Site Stuff #1
New Moderation System
Archive: 52 posts
| Although we have a fairly relaxed set of rules, we still are a bit unhappy with the way our moderation system works. Much like LittleBigPlanet's system, we don't give any standardized warning before someone is banned other than giving an infraction (more on that below). We contact the member in question and discuss what they've done wrong, but there's no way to tell at any given point how close to a ban you are. Because of that, we're making our system much more transparent for you guys, so you know what's going on. It looks complicated, but it really isn't. There's just a lot of information to soak up. Infraction System Any time you break a rule, you will get a PM (called an "infraction") detailing why the infraction was given, which post the infraction was given for, how many points the infraction is worth, and when it expires. Each infraction has an associated point value and lifetime. The more severe the offense, the higher the value and the longer it takes to expire. You can view the infractions you've received (if they have not yet expired) by heading to your User CP (http://www.lbpcentral.com/forums/usercp.php). It will be in the center of the page, under the heading "Latest Infractions Received". Each infraction is based one of the Official Rules. If we add new rules, we'll add new infractions, but we'll keep you guys updated in both scenarios. These point values will accumulate depending on how frequently (if ever) you break the rules. Once you reach a predefined number of points, the system (read: not a human being) will automatically ban you for a predefined number of days. These points do expire, so don't think an infraction will stick with you forever. Too many infractions in a given time period, however, and you'll be automatically punished. Overall, this system will be much more standard and automated, so you can keep track of how close you are to a ban. We still reserve the right to ban without first serving an infraction, if the offense is considered severe enough. Infraction Breakdown Now that you understand how the system works, below is a breakdown of the possible infractions, the associated point value for each infraction, and the time it takes for said infraction to expire. For each of these infractions, our moderators have the option to mark it a "warning", which means you will not receive any points for it. This is usually used when we don't want an infraction to negatively affect the user in question. Advertisement / 2 points / 7 Days Spam/Constantly Off Topic / 2 points / 10 Days Double Posting / 2 points / 5 Days Multiple Accounts / 2 points / 14 days Piracy / 2 points / 10 Days Arguing with Staff / 3 points / 14 Days Bypassing Language Filter / 3 points / 10 Days Disrespect / 3 points / 10 Days Inappropriate Content / 4 points / 14 Days Note: These values are subject to change at any time and without warning. Automatic Punishments As previously mentioned, depending on the number of points you accumulate, you could face an automatic punishment. At first you will be "Silenced"(more on that below), after which you could end up being banned for a number of days (in severe cases, permanently). More points will mean a harsher punishment. 4 points: Silenced You will lose the ability to post anywhere on the forums until your infraction value drops below 4 points. This usually means waiting until your points expire. Keep in mind: If you manage to accumulate 6 or more points very quickly, you will be silenced and banned for the specified number of days. Your silencing will lift independently of the ban, so you may come back from a ban and discover you are still silenced. It all depends on the circumstances. 6 points: 5 day ban You will be banned for 5 days, after which you will be reallowed access. 8 points: 10 day ban You will be banned for 10 days, after which you will be reallowed access. 9 points: 2 week ban You will be banned for 2 weeks, after which you will be reallowed access. 10 points: 3 week ban You will be banned for 3 weeks, after which you will be reallowed access. 11 points and up: Permanent ban You will be banned permanently, and will not be reallowed access. Any attempt to evade a ban (such as making another account) will result in an IP ban. | 2008-12-15 01:51:00 Author: ConfusedCartman  Posts: 3729 |
| You posted this right after our discussion. Welp. Been nice knowing you.  | 2008-12-15 04:11:00 Author: Unknown User  |
| i got 1 point already huh weird??!! | 2008-12-15 04:56:00 Author: Thee-Flash  Posts: 3154 |
| Although around 80% of people nowadays have dynamic IPs, and the IP ban probably won't do much of a difference if someone does get in trouble that bad, it is nice to see some more rules on here, to keep the idiots out. | 2008-12-15 06:23:00 Author: IDTL  Posts: 11 |
| Although around 80% of people nowadays have dynamic IPs, and the IP ban probably won't do much of a difference if someone does get in trouble that bad, it is nice to see some more rules on here, to keep the idiots out. I really don't think this is more, it just looks that way because we laid it all out on the table. Before, you would have no idea how close you were (if at all) to a ban. Most people don't even have an infraction, so it's not really something most of you guys need to worry about.  | 2008-12-15 06:34:00 Author: ConfusedCartman Posts: 3729 |
