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#1

"Your profile cannot be saved because it is too large"

Archive: 48 posts


My sister has started getting the following error now when she tries to do practically anything in LBP:


Your profile cannot be saved because it is too large. Try deleting unwanted items from My Pictures, My Objects, My Costumes, or My Levels.

This includes rating levels, making levels, winning stickers/objects, etc.

This is strange because she doesn't have that many community/custom objects (three pages at most), has less than a dozen pictures, and only about six levels. Additionally, the PS3 itself has about 170GB of spare capacity.

Anyone encountered this and/or know what to do? What could be gobbling up so much space, seeing as the provided error is so ambiguous?
2008-12-06 13:31:00

Author:
Ryan Williams
Posts: 11


My sister has started getting the following error now when she tries to do practically anything in LBP:



This includes rating levels, making levels, winning stickers/objects, etc.

This is strange because she doesn't have that many community/custom objects (three pages at most), has less than a dozen pictures, and only about six levels. Additionally, the PS3 itself has about 170GB of spare capacity.

Anyone encountered this and/or know what to do? What could be gobbling up so much space, seeing as the provided error is so ambiguous?

I get this too sometimes, don't worry it isn't a big problem. You will just need to delete some stuff. It usually happens to me when I collect prize bubbles online. I just delete some of them and all is back to normal. You will probably find a large portion of community objects are pointless anyway & just eat up valuable space for your profile. It's all linked.
2008-12-07 00:19:00

Author:
Sack-Andreas
Posts: 70


All my stuff is too complex on my moon. I only have like 6 levels on there and I'm always hitting my limit. I really hope they can increase the profile size in an upcoming patch because I want to have no limits locally.2008-12-07 05:30:00

Author:
gevurah22
Posts: 1476


I just started getting this message about 2 days ago. I just deleted some rubbish 'prizes' and it was sorted.2008-12-07 09:41:00

Author:
mongoose7
Posts: 473


I think the limit on the user profiles is around 5mb, and that may be a PS3 standard thing? Here's hoping they split it out into multiple files - one for community photos/objects/personal creations/etc.

In the meantime I think the photos take up a lot of space - there's usually a bunch of photobooth pictures that can be easily deleted.
2008-12-09 20:28:00

Author:
CaptainSpiff
Posts: 17


Yeah. Anyone who has played the 'Photobooth' level will have at least 20 for sure.2008-12-09 21:09:00

Author:
mongoose7
Posts: 473


i have deleted everything the game would let me..... same thing...2009-06-28 18:11:00

Author:
whargoul
Posts: 3


Will all the DLC they sell, I thought they might want to increase profile size...
And this is IF it's possible. There clearly is a devellopment guideline for PS3 that is asking to reserve the max amount of space your game will ever use right when you create the first save file.

Still, i'd hope they consider an increase in space.
2009-06-28 18:32:00

Author:
RangerZero
Posts: 3901


i have deleted everything the game would let me..... same thing...


If you have removed all or most personal and community objects as well as photos... how many costumes as well as levels do you have on your moon? That might be what is causing it. I get in trouble due to how many workshops and backup copies I have going at any one time.

I don't think the number of levels are as much of a deal as how large each of them are on the thermometer.

Good luck!
2009-06-28 20:40:00

Author:
jwwphotos
Posts: 11383


This is beginning to become more and more of an annoyance for me. I can be working on a level and constantly saving every ten minutes. Suddenly I get this message, so I start deleting costumes, stickers, objects.... everything I can... and it's NEVER enough to correct the problem. I always end up having to delete far more objects than whatever I have just created that is taking up thermo or memory or whatever the hell is causing the problem.

They really should come up with a way to give us more space.

(rant over)
2009-06-29 05:45:00

Author:
Rustbukkit
Posts: 1737


If you have removed all or most personal and community objects as well as photos... how many costumes as well as levels do you have on your moon? That might be what is causing it. I get in trouble due to how many workshops and backup copies I have going at any one time.

I don't think the number of levels are as much of a deal as how large each of them are on the thermometer.

Good luck!

