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#1

Toy Story DLC Disappearing

Archive: 5 posts


Hey everyone. I just found out 2 minutes ago that my Toy Story DLC (which I remember purchasing AND playing) all of a sudden disappeared. Every time I try and use something with the DLC, it says I don't own the pack. I checked the "More Stories" section, and it's not there. I checked the Store, and it says I haven't purchased the DLC. Does anyone know what happened?! Is there a way to fix this? I know for a fact I rightfully purchased this DLC and I'm very upset that I don't have it anymore. Thanks.

EDIT: Nevermind. Figured out why it's gone. My brother purchased it on his account, and he just deleted his account this morning because he got a new one. The DLC went with it. So we lost all of his money, the DLC too. Sorry.
2012-04-14 22:20:00

Author:
Wolffy123
Posts: 406


That doesn't sound good.

When you say he deleted his account, are you referring to his account on your PS3 and not his PSN? If so, then I think the simple fix would be to create a new account on your system and activate it with his old PSN ID containing the Toy Story DLC. You may need to re-download the DLC, but everything should work from there.

Hope I helped. Good luck!
2012-04-15 03:33:00

Author:
galacemiguel
Posts: 179


^ This.

My brother did the same thing a while back. He deleted the profile, not the PSN account in its entirety so we were able to save all the DLC and everything. Creating a new user and signing back in with his old email/password should fix the issue. You will have to re-download all the DLC though.

2012-04-15 06:22:00

Author:
Ninja_Gnome23
Posts: 198


^ This.

My brother did the same thing a while back. He deleted the profile, not the PSN account in its entirety so we were able to save all the DLC and everything. Creating a new user and signing back in with his old email/password should fix the issue. You will have to re-download all the DLC though.


Oh, this would've been nice to know a few days ago XD .. I spent 6 dollars of my own money to get the DLC back yesterday.
2012-04-15 22:36:00

Author:
Wolffy123
Posts: 406


Should have checked here before buying it again. Galacemiguel and myself posted only a few hours after your initial post...

Sorry to hear that though. Well, at least now you know...for future reference I guess. And on the bright side, at least you don't have to worry about losing it again since you're the one in control of it now.
2012-04-16 05:04:00

Author:
Ninja_Gnome23
Posts: 198


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