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[EVEN MORE NEW DETAILS]Tearaway costumes not showing up in LBP2! Almost fixed!!!!

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Has any other Some gamers may noticed the following problem:

I recently made a purchase for the digital download version of Tearaway for PlayStation Vita, and it was suppose to come with additional goodies including the Iota and Atoi costumes for the LBP series (http://www.littlebigplanet.com/downloadable_content_items/1308). Now I got the costumes downloaded for LBP Vita and LBP Karting, but the cross-buy doesn't show in LBP2 nor as an item to download in my download list on the PlayStation store.

I already submitted a help request directly to PSN support, but still waiting on the answer. However has anyone else seen the same thing? That way I will feel better knowing it is just not me.

EDIT: Well I did directly contact the PlayStation Technical Support team via phone and they cannot find an explination. I will note the Tearaway Competition Sticker Pack for PlayStation 3 is included with the Tearaway Digital Download (but not the Vita one.. lol). So I think that is what when wrong, somebody bundled up wrong... sort of like getting getting the wrong toy at Christmas from your grandma. Lol. Furthermore I cannot even view the Tearaway Costume for LBP 2 digital download in the PS store add on list for LittleBigPlanet 2 so it seems like the item was never made available. Weird.

NEW EDIT: StevenI is already working on the problem! Horray. So far the actual PS store entry for the digital version of Tearaway has been updated, however this does not yet fix the problems with those made the purchase already as it deauthorized such users (including yours truly) to that item. Meaning in order to get the missing item, one at this point needs to fork over another $36. However I think things will be fixed overall for those who already purchased it soon. In the mean time anyone still considering getting Tearaway and all of the cool goodies should make the purchase right now before the promotion ends!

AND ANOTHER NEW EDIT:

IMPORTANT UPDATE! StevenI wants to make sure none of the retail pre-orderers who got a code did receive the correct goods (which I believe they did). So if you got a download voucher code on a receipt from your RETAIL purchase of Tearaway and did not receive everything listed below, please sign into your PSN and respond on this topic on the official LBP boards.

http://www.community.eu.playstation.com/t5/LittleBigPlanet-General/Tearaway-costumes-not-showing-up-in-LBP2-Anyone-else-seeing-same/td-p/20232547

Both the retail pre-order and the one week release digital bonus was to include the following downloads from the PlayStation Store:


Atoi and Iota avatars for your PSN
Tearaway Music Soundtrack for PS Vita
Tearaway Music Soundtrack for PS3
Tearaway Alternate Skin + Papercraft Template for PS Vita
Tearaway Minipack for LittleBigPlanet PS Vita for PS Vita
Tearaway Minipack for LittleBigPlanet Karting for PS3
Tearaway Minipack for LittleBigPlanet 2 for PS3 - This is the item that is missing to digital copy owners so far


Digital owners confirming those in the US/Canada regions have stated they have instead received the PS3 version of Tearaway Competition Pack which was released last September for all LBP2 and LBP Vita players.

Also please note, the digital bundle offer has now EXPIRED! If you purchased yesterday, today or later then you are out of luck to getting any of these items. I should also note retail pre-order codes are based on the participation of each retailer so if you did not get a code at all, then there is nothing I expect Sony or Mm can do about that.

Again if you pre-ordered and purchased the retail copy and got a code which received all of these items, let StevenI know you are good to go, if you got anything wrong let him know too!

Please note the Tearaway PS Vita Home Screen Image which is also listed in the description is NOT directly downloaded from the PlayStation Store but through the internet here (http://e1.dl.playstation.net/e1/campaignsite/tearaway/tearaway-wallpaper.jpg). So I did not include it in the list of things to look out for.
2013-11-29 18:57:00

Author:
WyomingMyst
Posts: 101


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