The customes shouldn't have any real effect, i have 83 saved and still don't have the message.
But the levels, it does depends how much they have, you can have about 3-5 with high/ full termo at most in your moon if i'm not mistaking.
Comunity objects don't take THAT much bubt still takes quite some and if you let them pile up its gonna take a lot of space in no time and its gonna take longer dciding if you want to keep (if) any and which.
2009-06-29 09:45:00

Author:
Silverleon
Posts: 6707


RuctBukkit, as captainSpiff and RangerZero have said, this is probably to do with sony putting restrictions on the save game file size /format etc. Obviously the decision was made before they thought of the implications to a user-content based game. Thing is though, I can't believe Sony haven't altered this simply for LBP - it's a well known issue in an important game to them and I can't see how it's difficult to roll that into an OS update.

I really don't understand why they would put such restrictions on, yeah stop developers from storing gigs of crap on your HDD, but 5MB limit? What a pathetically small in 2009!
2009-06-29 09:59:00

Author:
rtm223
Posts: 6497


I always get this message! I had to delete so much stuff! I now have 3 costumes, 4 objects, no community stickers/objects and about 10 levels on my moon. Everytime I go to add a new costume I get the message and end up having to delete something again, Im running out of things to delete! AAARRRGGHHHH!!!2009-06-29 12:26:00

Author:
Leather-Monkey
Posts: 2266


If you have 10 levels on your moon, I assume you are not working on them all simultaneously? publish them locked, back up your profile to usb and delete them from your moon. Saves you plenty of space. You can do the same with objects you want to keep but don't use often.2009-06-29 12:53:00

Author:
rtm223
Posts: 6497


RuctBukkit, as captainSpiff and RangerZero have said, this is probably to do with sony putting restrictions on the save game file size /format etc. Obviously the decision was made before they thought of the implications to a user-content based game. Thing is though, I can't believe Sony haven't altered this simply for LBP - it's a well known issue in an important game to them and I can't see how it's difficult to roll that into an OS update.

I really don't understand why they would put such restrictions on, yeah stop developers from storing gigs of crap on your HDD, but 5MB limit? What a pathetically small in 2009!


Amen to that! These are my thoughts exactly. They must be aware that this is an issue with this game and serious creators. Well, hopefully they will decide that this game is worth while taking the small amount of time and effort to address the issue.
2009-06-29 16:50:00

Author:
Rustbukkit
Posts: 1737


I really don't understand why they would put such restrictions on, yeah stop developers from storing gigs of crap on your HDD, but 5MB limit? What a pathetically small in 2009!

Actually, it's not the size that is restricted though there is probably a "good practice" suggestion. The rules comes from the idea that the player shouldn't lose content. When you start a game, it format some space for its save files. The rule ask for formatting the total possible space right at the beginning so the game or the PS3 can tell you "you don't have enough place to create a save file" if ever your PS3 was pretty much full. It prevent you from playing and then right in the middle of your game you'd try to save and the PS3 would tell you "hahaha you can't save, quit the game, clean your HDD lol".

So, I mean, the rule is necessary BUT in the case of LBP they should have either saved more space on the HDD or create a function where you ask for creating more space. There's always a solution, just not always the people having great ideas.

.
2009-06-29 17:11:00

Author:
RangerZero
Posts: 3901


I have been fighting with this profile problem for a LONG time now. Most of my levels on my moon are maxed out in thermo and I have two levels for storage of glitch materials and other useful items like custom stickers ad switches and lettering. So in total I have 6 full thermometer levels and two much smaller ones. I have very few objects and maybe 12 or so custom stickers and my profile is full nearly every time I play.

I really hope IF it is possible that they can manage a way to get the space for profile larger or I'll have to start deleting levels.
2009-06-29 17:31:00

Author:
Morgana25
Posts: 5983


I have been fighting with this profile problem for a LONG time now. Most of my levels on my moon are maxed out in thermo and I have two levels for storage of glitch materials and other useful items like custom stickers ad switches and lettering. So in total I have 6 full thermometer levels and two much smaller ones. I have very few objects and maybe 12 or so custom stickers and my profile is full nearly every time I play.

I really hope IF it is possible that they can manage a way to get the space for profile larger or I'll have to start deleting levels.

Store your levels in another PSN account? That's what I will do when I will not be able to make space anymore.

(lock your levels, make them copyable. log into the other account, download them to your moon)
2009-06-29 18:03:00

Author:
RangerZero
Posts: 3901


Good point Ranger, that's even better than my suggestion of just uploading them. Nice tip.2009-06-29 19:47:00

Author:
rtm223
Posts: 6497


I got this at least 5 times while making my Calvin + Hobbes level.
So annoying. I don't want to delete any of my costumes, and you need custom stickers because the standard stickers dont have enough colours. grr.

