round down here, 60 million accounts tied to it. How many of these are sockpuppets is anyones guess but that is ultimately irrelevant. So even if they are just like, here, heres five bucks in your wallet to do whatever you want, thats still three hundred million dollars. Let me type that number out so you guys really feel that impact. $300,000,000.00 To give each of us five bucks. As much as I have advocated the "give us free stuff" position, ultimately its not realistic from a financial viewpoint, and if it DOES happen it will be something insanely cheap. Yup... "We here at Sony are sorry about the long wait, but PSN is back! As for compensation, here's 1?." | 2011-04-27 21:40:00 Author: IronSkullKid99  Posts: 515 |
| Yup... "We here at Sony are sorry about the long wait, but PSN is back! As for compensation, here's 1?." Reminds me of the Pendulum song Blood Sugar. "Ladies and Gentlemen, we understand, you, have come tonight, to play on the Playstation Network, but this is not the case, as instead, we come tonight to bring you, The Great PSN Outage of 2011. Ladies and Gentlemen, prepare to halt, your pwning..." (But afterwards we will give you a free game to compensate.) "Okay Eff it, we lied, we're not giving you a free game, whatcha gonna do?" :LLLLL | 2011-04-27 21:49:00 Author: abyssalassassin  Posts: 717 |
| http://www.computerandvideogames.com/299556/news/soe-reports-no-customer-information-leak/ I don't know what to believe now. The situation has seemingly gotten safer. Hooray!  :SH: | 2011-04-27 21:58:00 Author: ThePineapplizer  Posts: 769 |
| Im sad about this notice,fortunately for me I buy in Store with PSN Cards,not with credit card,but,the question is...When this problem will be solved? | 2011-04-27 22:07:00 Author: Unknown User |
| http://img828.imageshack.us/img828/7319/psstoretopdownloads.jpg Where did you find this? I do recall hearing about credit card information being stored in an unencrypted text file, which seems to explain this. But still, even with semmingly unshakable evidence as this, is even "Top Downloads" a reliable source of information? What if it's simply fearmongering? If intruders have gotten as far as to really get some personal details, anything's still possible in my book. | 2011-04-27 22:10:00 Author: Unknown User |
| Posted on 27 April, 2011 at 6:04 pm by James Gallagher Yes, that?s a questions that should have been included in the FAQ and we are discovering new ones to update it with all the time. When PSN is restored, friends lists, trophies and wallet funds will all be exactly as they were before. http://blog.eu.playstation.com/2011/04/27/clarifying-a-few-psn-points/#comment-144743 | 2011-04-27 22:12:00 Author: Rabid-Coot Posts: 6728 |
| i dont get why anyone in the right mind would break such a beautiful community. | 2011-04-27 22:12:00 Author: nerzdadestroyer Posts: 1527 |
| http://blog.eu.playstation.com/2011/04/27/clarifying-a-few-psn-points/#comment-144743 This is very good news. Thanks man.Should be a relief to a lot of people. | 2011-04-27 22:15:00 Author: KoingWolf Posts: 386 |
| People who are saying "There are millions of details - not all of them will be abused". Whilst that is true to an extend, I somehow doubt that one hacker will use all these details. More likely sell them to someone else... Interestingly, while checking to see if I got an email from Sony, I note a new email purporting to be from Blizzard, claiming that my WoW account has been flagged as showing signs of being sold. Since my WoW account has been offline for two or three years, I find that hard to believe, Mr. Smart. Same email address, though. | 2011-04-27 22:18:00 Author: BlackWolfe  Posts: 299 |
| Where did you find this? I do recall hearing about credit card information being stored in an unencrypted text file, which seems to explain this. But still, even with semmingly unshakable evidence as this, is even "Top Downloads" a reliable source of information? What if it's simply fearmongering? If intruders have gotten as far as to really get some personal details, anything's still possible in my book. It's a mock up image I found in the comments section of one of the many news posts about the current situation. I assumed I wouldn't need to point out that its is a little joke. | 2011-04-27 22:23:00 Author: Rabid-Coot Posts: 6728 |
| My mum's been having weird phone calls, where nobody answers, 3 times in 15 or so minutes. AND I've had a fake email. I could tell it was fake because it was from Sony, saying they were offerring me a free game... Sony are so tight that that's just stupid... And I've changed my password on everything. Just incase. | 2011-04-27 22:27:00 Author: abyssalassassin Posts: 717 |
