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[Sony Fixed issue!] WOW, What a way to screw your customers LBPV

Archive: 7 posts


Went to go work on my level some more and now I can't edit it because it says I need to buy the Marvel level kit but I already paid for it from the PS Store.

So I go to Community planet to see what happened and now I have a message that I need some kind of monthly payment to access things I have already paid for. REALLY, you're going to double charge me AFTER the transaction has been completed. WOW, I have lost much respect for a company that just financially rapes it players. With all the money they make with DLC there is no reason to charge a separate fee just to use it.

They didn't even have the courtesy to warn me that this might even happen. Going to talk to Sony support and get a refund since I don't even have the item I paid for so, in my opinion, I have been robbed. It's like buying a car and having it completely paid off. With no debt or liens at all attached to it, the dealer you purchased it from comes and takes the car from you years later, but tells you, you own the car but they now own all the keys. So now to use the keys you have to pay the dealer a monthly fee.

Would you, put up with that? I didn't think so. So why should this be any different?


My next question: Does anyone want to buy a used 1st edition LBPV game. I have the box and All the paper work and instructions that came with it. The box is in near pristine condition. And yes I'm serious about it. As much as I love this game. Being on a fixed income, this is an expense, even at $10, I can not afford. I thank all of you who have helped me with all my questions about level building and logic. But my time is done as I can neither edit and publish my levels, nor enjoy the community and all the great levels I have found since LBPV was first released. I will just watch all of your levels being played on youtube now.
2014-07-03 12:49:00

Author:
Kender42
Posts: 38


We have no recurring fees to access your purchased content for LittleBigPlanet PS Vita.

Once you have purchased the content, it's yours to keep and you can use it as often as you like!

If for any reason you had to delete your content, you can just head to your Downloads List on the PlayStation Store to re-download any content that you have previously purchased, free of charge.

Give that a try and if that doesn't work, could you post here telling me what the message says that pops up when you're trying to access your content and we can try to figure out what's causing the problem.

Thanks!
2014-07-03 15:48:00

Author:
StevenI
Community Manager
Posts: 420


Pics or it didn't happen.2014-07-03 19:37:00

Author:
Schark94
Posts: 3378


Lesson to be learned. Never assume the worst from Sony. They have folks like our good friend Steven to try their best to make it right.2014-07-03 22:11:00

Author:
jwwphotos
Posts: 11383


I will remember that, jwwphotos. I am truly sorry for jumping the gun in my rant. However the great service over at ps vita support (and I do mean that sincerely ) checked on it for me and somehow my vita had become unauthorized to everything. So they fixed the issue for me and now I'm back in the game.

I do sincerely apologize to everyone I bashed in my rant. I admit I'm human and get caught in the heat of the moment.
2014-07-04 03:50:00

Author:
Kender42
Posts: 38


I do sincerely apologize to everyone I bashed in my rant. I admit I'm human and get caught in the heat of the moment.

Not a problem, glad to hear that everything is sorted now.
2014-07-04 05:52:00

Author:
StevenI
Community Manager
Posts: 420


I will remember that, jwwphotos. I am truly sorry for jumping the gun in my rant. However the great service over at ps vita support (and I do mean that sincerely ) checked on it for me and somehow my vita had become unauthorized to everything. So they fixed the issue for me and now I'm back in the game.

I do sincerely apologize to everyone I bashed in my rant. I admit I'm human and get caught in the heat of the moment.

Awesome to hear! I might edit your title just a bit so that everyone knows the silver lining.
2014-07-04 12:21:00

Author:
jwwphotos
Posts: 11383


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