Home    LittleBigPlanet General    News and Media
#1

LittleBigPlanet 3: DLC Issues - Update

Archive: 35 posts


Hello Everyone!

We are currently investigating a number of issues relating to LittleBigPlanet DLC and working with the regional PlayStation Store teams to ensure that we can get this content to you in a timely manner.

To give you all an update on the current issues...

Missing Limited-Time Content
Some players are currently unable to download this content. We’re looking into this issue and will ensure that everyone has a fair opportunity to download the following content before its permanent removal from the PlayStation Store.


LittleBigPlanet 3 Rare T-Shirt Pack
Launch Spacesuit Costumes Pack



Unavailable Content
Due to compatibility reasons with LittleBigPlanet 3, the following add-on content is currently unavailable to download for use in LBP3. We are currently working to make this content compatible with LittleBigPlanet 3 in upcoming updates and they will become available to download after these updates go live.


LittleBigPlanet 2: Cross-Controller Pack
LittleBigPlanet 2: Move Pack
Metal Gear Solid Premium Level Pack
The Muppet’s Premium Level Pack



Other Missing Content

We are actively tracking reports of DLC that is either unavailable for purchase or that has previously been purchased but the player is being told to purchase the content again. We are working with the PlayStation Store team to get these items restored to their expected status for all users.

If you have previously purchased content and are being told to purchase it again, please refrain from purchasing this content a second time. Once this issue has been resolved, you will be able to download previously purchased content again for free, as intended.



If you are missing any content, please feel free to email us with your issue to hello@littlebigplanet.com

To assist us further, please include the following information...


DLC Name
Your PSN Name
Nature of the Issue (E.g. Not Visibile On Store. Requires a Second Purchase.)
Your Nationality.
The Console you are using. (PS3, PS4 or Both)


Thank you for your co-operation whilst we investigate these issues.
2014-11-20 17:19:00

Author:
StevenI
Community Manager
Posts: 420


I guess i need to go home and check which DLC is broken. I'm pretty sure the Pirates DLC is broken as well.2014-11-21 01:47:00

Author:
Biv
Posts: 734


You're telling me a few packs don't work? On PS4, I can't download any of my DLC packs. For all but the ones you mentioned it knows I own them, but won't let me download them. Don't tell us a few don't work. They all don't work on the PS4 version. I can't believe you people would release a game promising DLC compatibility on PS3 AND PS4, and leave us with this unfinished game with no DLC compatibility.

Also, now that I'm finished ranting, here's some DLC that doesn't work with the info like you asked for:

DLC Name: DC Comics Premium Level Pack
Your PSN Name: the_pavs
Nature of the Issue: Visible on the LBP3 store, but when trying to re-download on the PS4 it says "No content was found"
Your Nationality: United States of America
The Console you are using: PS4
2014-11-21 14:38:00

Author:
the_pavs
Posts: 3


I though that was the case too pavs, until I realized that I could not download costumes individually that I had owned , and had to download the packs instead. Still missing a few like final fantasy and pirates costumes, but most of everything is on there now. I just need a fix for the online lag and game crashing 2014-11-21 14:41:00

Author:
Pojo_King1987
Posts: 32


You're telling me a few packs don't work? On PS4, I can't download any of my DLC packs. For all but the ones you mentioned it knows I own them, but won't let me download them. Don't tell us a few don't work. They all don't work on the PS4 version. I can't believe you people would release a game promising DLC compatibility on PS3 AND PS4, and leave us with this unfinished game with no DLC compatibility.

Also, now that I'm finished ranting, here's some DLC that doesn't work with the info like you asked for:

DLC Name: DC Comics Premium Level Pack
Your PSN Name: the_pavs
Nature of the Issue: Visible on the LBP3 store, but when trying to re-download on the PS4 it says "No content was found"
Your Nationality: United States of America
The Console you are using: PS4

Don't forget to send an individual email.
2014-11-21 14:44:00

Author:
Biv
Posts: 734


So I assuming the priority dlc you where referring too was week 1 t shirt and space suit2014-11-21 18:59:00

Author:
ZamaMan85
Posts: 23


I have a question.. I've read that you have to replay the DLC Levels in LBP3, because you don't have the aced/collected price bubbles anymore.
Is that true? Acing and 100%ing the Move DLC was such a pain..
2014-11-21 19:41:00

Author:
vegetaalex66
Posts: 108


I'd like to mention the lack of the Loco-Roco Pack as well. :whatever:2014-11-21 21:55:00

Author:
Undifined
Posts: 13


Hopefully some of these packs are added soon. My project has been on a huge stall since release since i cant edit any of my levels without downloading DLC. Thanks for the updates. At least we know they are working hard on getting it fixed.2014-11-21 23:13:00

Author:
Rpg Maker
Posts: 877


Hopefully some of these packs are added soon. My project has been on a huge stall since release since i cant edit any of my levels without downloading DLC. Thanks for the updates. At least we know they are working hard on getting it fixed.

