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#1

Banned for unclear charges, everything to lose

Archive: 98 posts


Hi LBPC,

TL;DR: banned for a month for "obscene behaviour", standing everything to lose, need advice.

Yesterday I received notice from Sony that they banned my account for one month due to "Pornographic or obscene behavior" in Little Big Planet on 25 june. Along with this notification was a final warning that on repeat offense I would be banned indefinately. I checked and indeed I am unable to log into PSN on my account.

This accusation is false. Period.

I called customer support in the Netherlands (my home country) and they will not reevaluate; they claim that they do plenty of research so their accusation must be true, they say. They claim "an offending picture was posted in LBP2". They say they cannot be any more specific.

Now, it is my word against theirs and who are you people to pick sides, but if you care for my side of the story, check out my levels (http://lbp.me/u/Stellakris/levels) and photos (http://lbp.me/u/Stellakris/photos) and see if there is anything remotely offensive in there. Also, I have no motive to be mischievous. I am a 34 years old, married and mature guy who has invested countless hours into creating innovative stuff (http://www.youtube.com/watch?v=aKw9tSSE-6Q), standing to lose everything at the whim of some Sony censor. I suspect I am being set up by a grieving kid that I somehow triggered a fit (I have my suspicions) and if indeed this is the case, the conclusion is that they are winning and us good creators and our work are all at the mercy of teenage angst ridden dbags. And I don't know if I want to continue risking my valuable time on such a powder keg.

The purpose of this post is not a plight for sympathy (though it wouldn't hurt). I'd like to know who else has experience with this, got banned and decided to appeal. What is your story and what can you advice me to do?

The service rep gave me a snail mail address to file a complaint and that is what I'll do next. Any other recommendations? Contacting MM?

I am one of the good guys. I don't leave negative reviews or comments. I don't even swear. I give back to the community with constructive feedback, helpful tutorials and replies to other people's problems. You who know me can vouch for me.
2011-07-07 10:12:00

Author:
Antikris
Posts: 1340


no offense dude but how can we or anyone know for sure that " IF " you did post up some " offending images ", you didn't just take them off or delete them? i've known people who have been banned, some people indefinatly!!! and sony do the required research needed people they go through with such a thing. now im in no position to actually point the finger and say yes you did it...but according to my knowledge on being banned....if it happend...then it happend for a good reason. its very possible that they may have made a mistake but i dont see how to be honest. maybe you ****** someone off on psn? there are some vindictive people out there.

if sony have banned you...they won't change there mind unfortunatly. you can appeal but by the time they even look at it your ban would have been lifted so no point really. contacting MM won't do much either because its sony playstations servers. you will just have to bite the dust
2011-07-07 10:25:00

Author:
wolfy_616
Posts: 202


no offense dude but how can we or anyone know for sure that " IF " you did post up some " offending images

How can someone prove his innocense if he is not even presented the evidence against him? All I have to show for is that I have ZERO motive to violate Sony's rules. Just look at my work in progress, realize that hundreds of hours have been poured in there and it is still far from finished. And it never will be if some kid decides again to make false reports or some Sony suit sees stuff that isn't there.
2011-07-07 10:36:00

Author:
Antikris
Posts: 1340


Oh MAN!! That sucks so bad! You're the most awesome guy I think I've ever met and [presumably] some kid comes along, hates a level and griefs! That's absolutely TERRIBLE! I am shocked!! How dare they do that?!? I am now postponing all LBP 2 work as of Monday. That is the most ridiculous thing I have ever heard! You did NOT deserve any of that! You make awesome levels! You got them showcased! You made awesome tutorials! (I did them all ) You're just a nice guy! Funny, cool, awesome! There is NO WAY you would have done anything as described by Sony. How dare they!?

And to all: I had my level copied, no, stolen by some guy. There was clear evidence that my level was the original since it was published 3 months earlier but the other level got more plays (2,000 more) And full credit to them for the 'amazing' level. Even my best friends credited him and THEY HAD WORKED ON IT WITH ME. It was an in-justice and there seemed like nothing I could do to stop it hurting. This guy has been banned for no legit reason! Again, he's just a really nice guy and would never ever ever post bad pics or behave in-appropriately. Never again will I play LBP 2! They have crossed the line!
2011-07-07 10:55:00

Author:
Malamo999
Posts: 107


Kris, this sucks. plain and simple. I've seen a couple of posts on the forums here over the last few months about people being banned with no proof shown to them.

Is it possible that somebody has, i dunno, set you up? I would hope that Sony could at least explain what the infraction was exactly, so that you could lodge a formal complaint with some punch.

Having seen you around now and again on the forums, I truly do believe your side on this one. You've never struck me as the childish sort, and I don't ever recall seeing anything from you that was offensive or rude. I'm so sorry that you haven't been given a fair hearing x

Hope you can at least get some sense about the situation out of Sony, I'll hold my breath for you but unfortunately I doubt it'll do much to help
2011-07-07 11:00:00

Author:
rialrees
Posts: 1015


This guy has been banned for no legit reason! Again, he's just a really nice guy and would never ever ever post bad pics or behave in-appropriately. Never again will I play LBP 2! They have crossed the line!

I think its sony that wants to ban not LBP 2.
2011-07-07 11:11:00

Author:
Lordwarblade
Posts: 761


Yes, but this happened in LBP 2. Loads of bad experiences there. Level was copied. Friend was banned. People were rude. I have no reason to stay! See where I am going...?2011-07-07 11:14:00

Author:
Malamo999
Posts: 107


If you do not know what offense you did, how can you not repeat it? This is ridiculous. They have to show some evidence.2011-07-07 11:49:00

Author:
hesido
Posts: 166


There is nothing that makes me distrust a stranger more than when they deprive me of something and insist they are infallible in their decision, which it sounds like Sony has done and said to you. That is the method of TSA agents and the like, people who are empowered to devastate aspects of the lives of people who have no recourse, and that power is ONLY to devastate, not assist or support. It's obscene and I don't like being reminded that that's what these large entertainment services are becoming.

It seems easy for a group of LBP grievers to coordinate complaints to take someone down, especially since "obscene behavior" is a highly subjective term and it's nearly impossible to prove someone did or did not behave a certain way. You'd think this means it's harder to grief victims, but no. If someone griefed you with supporting imagery this could be very compelling evidence to ban your account. If that imagery is forged it's fraud and slander in higher tiers of the law, but I doubt the law will protect you given the same Sony agreement that's been cited in banning you also has language protecting Sony from any actions. You'd need to identify the grievers who attacked you and go after them outside of the whole game thing, which is definitely not worth the effort. Anyway it's frustrating that you are stuck in this powerless position.

Unfortunately as the accused, you are severely handicapped. Writing won't be much other than emotionally edifying, but if you dislike the idea of writing a serious and thoughtful letter and having it ignored (as most complaints are) it's probably not worth the effort.

Honestly in your shoes I would feel molested by this whole situation, to the point where I would not bother returning to LBP, and perhaps not bother with the Playstation anymore. I regularly switch consoles though and do not invest much emotionally, and with good reason it seems. If Sony can just switch you off as a customer, you might just find it best to switch them off too. I wish I had better words of encouragement. Just don't let it eat you up inside while you wait!
2011-07-07 12:04:00

Author:
Unknown User


Honestly in your shoes I would feel molested by this whole situation, to the point where I would not bother returning to LBP, and perhaps not bother with the Playstation anymore.

That is on my mind right now. Perhaps it is best that I take a short break to calm myself.

What hurts the most is the last paragraph is Sony's email:


We hope that you will be able to make a positive contribution to the PlayStation Community and not subject other players to further insults or worrysome behaviour.

As I said, I really need a break, before I do something I will regret.
2011-07-07 12:18:00

Author:
Antikris
Posts: 1340


well... you could spend the time offline creating. I have heard about these cases getting reversed. I'm sure that if you are nice to the SONY people and act mature (shouldn't be too hard) it will be re-elvuated. I'd say that most people would never bother to hand write and post a letter about it. Its sort of a test... so do it!

I'm to understand that people have been in stages where someone has complained and everyone was banned until it gets worked out. Have you been hanging out with any undesirables. Out of interest you should be able to see the photo.

My guess is that someone snapped a pic of you and them in a stage and complained about you... maybe there was a photo they stuck up while playing?

I don't think you need to bother about mentioning your LBP community efforts. It may not hurt touching on your LBP conduct history, but think of who is going to read the letter.

Just say "I'm 34 have a wife and the PSN account is in my credit card... all I am asking is that I can sight the picture in question, So that you can ascertain how this complaint came to be to better protect my account as a paying customer in the future."