| Meh, lbpc was better when only lbp and cc where in charge | 2008-12-15 06:56:00 Author: Thee-Flash Posts: 3154 |
| Disrespect / 3 points / 10 Days D: D: xD | 2008-12-15 07:06:00 Author: Stix489  Posts: 2080 |
| lol xD nah you get told off for the littlest things | 2008-12-15 07:50:00 Author: Thee-Flash Posts: 3154 |
| 4 points: Silenced You will lose the ability to post anywhere on the forums until your infraction value drops below 4 points. This usually means waiting until your points expire. Keep in mind: If you manage to accumulate 6 or more points very quickly, you will be silenced and banned for the specified number of days. Your silencing will lift independently of the ban, so you may come back from a ban and discover you are still silenced. It all depends on the circumstances. So if you are silenced, what's the point of getting unbanned? Or doesn't it stays? | 2008-12-15 12:59:00 Author: oldage  Posts: 2824 |
| Meh, lbpc was better when only lbp and cc where in charge I resent that. So if you are silenced, what's the point of getting unbanned? Or doesn't it stays? While Silenced, you may view the forums. Can't do that while Banned. | 2008-12-15 13:04:00 Author: aer0blue  Posts: 1603 |
| Much better. It's clear, precise, and easy to follow. And the site is better with moderators helping out the admins. More people means more efficiency. | 2008-12-15 13:14:00 Author: Unknown User |
| I resent that. While Silenced, you may view the forums. Can't do that while Banned. But if you signed out you could easily then... right? | 2008-12-15 13:22:00 Author: ryryryan  Posts: 3767 |
| But if you signed out you could easily then... right? Don't think so, it'll only show up the window saying "you are banned, you will be unbanned in..." AFAIk you can't log out, therefor you'll have to delete your cookies from this website. @ Aer0blue: ktnx | 2008-12-15 13:24:00 Author: oldage Posts: 2824 |
| Having some experience in being banned, I'll tell ya. You can't do anything whilst you're banned. You just get this message saying "You have been banned for [whatever reason]. And it will say when your ban will be lifted, if it will be. | 2008-12-15 13:47:00 Author: Unknown User |
| Do Aussie profanities count? BUGGER. Lets find out ;]. | 2008-12-15 14:18:00 Author: Unknown User |
| Sounds complicated. COOL! | 2008-12-15 16:37:00 Author: mongoose7  Posts: 473 |
No more joke infractions, Chris.  | 2008-12-15 19:47:00 Author: Unknown User |
| No more joke infractions, Chris. He does that to more people then just me? Well, it wasn't really a "joke", more like a demonstration, but... um... yeah... >_< | 2008-12-15 20:30:00 Author: RockSauron  Posts: 10882 |
| Are we allowed to double post for bumping purposes... when there's new news related to the topic? | 2008-12-15 21:15:00 Author: Grethiwha  Posts: 61 |
| hmm when i received a double post infraction 10-30-08 it was 0 points | 2008-12-15 21:25:00 Author: Snrm  Posts: 6419 |
| hmm when i received a double post infraction 10-30-08 it was 0 points That was a warning not an infraction; Yellow card = Warnings = 0 points in your list of infractions, Red card = Infraction = points value for that infraction in your list of infractions. Cheers QuozL | 2008-12-15 21:29:00 Author: QuozL  Posts: 921 |
| I guess my ranting worked? Or made things worse...:/ *cough* I mean better | 2008-12-15 21:49:00 Author: GuyWithNoEyes  Posts: 1100 |
| Where's trolling on the list? I'm the grumpy ol' troll who lives under the bridge! I'm the grumpy ol' troll who lives under the bridge! | 2008-12-15 23:25:00 Author: qrtda235566  Posts: 3664 |
| Are we allowed to double post for bumping purposes... when there's new news related to the topic? No, but you may delete your last post and post again. Only do this if the topic is still fairly new, though; after about two weeks, it makes sense to just post a new topic. | 2008-12-16 00:05:00 Author: ConfusedCartman Posts: 3729 |
| Meh, lbpc was better when only lbp and cc where in charge i agree... thats why i never come around anymore... too many people makes it hard to do anything fun without getting slammed... i hate to say it but it really turned me away after like 4 mods were made when Maltay left. | 2008-12-16 01:01:00 Author: 12454522412412 Posts: 779 |
| sounds like a nice system. | 2008-12-16 03:09:00 Author: Stuff431 Posts: 14 |
| Do Aussie profanities count? BUGGER. Lets find out ;]. At least one of the moderators is Australian. Be careful of Australian only references, as at least one of them will know. No, but you may delete your last post and post again. Only do this if the topic is still fairly new, though; after about two weeks, it makes sense to just post a new topic. Ah, so that's how it works. So we just copy the text elsewhere, like Word or Notepad, delete the old post, then post again on the same thread with whatever updates we have. Is that the right way to go about it? | 2008-12-16 03:46:00 Author: Elbee23  Posts: 1280 |
| Ah, so that's how it works. So we just copy the text elsewhere, like Word or Notepad, delete the old post, then post again on the same thread with whatever updates we have. Is that the right way to go about it? Yep, that's about right. We avoid double posts mainly for aesthetics; however, some users would abuse the privilege if we allowed it, so it's best to just keep it the way it is. The positives outweigh the negatives in this case. | 2008-12-16 04:10:00 Author: ConfusedCartman Posts: 3729 |
