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#1

A big problem with my PSN account

Archive: 16 posts


That's right, I have a problem with my PSN account, the problem is that I can't register any voucher code!
I try redeem them on PSP, in PSVita and PC and... Nothing! I get an error that says the code is incorrect, but it is not!
Two weeks ago I won a contest in the LittleBigPlanet Spanish forums, and I can't redeem my prize! :|
What I can do? I need help!
2013-05-16 19:58:00

Author:
Pulparindo15
Posts: 334


Call Sony. ...possibly you have the wrong region for the code to work? I dunno, but call Sony. We can't fix that for you.


I moved to Help as you ask for help in the General Chat forum.
2013-05-16 20:53:00

Author:
jwwphotos
Posts: 11383


The only thing we can do is tell you to make sure that you typed it in right. I hope you get this resolved...2013-05-16 21:37:00

Author:
Undarivik
Posts: 442


Thanks, I send an email to the tech support of Playstation. I hope they can help me! 2013-05-16 23:11:00

Author:
Pulparindo15
Posts: 334


Make sure the account you are using is the master account. I have the exact problem with redeming codes, since my acc is a sub acc it wont let me redeem codes! Plus i dont know the password to my master acc!!! I get around it by downloading things on my dads account. Since its on the same ps3 i get the dlc too.2013-05-17 01:13:00

Author:
dolphins-r-lame
Posts: 281


Yep, that isn't the problem, I'm using the master account.2013-05-17 01:32:00

Author:
Pulparindo15
Posts: 334


Thats so odd perhaps the code is from a different country than your from?2013-05-17 01:52:00

Author:
dolphins-r-lame
Posts: 281


Nope, all codes that I have tried to redeem are from my region 2013-05-17 02:21:00

Author:
Pulparindo15
Posts: 334


That reminds me, I have the same problem with an online pass for Resistance: Burning Skies.
It's valid until 2015 and I bought it new, in a store but I won't let me redeem it. :c
2013-05-17 16:37:00

Author:
nysudyrgh
Posts: 5482


Well, the support just told me that the code sent to me can only be redeemed in the United States and Canada
No prize = No = Sad Pulp
*press down button 3 times*
Aww man :/
2013-05-18 00:58:00

Author:
Pulparindo15
Posts: 334


Ive received a code that was expired before, too bad I always wanted the bug blaster costume good luck


Well, the support just told me that the code sent to me can only be redeemed in the United States and Canada
No prize = No = Sad Pulp
*press down button 3 times*
Aww man :/

Create a NA account and use code, do not delete account. Your master account can use all dlc bought on sub accounts, a hassle but a hassle maybe worth it
2013-05-18 01:17:00

Author:
L-I-M-I
Posts: 611


But if I make another account... No Pulparindo15 anymore
and I would have to start everything from the beginning...
2013-05-18 01:34:00

Author:
Pulparindo15
Posts: 334


Give me the code then! 8^)

& making a US account for US DLC wouldn't matter you would still need a US version of LBP2 to use the DLC.
2013-05-18 06:42:00

Author:
lve_msg
Posts: 408


What? The Juego de Coronas -contest crew won't give you a code that works in your area (Mexico)?2013-05-18 15:37:00

Author:
Kapum
Posts: 103


What? The Juego de Coronas -contest crew won't give you a code that works in your area (Mexico)?

That's right
Pfff
2013-05-18 19:01:00

Author:
Pulparindo15
Posts: 334


Well, based on what you said, it sounds like the code is either from Spain or Mexico. So unless you are in one of those regions, the code will not work.

EDIT: I'm sorry I missed your post stating that your in the proper region. I don't know why this could be happening, it would be best to contact Sony support on this one.
2013-05-28 01:48:00

Author:
qwerty123456
Posts: 309


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