| It's a mock up image I found in the comments section of one of the many news posts about the current situation. I assumed I wouldn't need to point out that its is a little joke. It's a scary joke, then. :kz: | 2011-04-27 22:35:00 Author: IronSkullKid99 Posts: 515 |
| Does anyone know if Netspend still does those single-use virtual credit cards for online purchases? I have DLC I want to buy, but trust is severely shaken. | 2011-04-27 22:38:00 Author: BlackWolfe Posts: 299 |
| future material for south park maybe? ive had my card cancelled which makes me feel alittle better,but i cant change my address or d.o.b,psn cards for me in future | 2011-04-27 22:47:00 Author: gigglecrab  Posts: 232 |
| I was staring to get really f-ing mad a bit ago. I was sick of waiting for nothing! Then I read this and it made me feel a little better. Take a look. Okay. So this whole PSN thing is beyond awful. The fact that hackers got in and accessed people's personal information in the first place is awful. The fact that Sony took so long to inform anyone that their personal information was at risk is awful. The fact that people are feeling the need to cancel their credit cards as a result is awful. But you know what's not awful? Peace and quiet. With the current console generation, it's easy to forget that gaming used to be a relatively solitary experience for the vast majority of the time. Services like Xbox Live, PSN and Steam regularly jerk you out of immersion in your favorite game's setting by helpfully informing you in large, friendly letters that "xXDeathOTron69Xx" is online and all they really, really want to do right now is chat to you. I should make this my online motto. Playing a game truly by yourself is something of a forgotten luxury these days -- since "on" is the default setting for most gaming networks, there's always the risk of being pulled into party chats, invited to games and sent messages when all you were hoping to get out of your evening was a bit of virtual loving from Anders. (Assuming Anders is your type, of course.) In fact, there's a marked difference in online attitude between kids and those who are over the age of about 25. By way of example: a friend of mine has a tween son. The second his son signs on to Xbox Live, a party chat request from at least one of his friends appears, and they then proceed to talk all over the top of whatever game they're playing at the time. I'm not saying this is the "wrong" way to play -- it seems to work for him and his friends, after all. But sometimes old men like myself like to settle down and enjoy something without interruptions from other people online. And that's where outages such as the one PSN is currently suffering become something of a blessing. Everything but the game ceases to matter. Trophies and Achievements are nigh on irrelevant if you can't compare them with others. You won't get interrupted in the middle of a dramatic scene by someone who thinks it's extremely important you play Killzone 3 with them right now. You can -- for once -- focus on the purity of the game's experience as the developers intended, without external interruptions, without arbitrary challenges to fire your gun 500 times for no apparent reason, without occasional reminders that other people exist. In short, it's time that belongs to you, and no-one else. "Alone time" can sometimes be a refreshing experience. If you're currently frustrated by the fact you can't get on PSN but still want to play, why not take the time to delve into the single-player experiences of the games on your shelf, or those that you've downloaded from the PlayStation Store in the past and forgot about? You might be surprised what you find. And it's definitely more fun than being upset, worried or angry. Pete Davison | 2011-04-27 22:47:00 Author: METALPUNKS Posts: 306 |
| Game invites are my bane. People on Steam constantly inviting me to play games I don't have. Just let me play my single player games and leave me alone! In the interim, lack of PSN doesn't bother me nearly as much as the thought of identity theft. | 2011-04-27 22:55:00 Author: BlackWolfe Posts: 299 |
| MetalPunks has a point.... why don't we all take a small moment and set aside all the hate and tension going on with Sony. After all it really isn't even their fault, so what if it takes a week or two as long as PSN gets back on line I will be happy. Who knows maybe those ridiculous hackers just wanted to make a statement saying how PSN is easy to hack... which it isn't. I actually have taken this time to work on a level I had in mind for the past months. Maybe you should do the same. | 2011-04-27 22:59:00 Author: Unknown User |
| great, smae password for PSN as LBPC, changing LBPC pass. ... NOW | 2011-04-27 23:04:00 Author: Ricky-III  Posts: 732 |