| You don't even need to paste the post elsewhere. Just copy, delete, re-post. | 2008-12-16 04:38:00 Author: Stix489 Posts: 2080 |
| This seems really over the top and complicated. I can't honestly say that I've seen this forum be particularly badly behaved in the time I've been using it, so is this really necessary? Regarding a ban, if you just used another browser that wouldn't have the cookie and as the forum is viewable by anybody, including guests, this kind of makes the difference between banning and silencing negligible. I don't know, obviously it's your forum so you can do whatever you like with it, but over-complicated rules like this just tend to lead to moderators abusing them in my experience (which is far too much, over the years!) Hopefully that won't happen here. | 2008-12-16 09:34:00 Author: moopf Posts: 14 |
| This seems really over the top and complicated. I can't honestly say that I've seen this forum be particularly badly behaved in the time I've been using it, so is this really necessary? Regarding a ban, if you just used another browser that wouldn't have the cookie and as the forum is viewable by anybody, including guests, this kind of makes the difference between banning and silencing negligible. I don't know, obviously it's your forum so you can do whatever you like with it, but over-complicated rules like this just tend to lead to moderators abusing them in my experience (which is far too much, over the years!) Hopefully that won't happen here. Honestly, I agree. I've used a fair few forums, and this one is easily the most strict. | 2008-12-16 12:04:00 Author: ryryryan Posts: 3767 |
| LBP and this site are rated E for everyone, that means it should be suitable for anyone from 7 and up, this is a requirement of Sony for any site that wants to be an official fan site, which LBPC is, hence the moderation policies in place. Honestly it's not that bad; If you can't carry on a civil conversation without swearing or following a few simple rules of netiquette then maybe the site isn't for you. Cheers QuozL | 2008-12-16 13:22:00 Author: QuozL Posts: 921 |
| I really don't see what the big deal is. If you don't double-post, swear, post rude things, etc., then you really shouldn't worry about the new (or old) system at all. In fact, try breaking any of our rules over at the GameSpot forums or the GameFAQs forums. See what the moderators will tell you. ...Yeah, I thought so. Really, we just want to keep it clean for everyone. Don't worry about the rules if you're a good member. NOTE: This post is aimed towards everyone in general, not anyone in specific. | 2008-12-16 13:28:00 Author: aer0blue Posts: 1603 |
| LBP and this site are rated E for everyone, that means it should be suitable for anyone from 7 and up, this is a requirement of Sony for any site that wants to be an official fan site, which LBPC is, hence the moderation policies in place. Honestly it's not that bad; If you can't carry on a civil conversation without swearing or following a few simple rules of netiquette then maybe the site isn't for you. Cheers QuozL Right, I'm with you on the E for everyone, absolutely, I just figure that for E for everyone, maybe that should also apply to being able to understand the moderation policy as well - do you think many 7 year olds would understand the first post on this thread? That's all I'm saying, not about whether I myself can follow some simple rules *shrug* When you tie down rules in such an obfusticated, complex manner, it's really asking for mods to start wielding their mighty keys of bannation where they're not called for. Moderation isn't easy, I know that, but micro-managing it on the level that's going to be done here is asking for trouble. | 2008-12-16 13:35:00 Author: moopf Posts: 14 |
| Mate to be honest we can't win, when it was simple people said it was too vague, now we have defined the infractions people say it is too complex. Users are given a warning first by PM which deducts no points and explains to them why they are receiving the warning and how they can avoid it in the future, the rules are also clearly posted in this thread and The Guide thread as well as the Posting Guidelines thread in the Showcase forum and aren't that hard to follow. It's pretty simple, read the rules, act like a normal human and treat people how you would like to be treated and you'll be fine. Cheers QuozL | 2008-12-16 13:43:00 Author: QuozL Posts: 921 |
I agree with the moderators. If you act civil, you have nothing to worry about. You don't have to speak so simply a child can understand it. In fact, parts of these forums get highly technical in terms of description, but that's not beceause we are trying to hide information but rather just because it's easier to talk about engineering concepts using engineering language.  If you are polite and don't go out of your way to be offensive, and then you should have no trouble with the moderation system as far as I read it. | 2008-12-16 13:59:00 Author: Elbee23 Posts: 1280 |