Also feel free to mention that in the grand scheme of things having all of your personal data stolen is far more serious than a possible complaint about your online behaviour especially if what the complaint in question is about is not provided for your reference.

And then you mention your online conduct since you purchased your PS3 and singed up your account, again as an adult with your own money. You could also chuck in how your confidence in purchasing SONY goods was shaken by the data theft, but if they can get something like this wrong... well.. your purchasing preferences will probably steer away from any future products.

P.S. Let me know when you get back on; you should check out some of my BTTF efforts! GOOD LUCK.
2011-07-07 12:49:00

Author:
Mr_Fusion
Posts: 1799


just because you been banned for a month dude don't mean you can't still keep creating and just publish it when you are back? i know two people who had their ps3's permantly blocked from going online EVER AGAIN! and they were innocent ( don't ever use PS HOME LOL )

but like i said before...im in no position to accuse you myself. all i meant was that there is obviously a reason why they banned you. and if its the reason that they gave you " pornographic images on ur level " then do you think its possible that perhaps some silly moron put a sticker on while playing ur level...took a picture and posted it!? even though it tells you who posted the picture there isn't a way to tell who stuck the sticker...am i making sense? thats a possibility.

but yeah they won't lift the ban and im talking from experience so all you can do is just wait now.sorry
2011-07-07 12:53:00

Author:
wolfy_616
Posts: 202


Wow...

So sorry to hear all this has happened to you. I can't imagine they have any proof and unwilling to share with you what exactly you did. I remember a year or so ago, there was issues with Sony censors because they did not understand the game. Several levels got pulled for no reasons. Good griefing a photo that was uploaded by someone else anonymously, was given blame to the creator which is something that the creator could not control without loading MORE pics to flush them off.

If I were you, I would try a heartfelt letter to Spaff and see if he can help. He was very instrumental during the earlier Sony censor snafu's. They (Mm) then helped Sony to understand how the game worked so they could do their job better. Seems in this case, something has gone horribly wrong.

Good luck and all the best.
2011-07-07 12:57:00

Author:
jwwphotos
Posts: 11383


If you do not know what offense you did, how can you not repeat it? This is ridiculous. They have to show some evidence.
Yes, I know! Exactly! Unless they provided a photo(s) there would be no reason to ban him! He's so nice! :'(

There is nothing that makes me distrust a stranger more than when they deprive me of something and insist they are infallible in their decision, which it sounds like Sony has done and said to you. That is the method of TSA agents and the like, people who are empowered to devastate aspects of the lives of people who have no recourse, and that power is ONLY to devastate, not assist or support. It's obscene and I don't like being reminded that that's what these large entertainment services are becoming.
Yes, I know, right! I was devastated that my level was copied, griefed them for copyright 4 times but no action was taken... But this guy was banned for doing nothing wrong at all! Play his levels! See his YouTube videos! Read his tweets!Follow his tutorials! He's innocent!
It seems easy for a group of LBP grievers to coordinate complaints to take someone down, especially since "obscene behavior" is a highly subjective term and it's nearly impossible to prove someone did or did not behave a certain way. You'd think this means it's harder to grief victims, but no. If someone griefed you with supporting imagery this could be very compelling evidence to ban your account. If that imagery is forged it's fraud and slander in higher tiers of the law, but I doubt the law will protect you given the same Sony agreement that's been cited in banning you also has language protecting Sony from any actions. You'd need to identify the grievers who attacked you and go after them outside of the whole game thing, which is definitely not worth the effort. Anyway it's frustrating that you are stuck in this powerless position.
Yeah, I know. It is so wrong! Why would people be so cruel huh? It's like those hackers, if 1 person spams the site then fine, they're perma-banned and it's dealt with, but if many many many people spam it it's just going to collapse. ...And that's what just basically what could have happened. Many people griefed him (for a reason unknown) then they banned. But why I do not know. -_-
Unfortunately as the accused, you are severely handicapped. Writing won't be much other than emotionally edifying, but if you dislike the idea of writing a serious and thoughtful letter and having it ignored (as most complaints are) it's probably not worth the effort.
I see where you are going but it's hard just sitting there doing nothing!
Honestly in your shoes I would feel molested by this whole situation, to the point where I would not bother returning to LBP, and perhaps not bother with the Playstation anymore. I regularly switch consoles though and do not invest much emotionally, and with good reason it seems. If Sony can just switch you off as a customer, you might just find it best to switch them off too. I wish I had better words of encouragement. Just don't let it eat you up inside while you wait!Thanks for the support for him, I have several methods that might help him:

Method 1: Saving a level: Back it up so you can publish it on another account/resume from anywhere. It's on your moon somewhere...
Method 2: Saving everything: Just press Start, settings, profile - and the big button will say - :Back up profile.
Method 3: If you have online and you want one person but ONE PERSON ONLY to copy your level: Follow these steps.

Step 1: Publish your level as COPYABLE and set it as a sub-level.
Step 2: Publish a level with a level link to the level you want.
Step 3: Get the person to log on to LBP.me via their PSN account and go to their profile.
Step 4: In their queue they'll see the level they played (the link level) and also, surprisingly, the level (sub-level) they were linked to. (Just in case: Heart the level too as it will show up on their hearted levels list)
Step 5: Get them to queue the sub level up and go back to the game.
Step 6: In their queue they'll see the sub-level.
Step 7: Get them to view the details of the sub-level and copy it to their moon
Step 8: And you're done! Just in case
2011-07-07 13:02:00

Author:
Malamo999
Posts: 107


That is on my mind right now. Perhaps it is best that I take a short break to calm myself.
Aww
What hurts the most is the last paragraph is Sony's email



As I said, I really need a break, before I do something I will regret.
That is outrageous! How could they :'(

well... you could spend the time offline creating. I have heard about these cases getting reversed. I'm sure that if you are nice to the SONY people and act mature (shouldn't be too hard) it will be re-elvuated. I'd say that most people would never bother to hand write and post a letter about it. Its sort of a test... so do it!
I wouldn't give a crap about offline if I was him! I would be really depressed about what had happened :'(
I'm to understand that people have been in stages where someone has complained and everyone was banned until it gets worked out. Have you been hanging out with any undesirables. Out of interest you should be able to see the photo.
Yeah, show us the photo, Sony!
My guess is that someone snapped a pic of you and them in a stage and complained about you... maybe there was a photo they stuck up while playing?
I jolly well hope not! ...
I don't think you need to bother about mentioning your LBP community efforts. It may not hurt touching on your LBP conduct history, but think of who is going to read the letter.
It proves they are a genuine, talented creator!
Just say "I'm 34 have a wife and the PSN account is in my credit card... all I am asking is that I can sight the picture in question, So that you can ascertain how this complaint came to be to better protect my account as a paying customer in the future."
In my opinion: I would certainly not put that...
Also feel free to mention that in the grand scheme of things having all of your personal data stolen is far more serious than a possible complaint about your online behaviour especially if what the complaint in question is about is not provided for your reference.
Take things in his perspective: It's way more the emotional hurt than anything else. :'(
And then you mention your online conduct since you purchased your PS3 and singed up your account, again as an adult with your own money. You could also chuck in how your confidence in purchasing SONY goods was shaken by the data theft, but if they can get something like this wrong... well.. your purchasing preferences will probably steer away from any future products.
That's really off. It's not the 'loyal customer' stuff, they have 70 million of them! But that letter was just MEAN!
P.S. Let me know when you get back on; you should check out some of my BTTF efforts! GOOD LUCK.
Advertising your stuff is not what he would want to be thinking about right now...

just because you been banned for a month dude don't mean you can't still keep creating and just publish it when you are back? i know two people who had their ps3's permantly blocked from going online EVER AGAIN! and they were innocent ( don't ever use PS HOME LOL )
Something like that happening would put me off PSN... for life.
but like i said before...im in no position to accuse you myself. all i meant was that there is obviously a reason why they banned you. and if its the reason that they gave you " pornographic images on ur level " then do you think its possible that perhaps some silly moron put a sticker on while playing ur level...took a picture and posted it!? even though it tells you who posted the picture there isn't a way to tell who stuck the sticker...am i making sense? thats a possibility.
"Pornographic or obscene behaviour" People he said they said BEHAVIOUR... Not an image! There is virtually no way to prove bad behaviour unless there were witnesses!
but yeah they won't lift the ban and im talking from experience so all you can do is just wait now.sorry
"Where there's a will there's a way!" I Believe all hope is not lost...

Wow...