| I was staring to get really f-ing mad a bit ago. I was sick of waiting for nothing! Then I read this and it made me feel a little better. Take a look. Okay. So this whole PSN thing is beyond awful. The fact that hackers got in and accessed people's personal information in the first place is awful. The fact that Sony took so long to inform anyone that their personal information was at risk is awful. The fact that people are feeling the need to cancel their credit cards as a result is awful. But you know what's not awful? Peace and quiet. With the current console generation, it's easy to forget that gaming used to be a relatively solitary experience for the vast majority of the time. Services like Xbox Live, PSN and Steam regularly jerk you out of immersion in your favorite game's setting by helpfully informing you in large, friendly letters that "xXDeathOTron69Xx" is online and all they really, really want to do right now is chat to you. I should make this my online motto. Playing a game truly by yourself is something of a forgotten luxury these days -- since "on" is the default setting for most gaming networks, there's always the risk of being pulled into party chats, invited to games and sent messages when all you were hoping to get out of your evening was a bit of virtual loving from Anders. (Assuming Anders is your type, of course.) In fact, there's a marked difference in online attitude between kids and those who are over the age of about 25. By way of example: a friend of mine has a tween son. The second his son signs on to Xbox Live, a party chat request from at least one of his friends appears, and they then proceed to talk all over the top of whatever game they're playing at the time. I'm not saying this is the "wrong" way to play -- it seems to work for him and his friends, after all. But sometimes old men like myself like to settle down and enjoy something without interruptions from other people online. And that's where outages such as the one PSN is currently suffering become something of a blessing. Everything but the game ceases to matter. Trophies and Achievements are nigh on irrelevant if you can't compare them with others. You won't get interrupted in the middle of a dramatic scene by someone who thinks it's extremely important you play Killzone 3 with them right now. You can -- for once -- focus on the purity of the game's experience as the developers intended, without external interruptions, without arbitrary challenges to fire your gun 500 times for no apparent reason, without occasional reminders that other people exist. In short, it's time that belongs to you, and no-one else. "Alone time" can sometimes be a refreshing experience. If you're currently frustrated by the fact you can't get on PSN but still want to play, why not take the time to delve into the single-player experiences of the games on your shelf, or those that you've downloaded from the PlayStation Store in the past and forgot about? You might be surprised what you find. And it's definitely more fun than being upset, worried or angry. Pete Davison ...OR, or, hear me out, you could Log out or decline to join friends/ chat, I know, I know, its a crazy idea that popped in my mind, but somehow I imagined if you wanted to play alone you can always do that! ---------------------------- ^Joke v Actual Comment ----------------------------- See, thing is, just as they are used to accepting, so are you and many, so there's no "difference" between the 2 that played games log ago, and the newcomers, at least not if you can't stay away from online either. See, m8, that is WHY it is an option to accept or deline joining or being joined in games or chats, so if you don't want to, well, you don't and you play on your own if you REALLY wanted to. I for one either log out, or decline all request/ turn off notifications when I wanna play completly solo for a while, and altho its not always best to play with an online community over you, it sometimes IS pretty fun, which is the main reason online gaming stayed and most play/ want to play online. But still not forced to if they don't want to. (Also, as a side note, even when offline, I still like trophies. Mostly I treat them as "sidequests," not necessary, but still pretty fun to attempt every now and then whenever I feel like it. ) | 2011-04-27 23:12:00 Author: Silverleon Posts: 6707 |