| Mate to be honest we can't win, when it was simple people said it was too vague, now we have defined the infractions people say it is too complex. Users are given a warning first by PM which deducts no points and explains to them why they are receiving the warning and how they can avoid it in the future, the rules are also clearly posted in this thread and The Guide thread as well as the Posting Guidelines thread in the Showcase forum and aren't that hard to follow. It's pretty simple, read the rules, act like a normal human and treat people how you would like to be treated and you'll be fine. Cheers QuozL Fair enough, but any moderation system is only as good as the mods. One of the rules is: Arguing with Staff / 3 points / 14 Days So, what is considered arguing? Is what I'm doing now considered arguing? If not for you, how about for other mods? That's the problem with the micro-management of moderation - the rules, although made more complex and on the surface look to be 'self-explanatory', are still left open to interpretation, with often harsher interpretations applied in my experience, and, like it or not, a lot of people who become moderators on community boards just love that feeling of power and have no problem in wielding it to get their daily fix. Part of any moderation policy should also explain what recourse methods are available for those subject to the application of a moderation rule in what they believe is a less than fair manner. The obligations should go both ways and that's what community forums should foster, rather than the one-way policy as outlined in the first post. | 2008-12-16 14:02:00 Author: moopf Posts: 14 |
| All I can say is if you have a problem with the new system take it up with the Admin team via PM either ConfusedCartman or LBP as they make the final decisions on implementing the new rules. I'm not going to go into this in any more depth with you, this thread isn't the place to do that, the new system is in place if you still have a problem with it then speak to an Admin. Cheers QuozL | 2008-12-16 14:06:00 Author: QuozL Posts: 921 |
| Fair enough, QuozL, I understand, although if discussion on the policy wasn't wanted on this thread, why was it left open? | 2008-12-16 14:10:00 Author: moopf Posts: 14 |
| I'm not sure you'd have to ask the original poster that question. | 2008-12-16 14:11:00 Author: QuozL Posts: 921 |
| i agree... thats why i never come around anymore... too many people makes it hard to do anything fun without getting slammed... i hate to say it but it really turned me away after like 4 mods were made when Maltay left. i agree with you guys! | 2008-12-16 14:33:00 Author: Sackboy Posts: 164 |
| Oh please, following the rules of these forums isn't exactly the hardest thing to do. If you consider not being able to spam or not being able to go way off-topic completely unacceptable, then the forums are better off without you, to be honest. | 2008-12-16 18:12:00 Author: Linque  Posts: 607 |
| I just checked and nothing popped up to tell me how many infractions I have. Does it only appear when you have infractions? | 2008-12-16 22:42:00 Author: DRT99 Posts: 431 |
| I just checked and nothing popped up to tell me how many infractions I have. Does it only appear when you have infractions? Most likely. And if you have no reason to have any infractions, well chances are you don't have any | 2008-12-16 23:37:00 Author: ryryryan Posts: 3767 |
| Let me start from the very beginning; maybe you guys might stop picking at every decision we make if I do so. I joined this forum July 7th of this year. I was lucky enough to be attending Comic-Con, so I took some video of and played LittleBigPlanet so I could do an in-depth writeup (https://lbpcentral.lbp-hub.com/index.php?t=t=281&highlight=Comic-Con) of my thoughts on the game. I posted it, got it up on Kotaku, and brought in a swarm of new visitors (we went from 10 active users to about 150 active users). Later on (about a week or two) I contacted Media Molecule and secured an interview (https://lbpcentral.lbp-hub.com/index.php?t=t=3228) with Mark Healey, co-founder of Media Molecule. That also went up on Kotaku, and enlarged our userbase. From there, we just expanded the site: added the LittleBigExperience system, fleshed out the forums, redid the design of the site, and even shed our Wordpress homepage for a forum-based homepage. Before LittleBigPlanet launched, we had a large but very friendly userbase (which we still do) who loved visiting the site for the community. That's always been our cornerstone: we build the site around you guys, to make sure you have the best possible experience here. Once LittleBigPlanet launched, it brought in tons of new members, many of whom are still around. However, this surge also brought in a very small number of hardheaded, stubborn users who made it their mission to challenge every decision we made. This is normal with a large site; there's always going to be members who vociferously disagree with a decision. However, we never ban because of criticism; we actually thrive on it. We still ban though: we ban an average of one to two users a month depending on circumstances; however, in November (right after LittleBigPlanet launched) we banned about 10 accounts, a couple of which were duplicate accounts (made to evade a ban). Because of that, we've had complaints that our moderation system was too vague, too unpredictable. Users had no idea how close