So sorry to hear all this has happened to you. I can't imagine they have any proof and unwilling to share with you what exactly you did. I remember a year or so ago, there was issues with Sony censors because they did not understand the game. Several levels got pulled for no reasons. Good griefing a photo that was uploaded by someone else anonymously, was given blame to the creator which is something that the creator could not control without loading MORE pics to flush them off.
Yeah, but 100's of hours of work is still fine. It's not like you would delete it from your moon, but being falsely accused of behaving in a bad was is horrible! :'( (Been through it myself, I am empathetic)
If I were you, I would try a heartfelt letter to Spaff and see if he can help. He was very instrumental during the earlier Sony censor snafu's. They (Mm) then helped Sony to understand how the game worked so they could do their job better. Seems in this case, something has gone horribly wrong.
I totally agree!
Good luck and all the best.
Thanks for the support :]
2011-07-07 13:19:00

Author:
Malamo999
Posts: 107


If I were you, I would try a heartfelt letter to Spaff and see if he can help. He was very instrumental during the earlier Sony censor snafu's. They (Mm) then helped Sony to understand how the game worked so they could do their job better. Seems in this case, something has gone horribly wrong.

@jwwphotos: Excellent advice!

@Antikris: It's my defeatist nature to give up on things, but jwwphotos's advice seems much, much better. Perhaps this is a grievous oversight that can be fixed by appealing to Mm directly after all. Perhaps it would help if we all put our names on... I hesitate to use the word petition, but the insanity of this situation, and having now read some of your tutorials and the thread for your The Cursed Clock Tower... You are a fantastic creator. If you do write to Mm please keep us apprised and we can throw ourselves behind you. At least I would like to help, where possible. I can't help feeling extra outraged at your situation now as your contributions are of huge worth, and if that translated properly to in-game appreciation it would have been a vital insulation against whatever attack resulted in getting you banned. Please do back up your projects, even if you step away from everything permanently. That's some valuable work and it's worth preserving! Of course my true hope is that all of this resolves in a much better way and you're back online in a matter of days.

@Malamo999: Your passion is really inspiring. If there's merit to contacting Mm and speaking in defense of Antikris you are definitely someone to have on the front lines!
2011-07-07 13:34:00

Author:
Unknown User


@Malamo999: Your passion is really inspiring. If there's merit to contacting Mm and speaking in defense of Antikris you are definitely someone to have on the front lines!

Ahwww! Thanks very much :&apos
2011-07-07 14:29:00

Author:
Malamo999
Posts: 107


Kris,

I can't believe this. Having been playing this game with you for about 3 months now, this is not your MO. Your logic is intuitive and easy to understand and your creations are amazing. I was really looking forward to your vertical shooter level and it's a real shame if this event leads it to never be published.


just because you been banned for a month dude don't mean you can't still keep creating and just publish it when you are back?

I don't think the point here is the inability to publish levels - more the premise behind what Sony deems to be offensive material. I have some plants in my front yard that may be considered obscene if you wanted to look at them that way.

I think the bottom line is context, which can never be determined by a single photo. If Sony's extensive research efforts don't include checking the level for themselves in play mode, then that's a shame. I also notice that the infraction occurred on June 25, which was 12 days ago. According to lbp.me, you have no activity 12 days ago - which leads me to believe that it is not a photo, but a published piece (or an inaccuracy in someones dating). In which case, all your levels are still there - so they didn't remove the "offensive" material.

At least when you get a ticket at one of those red light cameras, they send you the picture in the mail for proof. They don't just say, "Hey, we have a picture of you committing a crime, but there's no reason for us to show you because we've done a complete investigation and we are never wrong." Yeah, that would last a long time...

In any case, I stand behind you 100% and would be glad to testify on your behalf in LBP or Sony court - not that it exists, since it might end up being fair.

If there's something I CAN do, please let me know. I'd be more than willing to sign a petition of some kind to have your account reinstated.
2011-07-07 14:38:00

Author:
shane_danger
Posts: 283


Youre forgetting one thing here, Kris..youre an incredibly kind and helpful person who would spend their time helping others. Wish there was something I could do to help you.. you have to get back on psn, we really miss you after just three days..

Please let us know if there is something we on the forum could do..
Looking foreward to see you again..
2011-07-07 14:51:00

Author:
Unknown User


If this is indeed caused by a person implanting an obscene photo in play mode, which everyone can do, and if Sony is taking action on it, it certainly doesn't encourage me to publish any levels. And the fact that it could happen to anyone is disturbing to say the least.2011-07-07 14:56:00

Author:
hesido
Posts: 166


Kris,

I can't believe this. Having been playing this game with you for about 3 months now, this is not your MO. Your logic is intuitive and easy to understand and your creations are amazing. I was really looking forward to your vertical shooter level and it's a real shame if this event leads it to never be published.

Yeah, I know! I loved testing that level!! Everything you just said is totally correct.

I don't think the point here is the inability to publish levels - more the premise behind what Sony deems to be offensive material. I have some plants in my front yard that may be considered obscene if you wanted to look at them that way.
Haha Yes, Exactly! The claims (No photo) were utterly ridiculous!
I think the bottom line is context, which can never be determined by a single photo. If Sony's extensive research efforts don't include checking the level for themselves in play mode, then that's a shame. I also notice that the infraction occurred on June 25, which was 12 days ago. According to lbp.me, you have no activity 12 days ago - which leads me to believe that it is not a photo, but a published piece (or an inaccuracy in someones dating). In which case, all your levels are still there - so they didn't remove the "offensive" material.
Yeah, exactly! I hope they won't just do this to people in the future, though...
At least when you get a ticket at one of those red light cameras, they send you the picture in the mail for proof. They don't just say, "Hey, we have a picture of you committing a crime, but there's no reason for us to show you because we've done a complete investigation and we are never wrong." Yeah, that would last a long time...
So, so true...
In any case, I stand behind you 100% and would be glad to testify on your behalf in LBP or Sony court - not that it exists, since it might end up being fair.
Me too! This is mad Sony!
If there's something I CAN do, please let me know. I'd be more than willing to sign a petition of some kind to have your account reinstated.
Same.

Youre forgetting one thing here, Kris..youre an incredibly kind and helpful person who would spend their time helping others. Wish there was something I could do to help you.. you have to get back on psn, we really miss you after just three days..
I second that!
Please let us know if there is something we on the forum could do..
Looking forward to see you again..
Me too!

If this is indeed caused by a person implanting an obscene photo in play mode, which everyone can do, and if Sony is taking action on it, it certainly doesn't encourage me to publish any levels. And the fact that it could happen to anyone is disturbing to say the least.
Yes I know! My level was copied too... so... Doesn't encourage me to publish anything again in the future, to.. :'(
2011-07-07 15:24:00

Author:
Malamo999
Posts: 107


I'd second Jww's advice to contact Spaff. At the very least he should be able to find out what exactly was grief'd so you can dispute it if you didn't do it.

Good Luck to you. From everything I've seen you do indeed seem to be one of the good guys as you've said.

EDIT: Spaff is aware of this and is doing the Scooby-Do thang as we speak.
2011-07-07 17:05:00

Author:
Morgana25
Posts: 5983


FWIW I tweeted Spaff and Mm to come take a look at this thread. I'm not generally on their radar, but maybe if a few more of their friends (those that he follows) sent him a message, we could get him to take a look.

I would still send the letter though.. doesn't hurt seeing something a few times to insure it is seen and hopefully looked into.

Again, best of luck.
2011-07-07 17:10:00

Author:
jwwphotos
Posts: 11383


I am going to look into this and see what I can find out for you. Can you please email me? 2011-07-07 17:22:00

Author:
Spaff_Molecule
Posts: 421


I am going to look into this and see what I can find out for you. Can you please email me?

James to the rescue!
2011-07-07 17:23:00

Author:
schm0
Posts: 1239


Kris, you've got the support of the community here. Hopefully this will be corrected, there's nothing I hate more than seeing injustice and being incapable of doing anything to help.

Also, try not to let this get to you. You've been a great support here in the forums, and no doubt have made some incredibly innovative things. I'd hate to see that lost.

Good luck!
2011-07-07 17:27:00

Author:
SSTAGG1
Posts: 1136


I've been watching this unfold over the past few days on twitter, and I just want to let you know that you've got my support. You've always been kind to me on twitter, and i believe you that you didn't post offensive pictures. I really hope everything works out in your favor. I'm so sorry this happened to you.