How easy is it to create a new psn account?
And I guess you need to send your self the keys?
2009-06-30 11:33:00

Author:
midnight_heist
Posts: 2513


I just started getting this I reccomend Deleting unused costumes, Like someone already said Make a copy and put it on a flash drive and delete your ten levels, If you have Stickers, Community photo's, Or any of that stuff Delete what you don't use. Someone should make a petition and send it to sony. *Online Petition of course*2009-06-30 20:10:00

Author:
LittlePlanetBig
Posts: 12


i have no photos... no comunity photors/pics no levels no decorations in my pod... every item that was deleteable from the popit is gone... same ****ed thing keeps happening i havent played the game in 6 months now due to this problem.. i realy liked the game... but i can honestly say this will be the last LBP title i buy if they cant fix this problem Play share create... my ***2009-07-05 16:59:00

Author:
whargoul
Posts: 3


i have no photos... no comunity photors/pics no levels no decorations in my pod... every item that was deleteable from the popit is gone... same ****ed thing keeps happening i havent played the game in 6 months now due to this problem.. i realy liked the game... but i can honestly say this will be the last LBP title i buy if they cant fix this problem Play share create... my ***

Is there stuff on your moon? This counts you know.
2009-07-05 18:46:00

Author:
RangerZero
Posts: 3901


Does anyone know why when you save a single level numerous times, its as if you are making many levels? This gets annoying if you work on a level for a long time, so you save lots. I had to delete several levels just so I could keep it.2009-07-06 02:15:00

Author:
Kog
Posts: 2358


Does anyone know why when you save a single level numerous times, its as if you are making many levels? This gets annoying if you work on a level for a long time, so you save lots. I had to delete several levels just so I could keep it.

?? What do you mean? This is not happening for me.
It is possible that the more thermo you have, the more space this one level takes in your profile (thought this would be really bad design).

.
2009-07-06 15:12:00

Author:
RangerZero
Posts: 3901


?? What do you mean? This is not happening for me.
It is possible that the more thermo you have, the more space this one level takes in your profile (thought this would be really bad design).

.

If he is talking about saving multiples on the moon, I assumed it did. ..at least when I make a backup copy of something in progress on my moon, I usually go over the limit until I start removing other levels or reducing their thermo.

Too bad your moon isn't truly remote and not hooked to your profile at all. You wouldn't have a limit other than the number of slots on the moon and the free space left in the PS3. ..it would be REALLY cool if you could hook a large usb drive and manage SEVERAL remote moons.

I suspect due to the way the PS3 was created they are limited to a certain game profile size. ...I could be horribly wrong though and simply musing on the topic. If it was due to a Sony limitation and thus could not change for a bit, make it so your moon had a separate profiles that could be rotated in like pages.
2009-07-06 16:04:00

Author:
jwwphotos
Posts: 11383


I feel everyone's pain here. I'm constantly running into this problem. I installed a 320GB HDD in my ps3 last year. I'd multiply my profile size 100 fold if they let me 2009-07-06 17:38:00

Author:
dcf
Posts: 468


No, when I'm in a level and I save multiple times, it finally starts showing that message. But the thermo sounds right, so it's probably that.2009-07-06 17:39:00

Author:
Kog
Posts: 2358


I suspect due to the way the PS3 was created they are limited to a certain game profile size. ...I could be horribly wrong though and simply musing on the topic. If it was due to a Sony limitation and thus could not change for a bit, make it so your moon had a separate profiles that could be rotated in like pages.

Actually, I have the answer for you here. I've been a "certification specialist" at Ubisoft for 2 years so I know alot about dev guidelines for approval. You can format as much space as you want for a game in theory. What you don't have the right to do is to increase the formated space after its creation.

What's ironic in all this is that the logic behind the "don't increase the size needed to save ever" is to prevent you to lose your progress if ever your PS3 is full and also to prevent one single game to clog your HDD uselessly. The irony is that when a dev like Media Molecule isn't formatting enough space for its game in the first place, you run out of space in the game instead. LOL.

Seriously, every time we talk about such things I always wonder how Media Molecule didn't see it coming. I mean, it's a such a ridiculous and retarded oversight when you're creating the most "user content oriented" game ever...

.
2009-07-07 01:22:00

Author:
RangerZero
Posts: 3901


Actually, I have the answer for you here. I've been a "certification specialist" at Ubisoft for 2 years so I know alot about dev guidelines for approval. You can format as much space as you want for a game in theory. What you don't have the right to do is to increase the formated space after its creation.