they were to a ban, and some even seemed to develop a fear that one could be right around the corner. Our solution was simple: lay out our moderation system on the table. Standardize moderation. Overall, we wanted everything to be clear-cut and easy to understand. You guys asked for answers, and we provided. You do not have to understand every intricacy of our system in order to enjoy yourself here. Our rules are specific, but to sum them up: be a good person. Do the right thing. Treat others with respect. Listen to the staff. Do those things and you'll never find that you need to know this information; you'll glide along and become a fantastic member, one of the many we have. Just because there is a lot of information, doesn't mean you should assume we micromanage everything. This forum is much more free than most forums out there, especially since we abide by the ideal that it should be accessible to anyone who can play LittleBigPlanet. It's about the community; it always has been, and it always will be. So, what is considered arguing? Is what I'm doing now considered arguing? If not for you, how about for other mods? That's the problem with the micro-management of moderation - the rules, although made more complex and on the surface look to be 'self-explanatory', are still left open to interpretation, with often harsher interpretations applied in my experience, and, like it or not, a lot of people who become moderators on community boards just love that feeling of power and have no problem in wielding it to get their daily fix. Part of any moderation policy should also explain what recourse methods are available for those subject to the application of a moderation rule in what they believe is a less than fair manner. The obligations should go both ways and that's what community forums should foster, rather than the one-way policy as outlined in the first post. First of all, stop judging a system you don't understand. You don't know every step we take, and you still think yourself knowledgeable enough to criticize. The moderators on this site are carefully chosen based on many criteria, but the foremost quality is the way they handle responsibility. If they come through when making a promise (such as promising to maintain a thread), they are a much better candidate than someone who doesn't do so. Suggesting that the moderators on this site would abuse power for their own ends is not only offensive to the entire staff, it's completely wrong. We discuss every decision before we make one, and we work as a team. We have an entire private forum for us to discuss possible courses of action when dealing with any given user, and we never ban until we know for certain that there is no better solution. Second, recourse methods? We give ample warning before any member is banned, and with the new system, getting banned will be a lot more difficult. Unlike the last system, offenses are eventually "forgotten", leaving you with a clean slate. That's not to say we won't ban members who try to take advantage of this, but we are being a lot more lenient than we were before. If a member is banned from this site, a site in which registration and participation are voluntary, that's it. Follow the rules we set or leave. It's that simple. | 2008-12-17 01:01:00 Author: ConfusedCartman Posts: 3729 |
| I really don't see why you guys think the rules are too strict and complex. I mean I for one, joke around A LOT, it's never gotten out of hand, simply because; 1) I never use profanity in any of my posts. 2) Even though I joke around, my posts are usually on topic. 3) I talk like a civil, human being. I've only gotten two double posting WARNINGS, and both have expired, to put it frankly, this system is really one of the best moderation systems I have seen. This site has over ( making this number up xD ) about 1200 active users? With that many active users, a moderation system like this one is bound to rise, and with that being said. I know I am in a nice, E-rated, community, which is the point. These forums are E-rated, meaning the mods and admins have to take into consideration, Everyone. | 2008-12-17 01:34:00 Author: Whalio Cappuccino  Posts: 5250 |
| Great idea to give everyone a breakdown on how this all works Mod's... I'm impressed with your attempt to shed some light on the subject. It all seems pretty straight forward, reasonable, and fair to me. Keep up the good work folks! Rustbukkit | 2008-12-17 05:35:00 Author: Rustbukkit  Posts: 1737 |
| Mods are trained to kill! well I'm glad to know about the peniltes | 2008-12-17 05:38:00 Author: Thee-Flash Posts: 3154 |
| OK ConfusedCartman, I think your reply tells me everything I need to know. | 2008-12-17 08:46:00 Author: moopf Posts: 14 |
| Why must I come to this page every time I log it??? IT"S REALLY ANNOYING! | 2008-12-19 07:29:00 Author: Tellus-CR1  Posts: 40 |
| Lol, an IP ban is stupid. You can easily sign up to the website, if you know how | 2008-12-19 11:21:00 Author: Sambo110  Posts: 162 |
| Why must I come to this page every time I log it??? IT"S REALLY ANNOYING! Sounds like a cookie problem in your browser. Try logging out, clearing your cookies, and logging back in. You shouldn't have a problem. | 2008-12-19 14:23:00 Author: ConfusedCartman Posts: 3729 |
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