It looks like Spaff is on the case now, and you've got the whole community behind you, so things should turn out great, right?
2011-07-07 18:17:00

Author:
xkappax
Posts: 2569


I suspect I am being set up by a grieving kid that I somehow triggered a fit (I have my suspicions) and if indeed this is the case, the conclusion is that they are winning and us good creators and our work are all at the mercy of teenage angst ridden dbags. And I don't know if I want to continue risking my valuable time on such a powder keg.
If you have your suspicions then something obviously happened that you haven't told us about.

You're responsbile for your behaviour whether the other person was a 'angst ridden dbag' or not. Just sayin'.
2011-07-07 19:51:00

Author:
Ayneh
Posts: 2454


i'm sure there won't be any problems. if you haven't done it, clearly you won't do it again, so just carry on and use the time to create another great level2011-07-07 19:51:00

Author:
GribbleGrunger
Posts: 3910


If you have your suspicions then something obviously happened that you haven't told us about.

You're responsbile for your behaviour whether the other person was a 'angst ridden dbag' or not. Just sayin'.

Well, I don't want to go naming and shaming overhere, but I did kick two folks who were bothering my friends when we were in a Create session. On another occasion a guy kept trying to join until I auto-rejected his requests after which he went berserk with messages. Then there was this time when someone turned out to be not who I expected to be but instead a gun nut building nazi germany in LBP and going hateful on people; I blocked that guy out.

If any of those people took offense, then surely my actions were no reason to ban me. Besides, none of this has to do with the reason Sony stated in their email: pornography.
2011-07-07 20:04:00

Author:
Antikris
Posts: 1340


Kris, you've got the support of the community here. Hopefully this will be corrected, there's nothing I hate more than seeing injustice and being incapable of doing anything to help.
Yeah
Also, try not to let this get to you. You've been a great support here in the forums, and no doubt have made some incredibly innovative things. I'd hate to see that lost.
Yeah agreed 100%
Good luck!
Thanks!

James to the rescue!
Mwahaha

I am going to look into this and see what I can find out for you. Can you please email me?
Thanks!!

FWIW I tweeted Spaff and Mm to come take a look at this thread. I'm not generally on their radar, but maybe if a few more of their friends (those that he follows) sent him a message, we could get him to take a look.
Yep, thanks!
I would still send the letter though.. doesn't hurt seeing something a few times to insure it is seen and hopefully looked into.
Yeah
Again, best of luck.
Thanks!

I've been watching this unfold over the past few days on twitter, and I just want to let you know that you've got my support. You've always been kind to me on twitter, and i believe you that you didn't post offensive pictures. I really hope everything works out in your favor. I'm so sorry this happened to you.
Thanks very much!
It looks like Spaff is on the case now, and you've got the whole community behind you, so things should turn out great, right?
Yeah

If you have your suspicions then something obviously happened that you haven't told us about.
???
You're responsbile for your behaviour whether the other person was a 'angst ridden dbag' or not. Just sayin'.
I get that but some people really are just crazy, they will report anything and everything.

i'm sure there won't be any problems. if you haven't done it, clearly you won't do it again, so just carry on and use the time to create another great level
"I also notice that the infraction occurred on June 25, which was 12 days ago. According to lbp.me, you have no activity 12 days ago" I checked as well. It''s true! Big breakthrough...

Well, I don't want to go naming and shaming overhere, but I did kick two folks who were bothering my friends when we were in a Create session. On another occasion a guy kept trying to join until I auto-rejected his requests after which he went berserk with messages. Then there was this time when someone turned out to be not who I expected to be but instead a gun nut building nazi germany in LBP and going hateful on people; I blocked that guy out.
Been through pretty much the same, too many times to count, one guy said:
"Git me vat costume" And I was like: "What?!" and he said what he had just said before and I said: "Hey, no, it's mine!" ...And then he disconnected.
If any of those people took offense, then surely my actions were no reason to ban me. Besides, none of this has to do with the reason Sony stated in their email: pornography.
Yeah, I mean... I've deleted a lot of people and angered most because I didn't show up or whatever. I've done more than most, trust me...

I'd second Jww's advice to contact Spaff. At the very least he should be able to find out what exactly was grief'd so you can dispute it if you didn't do it.
Yeah, there was no photo of what was done, why he was grief'd, and, as you said, what exactly was griefed.

I mean... someone could have stuck an *inappropriate* PS Eye sticker on one of his levels and then griefed it? There's a legit option... dunno :'(
Good Luck to you. From everything I've seen you do indeed seem to be one of the good guys as you've said.
Thanks so much for saying that Morgana!
EDIT: Spaff is aware of this and is doing the Scooby-Do thang as we speak.
Haha
2011-07-07 20:46:00

Author:
Malamo999
Posts: 107


If you have your suspicions then something obviously happened that you haven't told us about.

You're responsbile for your behaviour whether the other person was a 'angst ridden dbag' or not. Just sayin'.

I don't think his suspicions were of what was being cited as inappropriate, but of who might have unjustly grief reported him.


If any of those people took offense, then surely my actions were no reason to ban me. Besides, none of this has to do with the reason Sony stated in their email: pornography.

Maybe Sony's view of pornography is a bit 19th century... Did you have exposed ankles in your level?? or worse... knees?!?

Serious note: May or may not be important, but the wording was "obscene or pornographic," correct? Obscene does not necessarily denote pornographic. Unless we can get the evidence, it's impossible to determine what was to blame.

I'm still at a bit of a loss that this is even happening to you, of all people.
2011-07-07 20:52:00

Author:
shane_danger
Posts: 283


Serious note: May or may not be important, but the wording was "obscene or pornographic," correct? Obscene does not necessarily denote pornographic. Unless we can get the evidence, it's impossible to determine what was to blame.

Exactly. It is a very broad term and different people have different opinions on it. I think people swimming in money and diamonds is obscene but I am okay with a funny level about poop. Sony's wording was exactly that: "Obscene or pornographic behavior in LBP" and after the call to the customer support desk they were a bit more specific with "posting of an obscene or pornographic picture".

I am convinced I made nothing sexual but I also think that in case of a reasonable doubt that the author had no explicit or subliminal intentions in that direction, he should be given the benefit of that doubt. Else we better stop doing this creative stuff, because it is never going to work.
2011-07-07 21:19:00

Author:
Antikris
Posts: 1340


Advertising your stuff is not what he would want to be thinking about right now...


The intention was not to advertise just a warm invitation when Antikris does get back on (hopefully soon). I truly hope that he does not take offence from it.

His input to the community helped me make some of the thing in the levels and it was just and extension of a previous (nerdy) conversation themed around Back To The Future.
2011-07-08 06:53:00

Author:
Mr_Fusion
Posts: 1799


I really don't think Sony "does their research" some kid hits the good grief button and down comes the ban hammer.2011-07-08 08:33:00

Author:
sp0ngyraver
Posts: 407


I don't think his suspicions were of what was being cited as inappropriate, but of who might have unjustly grief reported him.

Yeah, agreed.

Maybe Sony's view of pornography is a bit 19th century... Did you have exposed ankles in your level?? or worse... knees?!?
Hahaha
Serious note: May or may not be important, but the wording was "obscene or pornographic," correct? Obscene does not necessarily denote pornographic. Unless we can get the evidence, it's impossible to determine what was to blame.
Yeah, there was no reason (graphic evidence) why he should be banned
I'm still at a bit of a loss that this is even happening to you, of all people.
Yeah :'(

Exactly. It is a very broad term and different people have different opinions on it. I think people swimming in money and diamonds is obscene but I am okay with a funny level about poop. Sony's wording was exactly that: "Obscene or pornographic behavior in LBP" and after the call to the customer support desk they were a bit more specific with "posting of an obscene or pornographic picture".
As I said: "I mean... someone could have stuck an *inappropriate* PS Eye sticker on one of your levels and then griefed it? There's a legit option... dunno :'(" If it was a picture then the text I just quoted might be a strong contender here... bear in mind if you go on LBP.me and grief report something the first option is 'Obscene' so... Bear that in mind.
I am convinced I made nothing sexual but I also think that in case of a reasonable doubt that the author had no explicit or subliminal intentions in that direction, he should be given the benefit of that doubt. Else we better stop doing this creative stuff, because it is never going to work.
Just... don't give up hope

The intention was not to advertise just a warm invitation when Antikris does get back on (hopefully soon). I truly hope that he does not take offence from it.
Ah, right, sorry
His input to the community helped me make some of the thing in the levels and it was just and extension of a previous (nerdy) conversation themed around Back To The Future.


