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Some guy got Banned from PSN because of Little Big Planet

Archive: 27 posts


Someone been Banned from PSN because of Little Big Planet for a week first time iv seen anything like this have Sony started banning


We are contacting you regarding your PLAYSTATION?Network account and your
recent online activity.

On 13/09/2011, we noted that your online activity in Little Big Planet was
in serious breach of the PLAYSTATION?Network Terms & Conditions for the
following reason(s): Hate speech .

As a result of this unacceptable behaviour, your PLAYSTATION?Network
account has been suspended for 7 days.

This temporary ban will be lifted on 21/9/2011. Please be aware that any
further breaches of the service Terms & Conditions may result in a longer
or even permanent suspension of your account.

We ask that you use this time to reassess your online behaviour so that you
are more considerate to other PLAYSTATION?Network users when you join us
again online. We hope you can appreciate our obligation to the community as
a whole and to the rights of other users not to be subjected to disruptive
or offensive behaviour.


Yours Sincerely,
The Community Team
Sony Computer Entertainment Europe
http://eu.playstation.com
2011-09-14 18:44:00

Author:
jump_button
Posts: 1014


Well, if they break the PSN rules while playing any game, then they should probably be banned. Hopefully, MM will help them crack down on trollls and cheaters.2011-09-14 18:55:00

Author:
CYMBOL
Posts: 1230


Huzzah! May all the trolls be beaten.
xD
It's bad what those people doing and they probably should deserve but watch out what you are saying.
2011-09-14 20:40:00

Author:
Seveni_7
Posts: 109


Someone I know received what's basically the same e-mail in Portuguese. He was suspended for 7 days due to the same thing, hate speech. It said he did it during 1 September but he wasn't even logged in in LBP for like a week! And he told me he didn't comment anywhere.

Is Sony just banning reported people without checking if they did really break the rules?
2011-09-14 21:32:00

Author:
SnipySev
Posts: 2452


This should've happened from the start.

I mean, look at the reason they're banned: "hate speech". There's no way we want people like that in LBP.
2011-09-14 22:49:00

Author:
alexbull_uk
Posts: 1287


This should've happened from the start.

I mean, look at the reason they're banned: "hate speech". There's no way we want people like that in LBP.

But do you know they really got banned for these reasons? you can't say they deserve it
when sometimes they don't. I've seen lots of trolls report people for the LOLz
and as Sony never checks nothing right they ban people without thinking about it.
I've seen this happen to a fair good handful of people I think over time. you can never say
someone deserves something bad to happen to them unless you know the full story for sure. *mew
2011-09-14 23:06:00

Author:
Lord-Dreamerz
Posts: 4261


This should've happened from the start.

I mean, look at the reason they're banned: "hate speech". There's no way we want people like that in LBP.

I agree, but what is interesting is according to a tweet by Spaff this person hadn't been logged on in months. Unless of course I misunderstood.

Why I mention it is Antikris had a similar experience, but was banned for a month and still as yet has any idea what kind of hate speak he has ever done. So while I agree that foul mouth trolls need to be dealt with, I am concerned that creators may be getting silenced from messages on their levels or profiles that they never made themselves.

In other words, I hope if you Good Grief a message, the moderators are smart enough to engage the one that created the nasty message, not the creator.

Edit.. too many edits to count!! lol I think I have it squared away now!!
2011-09-14 23:11:00

Author:
jwwphotos
Posts: 11383


Sometimes I wonder if mm should give us the ability to lock down who can comment on our profiles ingame because some people are using them as if they're an internet forum and just saying whatever they please (even when it doesn't have anything to do with the person who's playing the unfortunate host to these comments).