| Thank you to all who posted in this thread. I found it very useful. Firstly, I am shocked and horrified that such a "trusted" corporation should put itself in such a compromising position. And lets face it, they are responsible. Due to rapid development policies, it is suggested that much of the infrastructure is not as security-safe as it should be. Indeed, there have been many claims posted in various forums (true or not) that the network could be "cleaned", with little evidence from Sony that they are addressing the root of the issues. It has been mentioned in a recent article that "It is likely that Sony will be carrying out tactical patch-ups for the existing problem to ensure that the network is at least up and running. This will be followed by a more major network re-design." As part of the work I do, I am involved with on-line security and data protection. From my point of view, the fact that data held online is potentially un-encrypted is mind-boggling. It is not difficult to encrypt data. The makers of this forum for instance probably use a php-based one-way encryption process based around md5() or sha(). Whilst this probably looks like techno-babble to many of you, it really isn't difficult to carry out the most basic of data protection. For a major corporation to avoid encryption is unforgivable. I am glad that Sony are, at least, providing some limited information, although the civil suit now issued in the US will encourage Sony to clam up tighter than ever.... A shame. Personally, I am not too worried. I've cancelled my card, changed every password and security question on every site I can think of and all I have to worry about now is incoming phishing mail... which isn't really a threat. Neither am I too surprised that this has happened. A major hack was imminent on one of the major service providers; it's just a shame it was our network! Finally, although this will undoubtedly damage Sony's finances and reputation, I'm glad it's happened in a way because it forces ALL such providers to re-think their policies and upgrade their security protocols rather than "streamlining" to boost profitability. Rhy | 2011-04-27 23:28:00 Author: Rhyfelwr  Posts: 606 |
| I would normally say "oh yay, atleast they finally said something usefull instead of leaving us in the dark" but this isnt very good news | 2011-04-27 23:48:00 Author: Unknown User |
| Holy Moley! I've just realized that the day after I couldn't sign in! MY PS3 is sometime's lazy and doesn't auto sign in But now...this! I'm waiting. In the meantime...I'm working on a level, continuing my story Ok peace...bye | 2011-04-28 00:02:00 Author: Unknown User |
| All this pointing fingers at Sony is pretty ridiculous. They got hacked. Its not like they let themselves be hacked. Not even that they didn't take proper measures to prevent hackers. Pretty much anything online, (especially ones as large as Sony's network) is liable to be hacked. | 2011-04-28 01:00:00 Author: TheBlackKnight22 Posts: 695 |
| I hope my dad changed his credit card often since like last year, else he'll probably be ticked off at this :| | 2011-04-28 01:03:00 Author: Fang  Posts: 578 |
| Playing offline is okay for some games, but games like Littlebigplanet really do require online. The story levels get old and it just isn't fun without a community. I'd just REALLY like an ETA. | 2011-04-28 01:03:00 Author: Fading-Dream Posts: 164 |
| ...OR, or, hear me out, you could Log out or decline to join friends/ chat, I know, I know, its a crazy idea that popped in my mind, but somehow I imagined if you wanted to play alone you can always do that! ---------------------------- ^Joke v Actual Comment ----------------------------- See, thing is, just as they are used to accepting, so are you and many, so there's no "difference" between the 2 that played games log ago, and the newcomers, at least not if you can't stay away from online either. See, m8, that is WHY it is an option to accept or deline joining or being joined in games or chats, so if you don't want to, well, you don't and you play on your own if you REALLY wanted to. I for one either log out, or decline all request/ turn off notifications when I wanna play completly solo for a while, and altho its not always best to play with an online community over you, it sometimes IS pretty fun, which is the main reason online gaming stayed and most play/ want to play online. But still not forced to if they don't want to. (Also, as a side note, even when offline, I still like trophies. Mostly I treat them as "sidequests," not necessary, but still pretty fun to attempt every now and then whenever I feel like it. )See I am one the people that hasn't really ever thought of declining or just logging off. Good idea though, I took this time and aced everything and got 100% in LBP. Also I'm playing Red Dead Redemption single player and it's just amazing. I'm playing the role of a loner and I'm forced to be a loner. I've played the game once before and enjoyed it. This time around I'm really enjoying it. With me most of my friends on my friends list are friends that I know well. Usually after a couple times of me rejecting invites I get a call. Guess I could turn off the phone. I've just recently started to do exactly what you said. In LBP there are quite a few