I really don't think Sony "does their research" some kid hits the good grief button and down comes the ban hammer.
I would say Mm does have their own Moderation team for things pertaining to levels, etc, because they control the LBP servers. However, as far as abusive things go -- real or imagined -- this would be handled by Sony (as obviously Mm would not have rights to suspend PSN accounts)

Also: Remember that SpiderMaguire's 'Afraid' level was moderated (deleted) but he himself was not banned... So... :/
2011-07-08 09:29:00

Author:
Malamo999
Posts: 107


I think MM may not have many ppl sifting through grief reports, it IS possible that they simply take action with very little evaluation.2011-07-08 09:41:00

Author:
sp0ngyraver
Posts: 407


I really don't think Sony "does their research" some kid hits the good grief button and down comes the ban hammer.

If true, a dangerous prospect. Enough to make me stop investing my time into creating projects? Maybe.

First thing I'll do when I get back online is copy my projects to the moon of a secondary, inactive account.
2011-07-08 09:42:00

Author:
Antikris
Posts: 1340


If true, a dangerous prospect. Enough to make me stop investing my time into creating projects? Maybe.
Well, first thing's first: Do not let others into your pod and certainly don't let anyone into a level (That you have never met before/do not trust) and do not publish anything until completely sure it's all done and dusted.
Please do NOT stop creating the awesome levels that you are creating! Would be a massive shame to lose you...
First thing I'll do when I get back online is copy my projects to the moon of a secondary, inactive account.
Yeah, also, back up you levels!! And keep them on a USB Stick
2011-07-08 09:56:00

Author:
Malamo999
Posts: 107


Well, I don't want to go naming and shaming overhere, but I did kick two folks who were bothering my friends when we were in a Create session. On another occasion a guy kept trying to join until I auto-rejected his requests after which he went berserk with messages. Then there was this time when someone turned out to be not who I expected to be but instead a gun nut building nazi germany in LBP and going hateful on people; I blocked that guy out.

If any of those people took offense, then surely my actions were no reason to ban me.
Exactly, that sort of stuff isn't unusual. If this is the entirety of the people you suspect and that's all that happened between you then it seems your account being blocked from accessing PSN was a mistake.
2011-07-08 11:05:00

Author:
Ayneh
Posts: 2454


Exactly, that sort of stuff isn't unusual. If this is the entirety of the people you suspect and that's all that happened between you then it seems your account being blocked from accessing PSN was a mistake.

You have a very clear point. I follow you
2011-07-08 14:17:00

Author:
Malamo999
Posts: 107


Just say, for arguments sake, that you actually did publish something offensive; you still have the right to know what it was. How else could you be expected to avoid doing it again? Of course I'm not saying you did anything wrong, but if you had, you still shouldn't be punished without seeing the evidence for yourself.2011-07-09 22:25:00

Author:
Pookachoo
Posts: 838


Just say, for arguments sake, that you actually did publish something offensive; you still have the right to know what it was. How else could you be expected to avoid doing it again? Of course I'm not saying you did anything wrong, but if you had, you still shouldn't be punished without seeing the evidence for yourself.


Absolutely!! It's like if a traffic ticket just showed up in your mailbox, and all it said was "pay now or get your license suspended" and didn't even have an infraction listed on it. Apparently we can be punished before knowing the crime? What is this 1984?
2011-07-09 22:39:00

Author:
sp0ngyraver
Posts: 407


How could he delete the images if he was banned?

Wait. What if somebody took out an inappropiate picture out in one of your levels, placed it, and took a picture of it and placed it? Then, you would not know who did it...
2011-07-09 23:28:00

Author:
StaticLinuxpro
Posts: 482


Wait. What if somebody took out an inappropiate picture out in one of your levels, placed it, and took a picture of it and placed it? Then, you would not know who did it...

Unless MM logs the data, which they probably do. If this does in fact turn out to be a farce, I REALLY hope the user who false reported him gets reprimanded for his actions, we can't allow abuse of this system, it is a VERY slippery slope, soon ppl will be getting other ppl banned due to petty personal difference, or in this case, I'm assuming jealousy or some kid with poor self esteem.
2011-07-09 23:43:00

Author:
sp0ngyraver
Posts: 407


Reading these posts makes me sad, and to think, that this can happen to anyone, anywhere. Falsely accused and banned. It's just not fair...sorry for your lost. =/2011-07-10 00:05:00

Author:
fighterwindplus
Posts: 403


Thanks everybody for their support and advice. I have sent a pm to spaff, so I hope to hear from him in a week or so.

The following is the reply I have sent back to Sony. This is not the complaint letter; that one is still in the making and its content will depend on how Sony answers my reply.


(translated from dutch)

I respond to the notification I received about my temporary ban from the Playstation Network due to, as Sony claims, violation of the PSN Terms and Conditions. Allegedly, I have done something obscene or pornographic.

I have never done any of the sort.

I have called the dutch customer support line the next day and they refused to help me any further, except by being a bit more specific about the case: I have placed a pornographic picture in Little Big Planet 2 on june 26 2011. Customer support claims that "because Sony does a lot of research into complaints, they must have had good reason to ban you." This is unacceptable! I will surely make a formal complaint about this.

You write:
"We hope you will be able to make a positive contribution to the Playstation Community and won't subject other players any further to insults or troublesome behavior."

Nobody wants to tell me what exactly it is I did and nobody wants to show me the evidence against me. How then can I guarantee that this situation will not occur again? I have two explanations for this: another player has filed a false grief report, or Sony has made a mistake. I want to know the evidence against me and be granted the chance to clear myself of these charges.

I also like to point out that I have no motive to violate the rules. I am fully conscious of them. I am an adult male, 34 years old, married, and when it comes to Little Big Planet, I have everything to lose; I create levels and have put hundreds of hours into that. The threat of a permanent ban over which - as it stands - I have no control, is an unacceptable risk.

Evidence of good behavior and efforts to indeed make a positive contribution to the community can be read in the following forum post. In the comments you will read that employees of Media Molecule, the maker of Little Big Planet, have offered their help to get to the bottom of this case.
[URL to this thread]

Again, I ask of you:
I want insight into the evidence against me. I claim I am innocent. This situation is caused by fraud or a mistake.
I want my case thoroughly reexamined. It is incredibly easy in Little Big Planet to file a false grief report with pictures that did not come from me.

I am a loyal customer and have, beside various Sony appliances, a PS2 and PS3. After the PSN hacking incident and now these allegations, my confidence in Sony is shaking. Please, do not disappoint me.

Yours faithfully,
Kristiaan Thivessen

[PSN ID info]
2011-07-10 12:19:00

Author:
Antikris
Posts: 1340


Awesome letter! Very well written.

Hopefully Spaff can do something soon for you, but I think I saw him say something about being gone for a week to Spain.

...anyway, best of luck!
2011-07-10 13:42:00

Author:
jwwphotos
Posts: 11383


Hopefully Spaff can do something soon for you, but I think I saw him say something about being gone for a week to Spain.

Yeah, I read that, too. That's okay. I'll see what Sony has to say for themselves first.
2011-07-10 13:44:00

Author:
Antikris
Posts: 1340


Spaff to the rescue!
Hope you get your account wiped of this. Wouldn't want you to quit just because of some stupid mishap.
2011-07-10 13:54:00

Author:
DarrienEven
Posts: 217


A very well written and thought out reply Kris - you've put your standpoint forward in a very calm but clear manner. I only hope that they will take you seriously and actually DO something, instead of brushing under the carpet. Fingers and toes are tightly crossed for you!2011-07-10 13:54:00

Author:
rialrees
Posts: 1015


A very well written and thought out reply Kris - you've put your standpoint forward in a very calm but clear manner. I only hope that they will take you seriously and actually DO something, instead of brushing under the carpet. Fingers and toes are tightly crossed for you!

Exactly! I second that

Very well written and professionally handled. Hope for the best
2011-07-10 15:24:00

Author:
Malamo999
Posts: 107


I say if he he doesn't get let back on that we all just riot. That's right, all of us riot, by ourselves in our respective cities. A bunch of cities will just have one or two crazy people walking around breaking stuff.2011-07-10 21:47:00

Author:
sp0ngyraver
Posts: 407


Oh man thats horrible. Not the email you send to them, but the way sony threats you. It seems that after the PSN hack, sony is very strict and polite about all the little things. Game hackers, cheaters, and trashtalkers get away with it, and the innocents are getting the blame..

'Succes ermee man. als je geunbanned bent, drinken we samen een pilsje '
2011-07-11 00:36:00

Author:
DoomeDx
Posts: 132


Hate to be the guy that objects here but this is my two cents.