A friend of mine told me once that he reported a nasty comment someone left on my profile via the lbp.me site. But he didn't click through to the commenter's actual page so he was in fact submitting my profile to Sony, not the person making the comment...I don't know about you guys, but that didn't sit too well with me because it sounds as if the reporting process could open up the possibility of a mistaken ban if the person reading these reports isn't paying attention to who said what.
2011-09-14 23:36:00

Author:
Chazprime
Posts: 587


If they're gonna ban you for "Hate speech" they should show you some proof that you actually wrote a hate speech (Like actually copying and pasting the hate speech), so it doesn't look like a mod is just going around banning people he doesn't like with a believable reason.2011-09-15 01:41:00

Author:
Chdonga
Posts: 388


Only a week, eh? I got a suspension of a month for reasons never explained. Suffice to say I am more careful now around strangers and if a looming permanent ban is indeed outside of my own control then so be it. Selling all stuff Sony on eBay is only two clicks away.2011-09-15 09:25:00

Author:
Antikris
Posts: 1340


I got a 2 week ban out of nowhere ages ago, apparently for offensive online behaviour - the only thing I'd done that could be possibly classified as that was was download a Jennifer Aniston rom-com from the PSN.2011-09-15 11:29:00

Author:
julesyjules
Posts: 1156


I got a 2 week ban out of nowhere ages ago, apparently for offensive online behaviour - the only thing I'd done that could be possibly classified as that was was download a Jennifer Aniston rom-com from the PSN.

I just reported you again for that.

What I find interesting is that people that are clearly decent creators and are mature are being caught in this sort of stuff. This has the potential of becoming a bigger issue if it truly is an exploit. I know it's not up to Mm as to who gets banned but the grief report is their tool. I hope that people with decent relationships with the community managers of Mm have asked about this, if not it should be considered.
2011-09-15 13:02:00

Author:
Mr_Fusion
Posts: 1799


Im sorry to hear that jump ut look at the bright side now you can complete levels that you were working on without any intruptions2011-09-15 14:27:00

Author:
WESFUN
Posts: 1336


Im sorry to hear that jump ut look at the bright side now you can complete levels that you were working on without any intruptions

Jump was not banned. reread his post.
2011-09-15 14:32:00

Author:
Lord-Dreamerz
Posts: 4261


sorry about that but I thought it was an email message to jump it does look that way ohh well who ever was banned I hope the best for them and there gaming days2011-09-15 14:34:00

Author:
WESFUN
Posts: 1336


Question is: Is Sony banning people who they know deserve it? Or are they just skipping through the reports banning the reported people without even verifying if they're really at fault?2011-09-15 16:10:00

Author:
SnipySev
Posts: 2452


I got a 2 week ban out of nowhere ages ago, apparently for offensive online behaviour - the only thing I'd done that could be possibly classified as that was was download a Jennifer Aniston rom-com from the PSN.

Sorry, you deserved to be reported for that - she's so 1990's. In fact, it it is clear you haven't learned your lesson. *Now where is that good grief button?*

2011-09-15 16:28:00

Author:
CYMBOL
Posts: 1230


This has the potential of becoming a bigger issue if it truly is an exploit. I know it's not up to Mm as to who gets banned but the grief report is their tool. I hope that people with decent relationships with the community managers of Mm have asked about this, if not it should be considered.

Spaff responded to my outcry (post is still up there in Help forum) with the offer to ask around, but he made it clear to me there is little that he can do substantially. It's Sony and their network. They have their policies and their reasons.
2011-09-15 16:59:00

Author:
Antikris
Posts: 1340


Spaff responded to my outcry (post is still up there in Help forum) with the offer to ask around, but he made it clear to me there is little that he can do substantially. It's Sony and their network. They have their policies and their reasons.

Reasons they don't care to explain. My friend I talked about a few posts ago sent multiple e-mails to Sony explaining how he didn't even log into LBP2 for a week or two and asking where exactly did he use hate speech, what proof there was about him breaking the rules. He got no reply from them. And now I find out they recently altered the PSN's terms and conditions so that no one has the right of bringing conflicts with Sony regarding the PSN to court. I don't like this at all. So something like the PSN crisis of April could happen again, people's data could be stolen, e-mails could be hacked, credit cards could be used illegally and you couldn't sue Sony because of it. You'd be forced to deal with them individually, and we all know how it goes when someone wants to set the record straight with a multi-billion company personally with the consumers' rights out of their way. People are ignored.