younger kids and they do not get what it means when someone rejects their invite. I've actually had to block a few people in the last month. Speaking of friends I wonder if our friend list has been messed with. God I hope we don't lose that data. I know most of them personally but there are plenty I only know online, unfortunately I do not remember any of the handles. With everything that has happened I am over it at this point. I've thought in my head am I going to XBoX am I not. I really truly lie my ps3 and would hate to get rid of it. I'm going to give Sony a chance to see what happens. I've been pretty calm throughout this whole thing. Just today I started thinking of how much money I've sank into this machine. I've bougt two systems over time, close to 80 games, almost every download in the store including Dlc for the games I have, accessories (bluetooth, wireless keyboard, ps eye,many controllers,chargers,the entire ps move setup etc. This list goes on and on. Ive sold some of this back but if I ever tried to trade i would get pennies compared to what I've spent. Not sure if you or anyone can reply on this but what happens to us people that pay for ps plus. We do pay for this each month or every 12 months depending on the plan. Regardless if you hardly use it for free downloads or discounts, we are charged for it. Hmm i wonder? | 2011-04-28 01:12:00 Author: METALPUNKS Posts: 306 |
| Speaking of friends I wonder if our friend list has been messed with. God I hope we don't lose that data. I know most of them personally but there are plenty I only know online, unfortunately I do not remember any of the handles. https://lbpcentral.lbp-hub.com/index.php?t=55809-PSN-Account-Information-Compromised&p=836636&viewfull=1#post836636 | 2011-04-28 01:18:00 Author: Rabid-Coot Posts: 6728 |
| http://blog.us.playstation.com/2011/04/27/qa-1-for-playstation-network-and-qriocity-services/ Updated a couple minutes ago. I'll be adding it to the OP as well. First off, we want to again thank you for your patience. We know that the PlayStation Network and Qriocity outage has been frustrating for you. We know you are upset, and so we are taking steps to make our services safer and more secure than ever before. We sincerely regret any inconvenience or concern this outage has caused, and rest assured that we’re going to get the services back online as quickly as we can. We received a number of questions and comments yesterday and early today relating to the criminal intrusion into our network. We’d like to address some of the most common questions today. We are also going to continue to post updates to this blog with any additional information and insight that we can over the next few days. We are reading your comments. We are listening to your suggestions. Please keep them coming. Thank you. Q: Are you working with law enforcement on this matter? A: Yes, we are currently working with law enforcement on this matter as well as a recognized technology security firm to conduct a complete investigation. This malicious attack against our system and against our customers is a criminal act and we are proceeding aggressively to find those responsible. Q: Was my personal data encrypted? A: All of the data was protected, and access was restricted both physically and through the perimeter and security of the network. The entire credit card table was encrypted and we have no evidence that credit card data was taken. The personal data table, which is a separate data set, was not encrypted, but was, of course, behind a very sophisticated security system that was breached in a malicious attack. Q: Was my credit card data taken? A: While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system. Q: What steps should I take at this point to help protect my personal data? A: For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. Q: What if I don’t know which credit card I’ve got attached to my PlayStation Network account? A: If you’ve added funds to your PlayStation Network wallet in the past, you should have received a confirmation email from “DoNotReply@ac.playstation.net” at the email address associated with your account. This email would have been sent to you immediately after you added the funds, and will contain the first 4 digits and last 4 digits of your credit card number. You can also check your previous credit card statements to determine which card was attached to your PlayStation Network or Qriocity accounts. Q: When or how can I change my PlayStation Network password? A: We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly. Q: Have all PlayStation Network and Qriocity users been notified of the situation? A: In addition to alerting the media and posting information about it on this blog, we have also been sending emails directly