I am in the same boat. Created some items in LBP2 in prep for a LBP3 level but the Muppet DLC is the main thing I am missing.
2014-11-22 01:10:00

Author:
blastroid
Posts: 262


I am in the same boat. Created some items in LBP2 in prep for a LBP3 level but the Muppet DLC is the main thing I am missing.

Mine is PotC. Three levels I can't open.
2014-11-22 01:30:00

Author:
Biv
Posts: 734


I'm in the same boat. The four unavailable packs are the ones I really need the most. I had to go into littlebigplanet 2, edit some of my objects to not contain DLC, and then transfer them over just to get them into the game.

At least I have the D.C pack, but the last level is broken right now and cant be completed.
2014-11-22 01:59:00

Author:
DreJ1212
Posts: 240


LittleBigPlanet 2: Cross-Controller Pack
LittleBigPlanet 2: Move Pack
Metal Gear Solid Premium Level Pack
The Muppet’s Premium Level Pack



Something tells me that there are a lot of level designers scurrying to put a thin layer behind all of the levels in those packs
2014-11-22 02:21:00

Author:
Chazprime
Posts: 587


I never thought of it that way! LOL.

Thats a really good point. They probably realized last minute that these packs would be broken so they're having to fix them now.
2014-11-22 02:50:00

Author:
DreJ1212
Posts: 240


On PS4, I can't download any of my DLC packs...Don't tell us a few don't work. They all don't work on the PS4 version. I can't believe you people would release a game promising DLC compatibility on PS3 AND PS4, and leave us with this unfinished game with no DLC compatibility.

The release has certainly not been bug-free but you should be able to get most of your dlc if you go to the Playstation store outside of LBP. It's fussy: when I try to bring up LBP and just go over to "buy dlc" it gives me an error, but if you navigate through games | addons | and then to LBP, I was able to download most of my stuff except for the ones StevenI mentioned and a smattering of others.

I'm certainly not trying to be a Sumo apologist but I can't understand the amount of vitriol some people are throwing at them over this launch. It's had more than its fair share of problems but look at everything that was added. They weren't required to incorporate content from the previous games (I don't know of ANY other game that has done so across console generations) but the community wanted it so they did it. There have been problems but given the choice between things as they are and waiting another 3-6 months until the game could be released with no bugs (technically there's no such thing as software with NO bugs), I'm happy to have the game now with the assurance that these issues will be resolved as quickly as they can be. This way they're able to launch before Christmas = more sales and a bigger community = LBP is more successful = better chance of future sequels and DLC packs that add new stuff to the game.


I am in the same boat. Created some items in LBP2 in prep for a LBP3 level but the Muppet DLC is the main thing I am missing.

Hahaha! Mine contains content from ALL of those packs (cross-control was FULL of nice looking sci-fi themed stuff). Fortunately, I only did a little bit of anticipation creating and I was going to abandon it and start from scratch anyway.


Something tells me that there are a lot of level designers scurrying to put a thin layer behind all of the levels in those packs

Is there something specific about those levels that would require a thin layer to keep players from moving back too far?
2014-11-22 19:37:00

Author:
Sehven
Posts: 2188


For anyone that wants the space suit costume pack for all characters I found out how to get it on PS4, Simply go to https://store.sonyentertainmentnetwork.com/#!/en-us/games/addons/littlebigplanet-3-astronaut-costume/cid=UP9000-CUSA00473_00-LBPDLCORIGCO0001

Sign in with your PSN account and click add to the cart button then proceed to checkout (it's free), Once you do all that simply boot up the game and all characters will have the space suits! I thought at first it would only be the original space suit as that is what the picture shows but I realized all my characters had them.
2014-11-23 01:41:00

Author:
GLiTcH2
Posts: 110


For anyone that wants the space suit costume pack for all characters I found out how to get it on PS4, Simply go to https://store.sonyentertainmentnetwork.com/#!/en-us/games/addons/littlebigplanet-3-astronaut-costume/cid=UP9000-CUSA00473_00-LBPDLCORIGCO0001

How did you find that link? I tried searching the store but it didn't work. Will whatever you did to find it work on other items? For example, the gravity rush pack is available for purchase in-game but doesn't allow you to actually download. The individual characters are available in the ps4 store but not the pack. Searching the psn website does the same. Is it possible to find the same way as the spacesuit?