Lately Sony has been doing more and more stuff I don't like one bit. Not warning us immediately about the PSN hack, online pass for their multiplayer games (if you buy them used, you have to pay an extra fee to Sony to play them online), thinking about ways to convert PSP games to the Vita customers would have to pay to use, the possibility of people being banned for no good reason because they don't do their job properly, now this. I don't like it, I just don't like were this is going. They don't care about us, only about our money. They're starting to own the rights that should belong to us one by one, and we just accept it.
2011-09-15 17:15:00

Author:
SnipySev
Posts: 2452


Oh you can go to court alright. Companies may like you to believe that you signed away your consumer rights, but believing doesn't make it so.2011-09-15 17:50:00

Author:
Antikris
Posts: 1340


If they're gonna ban you for "Hate speech" they should show you some proof that you actually wrote a hate speech (Like actually copying and pasting the hate speech), so it doesn't look like a mod is just going around banning people he doesn't like with a believable reason.

Who's to say this wasn't done over the mic? there's no evidence to go over then.

My hunch would be that voice chat violations is what these reports are about. Then you are in a situation where it is their word against yours. Of course the accused, guilty or not, will always claim innocence. The problem is that the innocent have no way to prove anything, and are hit immediately with the presumption of guilt.

I've seen it happen many times where a troll comes in provoking you over and over, then the moment you say anything back they report you. since there is no physical evidence, or notification or appeals process, you have no way of fighting the charge.

I'm sure the folks on the other side of the reports try to do their best but with several million people playing, they can't spend too much time on each one.
2011-09-15 20:15:00

Author:
tdarb
Posts: 689


Who's to say this wasn't done over the mic? there's no evidence to go over then.

My hunch would be that voice chat violations is what these reports are about. Then you are in a situation where it is their word against yours. Of course the accused, guilty or not, will always claim innocence. The problem is that the innocent have no way to prove anything, and are hit immediately with the presumption of guilt.

I've seen it happen many times where a troll comes in provoking you over and over, then the moment you say anything back they report you. since there is no physical evidence, or notification or appeals process, you have no way of fighting the charge.

I'm sure the folks on the other side of the reports try to do their best but with several million people playing, they can't spend too much time on each one.

If then, isn't it preferable to let it slip than punishing innocent people that could have been reported by trolls?
It usually is "innocent until proven otherwise", not "guilty until proven otherwise"!
2011-09-15 20:44:00

Author:
SnipySev
Posts: 2452


My point is that the ban mail MUST arrive with the proof of the violation.
Hate speech doesn't mean anything and it's arbitrary.
2011-09-16 07:58:00

Author:
OmegaSlayer
Posts: 5112


My point is that the ban mail MUST arrive with the proof of the violation.
Hate speech doesn't mean anything and it's arbitrary.

That' a fair point, but consider this. I'm gonna play devil's advocate for a moment. What happens when someone turns on their mic and starts screaming obscenities and N word this N word that, making derogatory accusations about your sexuality, and just being a real jerk?

I'm an adult and I can handle that, but If I wanted to be exposed to it I would be playing one of the many FPS with horribly behaved brats shouting at me instead of LBP. I certainly don't want my 6 year old nephew exposed to it. There's no way that they can send proof of that with the current reporting system. There is no proof. Should people like that just be allowed to run around doing as they please?

I get that there needs to be a balance, and I agree. It's just a hard one to find in cases where it's one person's word against another's.
2011-09-16 09:20:00

Author:
tdarb
Posts: 689


That' a fair point, but consider this. I'm gonna play devil's advocate for a moment. What happens when someone turns on their mic and starts screaming obscenities and N word this N word that, making derogatory accusations about your sexuality, and just being a real jerk?