Sony are a good company and mix-ups in a huge organization can occur. Chances are that they actually banned your account accidentally, so while it isn't your fault you should (in theory) have nothing to worry about. Simply explain your situation to an official when the ban has ended.
2011-07-11 13:37:00

Author:
Tecnoguy1
Posts: 206


Hate to be the guy that objects here but this is my two cents.

Sony are a good company and mix-ups in a huge organization can occur. Chances are that they actually banned your account accidentally, so while it isn't your fault you should (in theory) have nothing to worry about. Simply explain your situation to an official when the ban has ended.

Lack of official options for appeal and a blatant refusal by customer support to help (and assuming guilt by default) leaves MUCH to improve on Sony's end. I hope this is not routine, or worse - policy. I already talked to officials and they were pretty hostile towards me.

Do you have a suggestion who else to talk to and how to contact them?
2011-07-11 14:22:00

Author:
Antikris
Posts: 1340


Lack of official options for appeal and a blatant refusal by customer support to help (and assuming guilt by default) leaves MUCH to improve on Sony's end. I hope this is not routine, or worse - policy. I already talked to officials and they were pretty hostile towards me.

Do you have a suggestion who else to talk to and how to contact them?

People are people.

You should know by now that no one on a 'customer support' line is going to be courteous, they're all cross people who hate their job.

As for policy that's something for the organization to answer to.

As for assistance, you could try talking to the Consumer Union in your country.
2011-07-11 14:42:00

Author:
Tecnoguy1
Posts: 206


People are people.

You should know by now that no one on a 'customer support' line is going to be courteous, they're all cross people who hate their job.

Well, I know for one that if I was at the end of the line then I would not be just a 'cross person who hates their job'... I mean: You're working for Sony! That's an amazing accomplishment! Even if it's not very high up... and really good experiences with Dell customer support and Belkin too...
2011-07-11 15:03:00

Author:
Malamo999
Posts: 107


People are people.

You should know by now that no one on a 'customer support' line is going to be courteous, they're all cross people who hate their job.

I don't think being in customer service automatically means you hate your job. Or that they are all cross people. You shouldn't make generalizations.
2011-07-11 17:12:00

Author:
shane_danger
Posts: 283


I don't think being in customer service automatically means you hate your job. Or that they are all cross people. You shouldn't make generalizations.

Exactly, I second that!
2011-07-11 18:01:00

Author:
Malamo999
Posts: 107


Yup, this happend to me on LBP1. My level got moderated for some unknown reason, and as I was un-experianced to LBP, I just deleted it. I swear I worked so *uking hard on that level, and I bet some nob with nothing better to do reported it. I stayed away from LBP-creating for about a year after that incident...2011-07-11 19:13:00

Author:
liamdaniels
Posts: 85


I know of a few more people who I think are more deserving, but I don't want to make this into a name and shame thread. My argument is not that I am less guilty than pick-a-player, but that I am innocent.

Fair enough. Wasn't the intention, anyway. Just saying...
2011-07-12 11:56:00

Author:
Malamo999
Posts: 107


They ban you but they don't ban trolls like...

I know of a few more people who I think are more deserving, but I don't want to make this into a name and shame thread. My argument is not that I am less guilty than pick-a-player, but that I am innocent.
2011-07-12 12:49:00

Author:
Antikris
Posts: 1340


I don't think being in customer service automatically means you hate your job. Or that they are all cross people. You shouldn't make generalizations.

Not making generalizations.

I'm saying if they're not in the mood to help, then that's their likely position. We should solve this by asking the question "Would you like to sit answering a phone talking to idiots all day?" I'm not for once calling the OP an idiot. The other day on the radio I heard a woman calling in on one of these phone-ins. This was the special phone-in once a week where they spoke to consumer experts.

She started giving out because Sony would not allow her a refund or let her return a game she downloaded on the PSStore because she clicked the wrong game accidentally.

I would be cross If I had to listen to that crap all day.


Yup, this happend to me on LBP1. My level got moderated for some unknown reason, and as I was un-experianced to LBP, I just deleted it. I swear I worked so *uking hard on that level, and I bet some nob with nothing better to do reported it. I stayed away from LBP-creating for about a year after that incident...

One of mine got moderated too, I couldn't even edit it.
2011-07-12 15:52:00

Author:
Tecnoguy1
Posts: 206


Not making generalizations.
It really sounded like it...
I'm saying if they're not in the mood to help, then that's their likely position. We should solve this by asking the question "Would you like to sit answering a phone talking to idiots all day?" I'm not for once calling the OP an idiot. The other day on the radio I heard a woman calling in on one of these phone-ins. This was the special phone-in once a week where they spoke to consumer experts.
I've had a few calls to Sony, generally quite helpful setting up the internet on there (2009) and some problems with the Blu-Ray disk player(Recent)... I think it's really unfair that you are making generalizations again by saying 'all the people who phone Sony customer support are idiots' as I certainly know my way around with most things LBP 2/Playstation.
She started giving out because Sony would not allow her a refund or let her return a game she downloaded on the PSStore because she clicked the wrong game accidentally.
I have done that before... but they did say no refunds, so... I still would be angry/disappointed/sad!
I would be cross If I had to listen to that crap all day.
Again, it's a job at Sony! A huge multimedia corporation, 70 Million PSN users! It's not like you are working as someone who takes calls for a duct tape manufacturer!
One of mine got moderated too, I couldn't even edit it.
Do you think it could have had any offensive content or the likes?
2011-07-12 16:03:00

Author:
Malamo999
Posts: 107


Do you think it could have had any offensive content or the likes? You also have to remember, not very many people that HAVE a PS3 are what I call a geek. I am a geek. A geek simply knows almost everything about something, in my opinion. So, most of the people just buy a console 'Because their friends have it' or some other thing, that usually ends up in them not knowing anything about the console. For example. There is a recovery menu, where you can clean up your PS3s cache files, I found that myself. I found it when I had to reset the display resolution, and started talking to somebody. Then, I found that menu, which speeds up your PS3 a lot!2011-07-12 16:15:00

Author:
StaticLinuxpro
Posts: 482


Do you think it could have had any offensive content or the likes?

I'll admit I may have been a bit too blunt but it's true. If you are sitting in a building during summer things can get heated with outside stimulus.

As for the refunds, how can you be refunded on something that you downloaded onto your hard disc and own the rights to? If that was aloud we'd all (including me, admitably) be pirating everything on the store. Knowing your way around a playstation makes no difference, people study technology for years and they make mistakes. Having to repeat the same thing continuously is draining.

I'm just defending Sony as they've been beaten all year round with the hacking and it's not fair to be so cutting on them, policies are policies and as I stated before the best course of action is to contact your country's consumer agency.

Anyways, no reason to start a flame war guys, it's needless.
2011-07-12 16:20:00

Author:
Tecnoguy1
Posts: 206


First off dude, I just want to apologize this happened to you. I know what you mean because i was recently corrupted and there was no way to avoid it. As for your problem, being as this is lbp not call of duty, the "good grief" reports are a little more sensitive. that being said, it could be an obscene costume for your sackperson, it could be anything youve said that was actually bad. i once put "analog" on a sticky note, it blocked it out, maybe thats your problem. In your pics, possibly its the devil or the word "pot" in sack pot. Ridiculous i know, but thats how silly it has to be when it comes down to this little proof. i wish you best of luck in whatever you decide to do next. Who knows, it could all be for the better. I sure hope so2011-07-12 16:36:00

Author:
mrhollywood12345
Posts: 89


In your pics, possibly its the devil or the word "pot" in sack pot. Ridiculous i know, but thats how silly it has to be when it comes down to this little proof.

It is a slot machine, a jackpot.

There are costume parts, decorations, stickers and entire levels made by MM that shipped with the game (!) that contain more satanistic imagery than in that one picture of mine. You cannot as a company offer images of devils for your players to use and then ban people for using them.

There is nothing obscene about these pictures, though, but I get your point. If these were argued as a legitimate reason to ban someone from their network for a month and threaten them with a permanent ban, then I don't think I want to do anymore creating under the Sony umbrella. People who get upset by out-of-context far-fetched ideas do not deserve the privilege to work for that company and are a severe hazard to the satisfaction of their customer base.