[Edit]: I was able to browse the store via web browser and found the spacesuit so I guess it wasn't that hard. I also found the MGS costume pack (not the level pack: that one specifically isn't available yet) which I hadn't been able to find in the console store so I was able to get that downloaded at least.

Now it's back to collecting prize bubbles and acing story levels... in matching spacesuits!
2014-11-23 17:09:00

Author:
Sehven
Posts: 2188


Hello I would like to purchase the pre-order tshirts but I have purchased the phisical game (Portugal), am I screwed? I wanted the european version.

I see that they are avaiable for the US:
https://store.sonyentertainmentnetwork.com/#!/en-us/littlebigplanet-3-lbp3-character-t-shirt-pack/cid=UP9000-CUSA00473_00-LBPDLCORIGCK0018

Please let us purchase the pack separately, we don't have money to purchase a phisical game to earn the plush and buy the same game digitally

Thanks

- - - - - - - - - -

And please, try to find a way to download every piece of dlc that we own. I installed LBP Vita yesterday and I can't even download all the DLC that I own
2014-11-23 17:49:00

Author:
dddcm
Posts: 4


I don't see the Metal Gear Solid mini pack even in the Store. I know it said DLC that is unavailable, but what about unlisted? Some of those stickers are a huge part of my costume and I cannot transfer it to LBP4 as it says I don't own it.

I guess I could remake those few stickers, but well... I've been good Santa. Really really good.



http://i5.lbp.me/img/al/185279a93da136a68a5a87e3b68597c882afa222.png
Let him live again!!
2014-11-23 18:43:00

Author:
jwwphotos
Posts: 11383


[Edit]: I was able to browse the store via web browser and found the spacesuit so I guess it wasn't that hard. I also found the MGS costume pack (not the level pack: that one specifically isn't available yet) which I hadn't been able to find in the console store so I was able to get that downloaded at least.

Now it's back to collecting prize bubbles and acing story levels... in matching spacesuits!

Oh thanks I forgot about the MGS costume pack, I will have to go get those back!
2014-11-23 22:33:00

Author:
GLiTcH2
Posts: 110


Oh thanks I forgot about the MGS costume pack, I will have to go get those back!

..and remember the mini game pack had all those cool stickers. That was what I am most wanting to see again.
2014-11-24 00:00:00

Author:
jwwphotos
Posts: 11383


Another thing is, the dlc I got from LBP game of the year edition is not available, and lot of the packs I got I am unable to get.2014-11-24 00:26:00

Author:
Darthvadre11
Posts: 134


Aside from the Heavenly Sword minipack that i'm sure many have mentioned I do not see any comments about the God of War dlc. And it's funny how the kratos costume is shown in the trailers, and it's not even found on the store as a PS4/PS3 content.


DLC Name
LittleBigPlanet God of War Kratos Costume, LBP God of War Level Pack, LBP God of War Medusa Costume, LBP God of War Minotaur Costume
Your PSN Name
taehyunnie
Nature of the Issue (E.g. Not Visibile On Store. Requires a Second Purchase.)
Not visible on store and requires a second purchase, I got this back when LBP1 released. The name on the purchase transaction is even changed to LBP Karting God of War costumes. The costumes itself shows up in LBP1 and 2. First of all the transaction purchase name is different than the store item name, so my purchase it's called "level pack" on the store it's called "minipack" and asking me to make the purchase again for LBP1 on PS3. Next is the listed items do not even show up as PS4 products.
Your Nationality.
Canada
The Console you are using. (PS3, PS4 or Both)
I own LBP1 and 2, but playing LBP3 on PS4.
2014-11-24 03:33:00

Author:
Hartia
Posts: 5


Man, I sure am missing my DLC and LBP2 stuff in create mode.

Hope they get a patch out soon.
2014-11-24 12:12:00

Author:
Ryuhza
Posts: 355


For anyone that wants the space suit costume pack for all characters I found out how to get it on PS4, Simply go to https://store.sonyentertainmentnetwork.com/#!/en-us/games/addons/littlebigplanet-3-astronaut-costume/cid=UP9000-CUSA00473_00-LBPDLCORIGCO0001

Sign in with your PSN account and click add to the cart button then proceed to checkout (it's free), Once you do all that simply boot up the game and all characters will have the space suits! I thought at first it would only be the original space suit as that is what the picture shows but I realized all my characters had them.
Thank you.