I'm an adult and I can handle that, but If I wanted to be exposed to it I would be playing one of the many FPS with horribly behaved brats shouting at me instead of LBP. I certainly don't want my 6 year old nephew exposed to it. There's no way that they can send proof of that with the current reporting system. There is no proof. Should people like that just be allowed to run around doing as they please?

I get that there needs to be a balance, and I agree. It's just a hard one to find in cases where it's one person's word against another's.

Thing is, your nephew will still be exposed to it. The person at fault has long committed the obscene speech before being suspended. And nothing stops any player from sticking obscene custom stickers all over the place or creating obscene shapes in Create. This is online content, mate. LBP can be a kids' game, but no online mode has ever been kid-friendly, even in LBP. Just like the internet: your kid can search for educational sites, but you know it's inevitable that he'll eventually find a site wherein people act like jerks. Ever heard of Penny Arcade's "Greater f-wad theory"? Normal person + audience + anonymity = total f-wad. You're going to find people acting like idiots in every online game may it be Halo or LBP and they just don't care if it's you or your 6 year old nephew playing on the other side of teh interwebs. If you want to "protect" him completely, just make him play Story Mode or Create/Community levels with the option of automatically preventing anyone from joining checked.

Now imagine this hypothesis: you, like many other innocent LBP players, are being constantly harassed by a group of trolls. They just won't leave you alone. So you do what every wise person does against trolls: ignore them. And it seems to work; int time they leave you be. Or so it seems. Then comes the day you wake up, have a nice breakfast and turn on the PS3 to go check some levels out. But you can't log in to the PSN! Confused, you go check your e-mail. And you see this message in your inbox:



"We are contacting you regarding your PLAYSTATION?Network account and your
recent online activity.

On , we noted that your online activity in Little Big Planet was
in serious breach of the PLAYSTATION?Network Terms & Conditions for the
following reason(s): Hate speech .

As a result of this unacceptable behaviour, your PLAYSTATION?Network
account has been suspended for 7 days.

This temporary ban will be lifted on 21/9/2011. Please be aware that any
further breaches of the service Terms & Conditions may result in a longer
or even permanent suspension of your account.

We ask that you use this time to reassess your online behaviour so that you
are more considerate to other PLAYSTATION?Network users when you join us
again online. We hope you can appreciate our obligation to the community as
a whole and to the rights of other users not to be subjected to disruptive
or offensive behaviour.


Yours Sincerely,
Team Retard
Sony Computer Entertainment Europe"

Wouldn't this revolt you? Wouldn't you like Sony to tell you exactly where you broke the rules and what proof was reported and analyzed by them? Wouldn't you like them to at least have the decency of paying any mind to your complaints regarding this matter? Imagine if the trolls continued reporting you for no reason and got you banned for good. Would you still support a "guilty until proven otherwise" treatment of the reported consumer?
2011-09-16 14:49:00

Author:
SnipySev
Posts: 2452


I'm worried now (not really - I'm polite and friendly in person);

What do they mean by "Hate Speech";

Most of what I say is talking about stuff that I hate, so that could = Hate Speech

What if someone builds a really annoying level, with the specific purpose of annoying the player to the point of frustration - so you post a "hate" comment, berrating him for being so annoying - and then get banned because of it?!

Yey for hypotheticals!
2011-09-16 15:19:00

Author:
Macnme
Posts: 1970


Also, MM must give the player the chance to not be harrassed by people not in your friends list.
I don't want to be contacted by RandomUserX, nor been spammed by messages.
If I chose that I don't want people I don't know to join, they have to be disabled and prevented from inviting me.
If you play with your friends and add only people you hang together well, you're quite safe.
2011-09-16 15:25:00

Author:
OmegaSlayer
Posts: 5112


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