to all 77 million registered accounts. It takes a bit of time to send that many emails, and recognize that not every email will still be active, but this process has been underway since yesterday. At this time, the majority of emails have been sent and we anticipate that all registered accounts will have received notifications by April 28th. Consumers may also visit www.us.playstation.com/support (http://www.us.playstation.com/support) and www.qriocity.com (http://www.qriocity.com/) for notices regarding this issue. In addition, we have taken steps to disseminate information regarding this issue to media outlets so that consumers are informed. Q: What steps is Sony taking to protect my personal data in the future? A: We’ve taken several immediate steps to add protections for your personal data. First, we temporarily turned off PlayStation Network and Qriocity services and, second, we are enhancing security and strengthening our network infrastructure. Moving forward, we are initiating several measures that will significantly enhance all aspects of PlayStation Network’s security and your personal data, including moving our network infrastructure and data center to a new, more secure location, which is already underway. We will provide additional information on these measures shortly. Q: Has Sony identified the party or parties responsible for the PlayStation Network hack and subsequent theft of personal information? A: We are currently conducting a thorough investigation of the situation and are working closely with a recognized technology security firm and law enforcement in order to find those responsible for this criminal act no matter where in the world they might be located. Q: When will the PlayStation Network and Qriocity be back online? A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure. | 2011-04-28 01:18:00 Author: schm0  Posts: 1239 |
| Here's some decent news. Maybe will make some people feel more secure when things are back to normal. Also somebody on a different forum said this is gamings September 11th. It got me so mad. I believe it's a big deal but not as catastrophic as that day. Out of everything I heard and all the bashing, that comment took the cake. I understand the point he was trying to make. Come on though that's not a cool thing to post. Oh yeah almost forgot Good News: As downtime for Sony's PlayStation Network lingers on, Gamasutra sources report that Sony has asked some developers to install new SDKs on their PlayStation 3 devkits prior to the service coming back online. These new SDKs will provide new security features in response to the massive data leak earlier this week, which compromised user information including passwords, addresses, and perhaps even credit card information. In a Sony statement following the security breach, the company said it will start "re-building" its system to protect PSN from future incidents. | 2011-04-28 01:22:00 Author: METALPUNKS Posts: 306 |
| Q: When or how can I change my PlayStation Network password? A: We are working on a new system software update that will require all users to change their password once PlayStation Network is restored. We will provide more details about the new update shortly. . . | 2011-04-28 01:24:00 Author: Rabid-Coot Posts: 6728 |
| All this pointing fingers at Sony is pretty ridiculous. They got hacked. Its not like they let themselves be hacked. Not even that they didn't take proper measures to prevent hackers. Pretty much anything online, (especially ones as large as Sony's network) is liable to be hacked. They didn't take the proper measures to encrypt our private data. Who stores passwords & credit card numbers in cleartext? A large company like Sony is probably the last place you'd expect be doing that...it's ridiculous. | 2011-04-28 01:32:00 Author: Chazprime Posts: 587 |
| http://blog.us.playstation.com/2011/04/27/qa-1-for-playstation-network-and-qriocity-services/ Updated a couple minutes ago. I'll be adding it to the OP as well. I actually feel that this update was decent. I felt a little more was explained then lastime. Nice update! This totally proves my point, we think we are scared and mad. Sony has got to be ******* itself right now. After reading that I now believe they really are telling us what they know and when they know it. They are so afraid of losing costumers that they would not hold too much info in case of a leak and everyone finding out before a statement they release. Much more relaxed now and feel the issue is in good hands. Now let's see if they deliver. This incident can make me a hater or a die hard Sony customer for life. | 2011-04-28 01:33:00 Author: METALPUNKS Posts: 306 |