- - - - - - - - - -


How did you find that link? I tried searching the store but it didn't work. Will whatever you did to find it work on other items? For example, the gravity rush pack is available for purchase in-game but doesn't allow you to actually download. The individual characters are available in the ps4 store but not the pack. Searching the psn website does the same. Is it possible to find the same way as the spacesuit?

[Edit]: I was able to browse the store via web browser and found the spacesuit so I guess it wasn't that hard. I also found the MGS costume pack (not the level pack: that one specifically isn't available yet) which I hadn't been able to find in the console store so I was able to get that downloaded at least.

Now it's back to collecting prize bubbles and acing story levels... in matching spacesuits!

I found the MGS Costumes pack, but it says I need to buy it when I own it.
2014-11-24 15:48:00

Author:
Biv
Posts: 734


I started work on a level in LBP2, using Toy Story, Cross-Controller and Muppets materials, stickers and decorations that I was planning to transfer to LBP3 by copying and all that, what will happen to the level if the DLC is still bugged by the time I get the game on Friday? I'm hoping I won't lose all the fancy level design I did.2014-11-24 21:00:00

Author:
The11thWheatley
Posts: 230


I started work on a level in LBP2, using Toy Story, Cross-Controller and Muppets materials, stickers and decorations that I was planning to transfer to LBP3 by copying and all that, what will happen to the level if the DLC is still bugged by the time I get the game on Friday? I'm hoping I won't lose all the fancy level design I did.You'll have to wait until those packs are available to continue working on the level in LBP3.2014-11-24 21:30:00

Author:
bagheadinc
Posts: 172


Man, I sure am missing my DLC and LBP2 stuff in create mode.

Yeah, I keep checking the webstore everyday and every hour for my missing Monkey King costume =/


Hope they get a patch out soon.
Not just a patch, but they have to upload things to the store.
2014-11-25 01:14:00

Author:
Raku
Posts: 292


Yeah, I keep checking the webstore everyday and every hour for my missing Monkey King costume =/


Not just a patch, but they have to upload things to the store.
I was able to get the monkey king costume by going here:
https://store.sonyentertainmentnetwork.com/#!/en-us/littlebigplanet-monkey-king-costume/cid=UP9000-BCUS98148_00-PLITTLEBIG000062?emcid=ps-se-717&utm_medium=Paid_Search_{ps}&utm_campaign=Playstation&utm_source=Google&utm_term=ps-se-717&utm_content=Brand

At least I think that worked...
2014-11-25 01:27:00

Author:
Biv
Posts: 734


I was able to get the monkey king costume by going here:

At least I think that worked...
I'm on PS4 though.
2014-11-25 03:12:00

Author:
Raku
Posts: 292


I'm on PS4 though.

So am I. I thought that would work, it didn't.

- - - - - - - - - -

No matter how far I get in the DLC levels, or how much I collect, they still list at 0% complete.
2014-11-25 15:03:00

Author:
Biv
Posts: 734


Hmmm pretty sure PSN has update and see no changes... So far at least ~2014-11-26 00:06:00

Author:
ZamaMan85
Posts: 23


Any updates on this? The store was updated today and I still do not see the spacesuit, I tried the trick in this thread and it says I am ineligible to download it.

EDIT: I forgot to say that I am playing on PS4. I am also missing the usual things. Metal Gear (levels and costumes), Final Fantasy 7, POTC (levels and costumes), toy story levels.
2014-11-26 00:08:00

Author:
Captain Rule
Posts: 360


Oh yeah btw I got the space suit via website it download it and all but when in game it does not show up? Any idea how to fix that?

Edit: I fixed the problem by delete everything lbp3 on the ps4 hardware
2014-11-26 00:23:00

Author:
ZamaMan85
Posts: 23


Locked.

Latest Update:
https://lbpcentral.lbp-hub.com/index.php?t=93167-LittleBigPlanet-3-US-DLC-Issues-Update-%2826-November-2014%29
2014-11-26 14:35:00

Author:
StevenI
Community Manager
Posts: 420


LBPCentral Archive Statistics
Posts: 1077139    Threads: 69970    Members: 9661    Archive-Date: 2019-01-19

Datenschutz
Aus dem Archiv wurden alle persönlichen Daten wie Name, Anschrift, Email etc. - aber auch sämtliche Inhalte wie z.B. persönliche Nachrichten - entfernt.
Die Nutzung dieser Webseite erfolgt ohne Speicherung personenbezogener Daten. Es werden keinerlei Cookies, Logs, 3rd-Party-Plugins etc. verwendet.