N.B.: the devil bit was a pretty funny moment in Create mode with friends. One of them pulled out this sackbot with a recorded magic mouth that started singing "I don't want to set the world on fire I just want to start a flame in your heart". When nobody was looking I took the bot and beautied it up a bit.
2011-07-12 16:50:00

Author:
Antikris
Posts: 1340


You also have to remember, not very many people that HAVE a PS3 are what I call a geek. I am a geek. A geek simply knows almost everything about something, in my opinion. So, most of the people just buy a console 'Because their friends have it' or some other thing, that usually ends up in them not knowing anything about the console. For example. There is a recovery menu, where you can clean up your PS3s cache files, I found that myself. I found it when I had to reset the display resolution, and started talking to somebody. Then, I found that menu, which speeds up your PS3 a lot!
Well, not many people bother to take the time to get to know a device totally inside and out. Not many people actually do have the time to do it, I personally know loads about everything consoles, PC's/PC games, pretty wide range of stuff. But I've been completely put off all Sony products ever since the Hacking. Having personal credit card details stolen is much worse than anything else

I'll admit I may have been a bit too blunt but it's true. If you are sitting in a building during summer things can get heated with outside stimulus.

As for the refunds, how can you be refunded on something that you downloaded onto your hard disc and own the rights to? If that was aloud we'd all (including me, admitably) be pirating everything on the store. Knowing your way around a playstation makes no difference, people study technology for years and they make mistakes. Having to repeat the same thing continuously is draining.

I'm just defending Sony as they've been beaten all year round with the hacking and it's not fair to be so cutting on them, policies are policies and as I stated before the best course of action is to contact your country's consumer agency.

Anyways, no reason to start a flame war guys, it's needless.
Yes, but It is still a job at Sony... Better than emptying Wheelie bins every week lol xD

Well... if you took advantage of that PS+ Offer for 1 month you would have seen that no-one can now use the content that was handed out for free to Members in the time, it would have expired. to get a refund they would have to download a key that would force the content to expire. Simple solution

One customer in 70,000,000 is not really going to make a huge difference at the moment as (I guess) quite a decent percent of PSN users are going to feel cheated at the fact that their details have been stolen. :L

But you haven't started a flame war...?

First off dude, I just want to apologize this happened to you. I know what you mean because i was recently corrupted and there was no way to avoid it. As for your problem, being as this is lbp not call of duty, the "good grief" reports are a little more sensitive. that being said, it could be an obscene costume for your sackperson, it could be anything youve said that was actually bad. i once put "analog" on a sticky note, it blocked it out, maybe thats your problem. In your pics, possibly its the devil or the word "pot" in sack pot. Ridiculous i know, but thats how silly it has to be when it comes down to this little proof. i wish you best of luck in whatever you decide to do next. Who knows, it could all be for the better. I sure hope soThanks! I know other people have been banned for ridiculous reasons... and this time it happened there was no proof as to what he did! :'(


There are costume parts, decorations, stickers and entire levels made by MM that shipped with the game (!) that contain more satanistic imagery than in that one picture of mine. You cannot as a company offer images of devils for your players to use and then ban people for using them.


Name, description, pics?!?
2011-07-12 17:07:00

Author:
Malamo999
Posts: 107


Name, description, pics?!?

Sackbot meanies.
2011-07-12 17:51:00

Author:
Antikris
Posts: 1340


Hey, I never got a level moderated, but almost everytime my PS3 lags in LBP2, when I come back it says "your pod was moderated". And if I don't manually reset my pod (which is empty already, duh ?) it won't let people visit me. Perhaps your PS3 lagged and sent them a wrong... I don't know I'm just trying to say something...

Or perhaps your account got stolen by someone who had nothing better to do than empty you cash on your account before doing spam so you're blocked and can't see you got stolen. That would be evil...
2011-07-12 18:59:00

Author:
Unknown User


Hey, I never got a level moderated, but almost everytime my PS3 lags in LBP2, when I come back it says "your pod was moderated". And if I don't manually reset my pod (which is empty already, duh ?) it won't let people visit me. Perhaps your PS3 lagged and sent them a wrong... I don't know I'm just trying to say something...

Or perhaps your account got stolen by someone who had nothing better to do than empty you cash on your account before doing spam so you're blocked and can't see you got stolen. That would be evil...

I thought of that... hackers or something...


Sackbot meanies.

Really? They're nothing bad... or satanic...?!?!
2011-07-12 19:16:00

Author:
Malamo999
Posts: 107


[QUOTE=Antikris;885657]It is a slot machine, a jackpot.

There are costume parts, decorations, stickers and entire levels made by MM that shipped with the game (!) that contain more satanistic imagery than in that one picture of mine. You cannot as a company offer images of devils for your players to use and then ban people for using them.

[QUOTE]

looks liek i screwed the quote up, oh well

I know, im just guessing based on what the fact theres no proof. i knew sackpot meant jackpot and i knew devil costumes were availavle. i wasnt even really thinking those were reasons, im simply stating they're the worst (bear in mind worst doesnt necesarily mean bad) ive seen out of all the non-existant bad things youve done.

Oh and btw i queued up your levels today. very good
2011-07-12 21:15:00

Author:
mrhollywood12345
Posts: 89


But you haven't started a flame war...?

Sorry, wrong term, an argument.
And I completely agree with MrHollywood because crap like that happens all the time. One guy made a mod in MNR about a plant in kid's TV show and called it weed.

Guess what happened.
2011-07-13 13:45:00

Author:
Tecnoguy1
Posts: 206


Sorry, wrong term, an argument.
And I completely agree with MrHollywood because crap like that happens all the time. One guy made a mod in MNR about a plant in kid's TV show and called it weed.

Guess what happened.

That's ridiculous! They banned him/moderated the mod? Lol.
2011-07-13 15:06:00

Author:
Malamo999
Posts: 107


That's ridiculous! They banned him/moderated the mod? Lol.

Yep, they moderated the mod.

Yet when the guy looked there was about 40 mods that were actually about drugs lol.
2011-07-14 11:29:00

Author:
Tecnoguy1
Posts: 206


Yep, they moderated the mod.

Yet when the guy looked there was about 40 mods that were actually about drugs lol.

Haha, ooh wow. I would have understood if it was just innocent but if it was on purpose.. -_-
2011-07-16 13:08:00

Author:
Malamo999
Posts: 107


I'm really sorry to hear about you getting banned, though I don't really know who you are. You seem innocent, and without any proof provided against you I don't see how you can be considered guilty. Hopefully this will be taken care of before it's too late. It seems odd that Sony will just ban someone from their PSN account for a month on a whim like that, especially when you consider things like PS+, PSN Store, and all that. I know it's probably all in their TOU (or TOS, or whatever their contract thing is called) but it still seems ridiculous to me. Even more so, the idea of being locked out of your download list if you get permanently banned seems far more wrong, since that could lock you out of things you payed good money for. Anyway, take care! We'll all be rooting for you.2011-07-16 18:30:00

Author:
Marioface5
Posts: 73


Even more so, the idea of being locked out of your download list if you get permanently banned seems far more wrong, since that could lock you out of things you payed good money for. Anyway, take care! We'll all be rooting for you.

I created another account for the time-being, to get online; purchased DLC is not locked to one account, but created levels are. As soon as I my suspension ends I will see what I can backup to that other account for in case Sony feels insulted again and I receive a permanent ban.
2011-07-16 19:47:00

Author:
Antikris
Posts: 1340


Just curious, is there anything in place to prevent the following:

Let's say, Dude A makes a level and publishes. Then Dude B plays the level and slams a nice big sticker of his weiner on the wall, then reports it. Does Dude A get in trouble, or does Dude B get caught? I would assume that, once reported, someone would investigate the level to find that there is, in fact, no donker slapped on a wall... Right?
2011-07-16 21:21:00

Author:
melomaniac
Posts: 51


Just curious, is there anything in place to prevent the following:

Let's say, Dude A makes a level and publishes. Then Dude B plays the level and slams a nice big sticker of his weiner on the wall, then reports it. Does Dude A get in trouble, or does Dude B get caught? I would assume that, once reported, someone would investigate the level to find that there is, in fact, no donker slapped on a wall... Right?

I think MM can open up levels in create mode if someone reports something like that in the level, and check if it was there in the original version that was published.
2011-07-17 05:37:00

Author:
Unknown User


I created another account for the time-being, to get online; purchased DLC is not locked to one account, but created levels are. As soon as I my suspension ends I will see what I can backup to that other account for in case Sony feels insulted again and I receive a permanent ban.

Oh, I know, I just meant that if you had for whatever reason deleted something you purchased you wouldn't be able to access your download list to redownload it.
2011-07-17 06:09:00

Author:
Marioface5
Posts: 73


whats the new name?2011-07-17 11:48:00

Author:
Unknown User


whats the new name?

I'd recommend he keep the information secret right now, or at least not post it publicly. We still don't know who's responsible for the good grief.