| They didn't take the proper measures to encrypt our private data. Who stores passwords & credit card numbers in cleartext? A large company like Sony is probably the last place you'd expect be doing that...it's ridiculous. The credit card numbers were in a separate data table and encrypted, and Sony currently has no evidence that they were compromised. However, to be safe, they have advised all PSN members with steps to be proactive in protecting that information. | 2011-04-28 01:40:00 Author: schm0 Posts: 1239 |
| Considering I don't actually remember my PSN password -- it's not what I thought it was, apparently -- I've been waiting for them to get this up and running so that I could change it anyway using the "forgot my password" tool. Ugh. I wonder what my security question was? Regarding encryption of data, the log that said the data wasn't encrypted was talking about communication, not storage. | 2011-04-28 01:46:00 Author: BlackWolfe Posts: 299 |
| Some services will be up a week from yesterday? So May 3rd before we are able to login? Uuuuggggghhh.... That's a long downtime, but here's to hoping that the new security system incinerates anyone who comes within 100 yards. | 2011-04-28 01:53:00 Author: Thegide Posts: 1465 |
| Incinerates? I'm sure with all the creators we have on hand here, we can come up with something better than that. Man, if I had enough XP to offer as a reward, I would so make a "Build a Deathtrap" contest when the network's back up. | 2011-04-28 02:09:00 Author: BlackWolfe Posts: 299 |
| Just got an email about the PII leak from PSN. You'll all probably be getting the same thing. I'm just wondering what sort of reactionary levels we'll see about this when the servers are back up. | 2011-04-28 03:07:00 Author: Lokno  Posts: 68 |
| Q: When will the PlayStation Network and Qriocity be back online? A: Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday. However, we want to be very clear that we will only restore operations when we are confident that the network is secure. Notice how it says they expect to have some serivces up and running a week from yesterday? Meaning: 1 - Its not "For Sure" things will be up by then. B - Its not assured the PSN will be back up then, maybe it'll just be Qriocity or watever, they didn't specify the PSN. Well, at least they're finally spilling the beans on what's been happening. They most likely couldn't beforehand without causing panic and whatnot or without concrete evidence, so you gotta cut teh guys some slack, people, they're loosing A LOT as well, the last thing they want to do is make things worse. | 2011-04-28 03:32:00 Author: Silverleon Posts: 6707 |
| After working on one of the IT projects to get our company PCI DSS (http://www.pcicomplianceguide.org/pcifaqs.php#1) compliant (which every vendor that processes credit card payments must become or face huge fines from the PCI), I find it very difficult to believe that our credit card information is at any real risk. That said, I called my bank today and ordered a new card. You can't be too safe. My biggest concern is my secret questions. Everybody asks the same questions (I've seen a few variations, but not many). I can change my credit card numbers and passwords, but I can't change my mother's maiden name, or my high school mascot. Armed with this info, they could hack their way into many of my accounts, despite my efforts to change/protect them. | 2011-04-28 04:04:00 Author: v0rtex  Posts: 1878 |
| Some services will be up a week from yesterday? So May 3rd before we are able to login? Uuuuggggghhh.... That's a long downtime, but here's to hoping that the new security system incinerates anyone who comes within 100 yards. But mah B-Day's on the 4th! :kz: | 2011-04-28 04:06:00 Author: IronSkullKid99 Posts: 515 |
| Notice how it says they expect to have some serivces up and running a week from yesterday? Meaning: 1 - Its not "For Sure" things will be up by then. B - Its not assured the PSN will be back up then, maybe it'll just be Qriocity or watever, they didn't specify the PSN. Well, at least they're finally spilling the beans on what's been happening. They most likely couldn't beforehand without causing panic and whatnot or without concrete evidence, so you gotta cut teh guys some slack, people, they're loosing A LOT as well, the last thing they want to do is make things worse. Silverleon pointed out something very true. I'm thinking what took so long was them trying to find the right words to release this statement lol. They are very careful with what they say. If they knew for sure that things would be working within the week they would 100% say that. After seeing what Silverleon pointed out they may let us log in change our account info and password then probably shut right back down. Maybe not exactly that but they have something they are not telling us. Just like in a crisis small or big, eveyone who it happens to makes a huge deal out of it and the people who caused the problem make it seem like nothing to big. I just lost all hope for the network to arise from the dead. The words are right in front of our face. That just shows when you read these statements they release you have to read what is really there and not just what you want it say. Nice find Silver! You just totally changed the outlook on things. It just shows how much bigger the problem is. I'm starting to not like this whole thing again. I think maybe I'm going to cut myself out of this entire things and then maybe a friend will contact me when it's up and running. If we keep looking at all this stuff we are gonna drive ourselves crazy. Or least I will. I'm gonna sleep on that and see how feel in the morning. I have to put this out there real quick. Does anybody think that the hackers were attempting before the shutdown. I had been having a few problems with online gaming prior to this. I have never had any issue, it seems the last few weeks there were some problems. I think they were trying and couldn't do it. Then Portal 2 was released and steam was introduced to Playstation, which then gave them a portal through steam right to the front steps of the Sony empire. Just a though. | 2011-04-28 04:26:00 Author: METALPUNKS Posts: 306 |
| New update: Sony enlists FBI as US, Canadian authorities look into PSN breach By Tor Thorsen, GameSpotPosted Apr 27, 2011 4:37 pm PT PlayStation-maker asks San Diego G-men to help hunt down hackers as North American lawmakers launch inquiries into PlayStation Network data leak. This morning, the British government's Information Commissioner's Office announced it was opening an inquiry into the ongoing PlayStation Network outage and data leak. Now, US and Canadian government bodies have joined the chorus demanding answers about the exposure, which could potentially lead to the theft of up to 77 million PSN users' personal information. Sony has reportedly asked the FBI to join the hunt for the PSN hackers. Reuters reports that US Representative Mary Bono Mack (R-California) has asked members of the US House of Representatives' subcommittee for commerce, manufacturing, and trade to begin looking into the data leak. Mack, the widow of the late US Representative Sonny Bono, chairs the subcommittee, which will apparently soon weigh in on whether hearings are needed on the matter. Bono Mack's move comes one day after US Senator Richard Blumenthal (D-CT) called on Sony to offer full disclosure to PSN users if their information was compromised. Reuters also reports that Sony has contacted the San Diego office of the Federal Bureau of Investigation's cybercrimes unit to look into the data breach. The news service could not get public comment, but did cite unnamed sources as saying say the law enforcement body was investigating the matter. Meanwhile, north of the border, Canadian authorities are also looking into the PSN debacle. Canada's privacy commissioner told the Vancouver Sun that it, too, is launching an inquiry. "We are currently looking into this matter and are seeking information from Sony," a spokesperson said. "We will determine next steps once we have a full understanding of the incident." Unfortunately for Sony, the worst may be yet to come. "European countries are going to go crazy and be all over this," Dan Burk, a professor at the University of California, Irvine School of Law, told Reuters. "They are absolutely obsessed about companies holding personal information." The increasing attention of government bodies is just the latest wrinkle in the increasingly convoluted timeline of the PlayStation Network outage and data leak. Earlier today, the first lawsuit over the matter was filed, with an Alabama man seeking class-action status on behalf of all PlayStation users whose accounts may have been compromised. --------------------------------------------------- I'm beginning to think Sony might honestly just shut the whole PSN down for good. They are in for a world of hurt and this is probably the most damaging thing to ever happen to them. | 2011-04-28 05:05:00 Author: Fading-Dream Posts: 164 |
| I'm beginning to think Sony might honestly just shut the whole PSN down for good. They are in for a world of hurt and this is probably the most damaging thing to ever happen to them. Really, you think they are just going to say, "ahhh forget it, Playstation users don't need an online network, screw multiplayer and all the other stuff that makes up the PSN>" Really don't see that happening. I am happy that they gave us another update today. It sounds like they are doing all they can right now and all we can do is wait. | 2011-04-28 05:27:00 Author: Spider-Jew Posts: 1090 |
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