We may have a spy amongst us...
2011-07-17 12:34:00

Author:
sp0ngyraver
Posts: 407


Reading this is so demoralising

I know I might be a week late, but for any of those out there doubting the Kris' innocence, Don't! He is a kind, and very helpful person (just look in the "Help Section" of this forum) and also incredibly talented. The stuff he is currently working on continually amazes me every time I see it progress.

Nice that the wheels of justice have seemingly been sat in motion though. You are always welcome to add me on your temp account as well, but I can understand if you don't want to take the risks...

Keep your spirit high Kris, and don't let these moderation Ef-ups throw you out of the loop. LBP deserves your brilliance, even if it isn't aware of it itself

Best regards,
Bob ^^
2011-07-17 17:15:00

Author:
Slaeden-Bob
Posts: 605


Just curious, is there anything in place to prevent the following:

Let's say, Dude A makes a level and publishes. Then Dude B plays the level and slams a nice big sticker of his weiner on the wall, then reports it. Does Dude A get in trouble, or does Dude B get caught? I would assume that, once reported, someone would investigate the level to find that there is, in fact, no donker slapped on a wall... Right?
I posted that earlier. It would seem highly likely that that could have happened.

I think MM can open up levels in create mode if someone reports something like that in the level, and check if it was there in the original version that was published.
I see literally no chance of that happening, or at least I hope not. I don't want to publish a level that was made for 150 hours then find out Mm has been into the level and edited it! :o

I'd recommend he keep the information secret right now, or at least not post it publicly. We still don't know who's responsible for the good grief.

We may have a spy amongst us...
Yeah, agreed.

*Plays Mission Impossible theme*

Reading this is so demoralising

I know I might be a week late, but for any of those out there doubting the Kris' innocence, Don't! He is a kind, and very helpful person (just look in the "Help Section" of this forum) and also incredibly talented. The stuff he is currently working on continually amazes me every time I see it progress.

Nice that the wheels of justice have seemingly been sat in motion though. You are always welcome to add me on your temp account as well, but I can understand if you don't want to take the risks...

Keep your spirit high Kris, and don't let these moderation Ef-ups throw you out of the loop. LBP deserves your brilliance, even if it isn't aware of it itself

Best regards,
Bob ^^
Yeah

Exactly. Craftworld Aleste is just AMAZING. We can't lose an A+ Creator like you, man.
2011-07-17 20:53:00

Author:
Malamo999
Posts: 107


Maybe some noob thought "Oh this guy sucks and his lvls suck too,I'll lie and get him in trouble."2011-09-05 23:38:00

Author:
Unknown User


Censorship of Art didn't die with the fall of Nazi Germany. So long as the censorship level is set so low, and enforced so stringently, LBP will never be widely recognized as an Art-form . that's why I choose not to publish levels anymore. Instead; I use LBP to make short movies and music for Youtube. The censorship isn't so tight there.2011-09-06 05:10:00

Author:
sellfcon
Posts: 79


@sellfcon: I agree with the sentiment, though I still play the game.

The rest of this post is a rant mainly to keep me busy at my desk without doing my actual job.

One of the major problems, the one that most strongly parallels 1984 and Fahrenheit 451 (yeah, over referenced, but sadly always relevant), is that most LBP censorship is imposed not by the all-seeing eye, but privately and often anonymously by our neighbors and peers.

Offensive content? Dissenting view? Don't like a player? Don't like something, anything, at all, for any reason? Good Grief it with a spam account and invented profile data, and five more times with different accounts. Libel is treated as truth because the system is both automated and overwhelmed - people complain nonstop via all channels, the fans sometimes more than the haters - and there are no repercussions for bad behavior if your goal is to simply behave badly.

Self-policing is the double edged sword of civilization, going way back. Be part of the village, or be banned to the wilderness to die. Conform to the group or be exiled. Police are there for the no-brainer stuff, but even so a gun on every corner can't do crowd control like self-policing. And self-policing allows for both altruism and extreme prejudice in a community, so that the righteous and the terrified can "live together" in a fake sort of peace that's more about wishing we each had a button to incinerate any number of strangers. And everyone thinks they're a better judge than the next person. And that is also mirrored in nitpicky, witch trial, bullsh*t accusations of so-and-so by neighbors and peers.

Now the village is digital and global, but the principles are the same: I'll downvote your comment and harass you into Deleting Everything if I don't like your opinion. No debate, just invented punitive catchphrases, Newspeak for people who don't realize the irony, labels and accusations with empty meanings backed by kneejerk righteousness and rage and anonymity.

I have just as much power to get you banned as you do me - right or wrong, we have equal ability to ruin each other, even after one of us establishes a record of lying or exploiting the system. That sucks. It's not anarchy and it's not totalitarianism, though. Which is just the right sort of gray zone that people seem to want.

More specific to LBP in case this is all a bit too much gravity for a fun children's game:

Give children the right to vote and you negate all adult laws.

Censorship is a major problem. But it's not Big Brother doing it. It's the guy in the next cell who's keeping an eye on you and complaining about what you do. Get into a ******* match with him if you like, or conform, or commit suicide, it's all the same to the system. So long as the community self-polices, everything is a lot easier to keep locked down.
2011-09-06 06:14:00

Author:
Unknown User


i started LBP2 up a while back and got a short message saying something about my pod being reset, not 100% sure but I think it said because of obscenity. Didn't pay to much attention to it because I don't spend much time in the pod and not much attention to decorating it either. But later I started thinking, WHAT?? Like the OP nothing no idea was given to what it was. I didn't get no mail or ban though.

Think its really bad that sony doesn't give the OP any proof or even an idea of what was wrong. Even if he did something wrong, they should tell what it is so he can avoid doing it again!

Hope you get it worked out man!
(En cool dat er meer nederlanders zijn hier )
2011-09-06 07:04:00

Author:
Tricky
Posts: 46


The rest of this post is a rant mainly to keep me busy at my desk without doing my actual job.

Same reason I read it all. Great points and some newspeak for you STFU NOOB.

Self policing does also lead to a feeling of control over a system you didn't create, as well as making you feel connected to the creators. This leads to an interesting self awareness I see more and more in younger people. You hang out in socially constructed online cliques and only 'like' what like minded people see. Opinions are never offered they are given and they considered 100% truth.

What scares me is how these people are conditioned to react when confronted in real life with someone with differing opinions. Like when they get a little older, get to university and join the workforce.
2011-09-06 07:57:00

Author:
Mr_Fusion
Posts: 1799


What scares me is how these people are conditioned to react when confronted in real life with someone with differing opinions. Like when they get a little older, get to university and join the workforce.

I know right! And it's not like we haven't already seen crises of generations already, before the Internet came along and gave everyone the shroud of anonymity to stew in their mental problems and even turn into quasi-heroes through sociopathy. God forbid that broken superiority carry into a fight on the train. God forbid.

And it's going to get worse. We're already seeing people go from "oh I don't like that User33024 is more popular than me, I'll just get them banned" to "this is User33024's real name, all online aliases and passwords, address and credit card info, let's call his company, his family and post shopped images of him all over the internet" (literally "let's make this a meme" right now, but the language will be different in another few years and the motives a lot more sinister)...
2011-09-06 08:48:00

Author:
Unknown User


There needs be a better appeal process plain and simple. The ones who are legitimately at fault would not bother to appeal and since Sony can't realistically be judge and jury over every good grief complaint, they could at least try to investigate the appealed cases and give harsher penalties to those who falsely file grief reports. If its a matter of privacy vs. getting banned, I would much rather have Sony go through my levels in create mode (I'm sure they can do this anyway without our permission, it is their game after all..) to see that there is no offensive content, than be banned for no reason.2011-09-07 18:05:00

Author:
Death_with_an_H
Posts: 72


And here I thought I was the only 1984 fan! Ingsoc in LBP? Does that make MM the Inner Party? And who are the Proles in this scenario?2011-09-10 04:29:00

Author:
sp0ngyraver
Posts: 407


It's a game.2011-09-12 00:52:00

Author:
Rather Tasty
Posts: 57


Some people are just ignorant.2011-09-12 06:52:00

Author:
sp0ngyraver
Posts: 407


And here I thought I was the only 1984 fan! Ingsoc in LBP? Does that make MM the Inner Party? And who are the Proles in this scenario?

Hmm the prols that's hard... H4H and all that stuff don't really fit.

Playing the cool pages without filtering could be compared to a cage full or rats being slowly lowered over my head.

Speaking of the cool pages they sure are 1 minute hate sessions.
2011-09-13 08:57:00

Author:
Mr_Fusion
Posts: 1799


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