What's ironic in all this is that the logic behind the "don't increase the size needed to save ever" is to prevent you to lose your progress if ever your PS3 is full and also to prevent one single game to clog your HDD uselessly. The irony is that when a dev like Media Molecule isn't formatting enough space for its game in the first place, you run out of space in the game instead. LOL.

Seriously, every time we talk about such things I always wonder how Media Molecule didn't see it coming. I mean, it's a such a ridiculous and retarded oversight when you're creating the most "user content oriented" game ever...

.


Ahh... I understand and DOH I see your point!!!!

Seems though they could make it so you could add additional pages of that allocation space if the user selected to do so. ..that is, if the PS3 had the space to allocate. However, I come from a large scale application systems background and I'm always thinking outside the box on how to get from point a to b and on to point 50 zillion.

Oh well.. cool that you work for UBI soft!!

..but it isn't really like that for pc games is it? ..at least I always could load more maps for like BF2142 or tracks for my racing sims. So maybe you are saying it is that way for console type games?

Thanks!!
2009-07-07 01:42:00

Author:
jwwphotos
Posts: 11383


Now I get how it works, thanks Ranger. Simple and obvious logical solution: allow the memory to be expanded when a save is NOT taking place.

Game requests extra memory, determines if the memory required is free. If not, there is no issue as you are not carrying out a save, you just can't expand. Let the user know or something. If there is enough space then everythign is fine and dandy. Well that took 10 seconds to work out. Who on earth is allowed to design these things? They'd better not be getting paid more than me.

Jwwphotos, I think the reason it's different is that for marketing reasons the console manufaturers want to hide, from their customers, the fact that modern consoles are fully fledged computers. In a PC the user has full control over the filesystem, so if they run out of memory, it is their responsibility to manage it. In a console, it is expected to just work.

Hopefully by next gen Sony et al. will have realised that most people can use a computer for basic stuff.
2009-07-07 09:02:00

Author:
rtm223
Posts: 6497


Sony should make an exception for LBP and allow a special, downloadable content that just expands the save space.2009-07-07 12:57:00

Author:
dcf
Posts: 468


Ahh... I understand and DOH I see your point!!!!

Seems though they could make it so you could add additional pages of that allocation space if the user selected to do so. ..that is, if the PS3 had the space to allocate. However, I come from a large scale application systems background and I'm always thinking outside the box on how to get from point a to b and on to point 50 zillion.

Oh well.. cool that you work for UBI soft!!

..but it isn't really like that for pc games is it? ..at least I always could load more maps for like BF2142 or tracks for my racing sims. So maybe you are saying it is that way for console type games?

Thanks!!


PC games doesn't work like that. With PC games you don't need a liscence to devellope anything, only the permission to use tools, use the computer and software. You don't go through and approval/certification system like with a liscenced game on console. That is why you can do whatever the hell you want with a PC game and not a console game.






Now I get how it works, thanks Ranger. Simple and obvious logical solution: allow the memory to be expanded when a save is NOT taking place.

Game requests extra memory, determines if the memory required is free. If not, there is no issue as you are not carrying out a save, you just can't expand. Let the user know or something. If there is enough space then everythign is fine and dandy. Well that took 10 seconds to work out. Who on earth is allowed to design these things? They'd better not be getting paid more than me.

Jwwphotos, I think the reason it's different is that for marketing reasons the console manufaturers want to hide, from their customers, the fact that modern consoles are fully fledged computers. In a PC the user has full control over the filesystem, so if they run out of memory, it is their responsibility to manage it. In a console, it is expected to just work.

Hopefully by next gen Sony et al. will have realised that most people can use a computer for basic stuff.

This would probably not work as you need to format your save space at the firt time the game saves. This means you can't go like "ok but later, let's save something else IF the user wants and if there's space". This is still a save. They want the save space to be formatted in totality and at the first save occasion.

But anyways, I'm sure there would have been possible workarounds its just that MediaMolecule didn't plan their thing well. One that comes to my mind is to offer backing up on an external device. Imagine a game that lets your take stuff out of your profile and drop it on that external device... This would be 100% compliant to the dev guidelines + we would basically have infinite space for our profile and stuff.

.
2009-07-07 12:58:00

Author:
RangerZero
Posts: 3901


I was talking about Sony modifying their policy, in such a way that user data would still be safe but save file resizing would be possible. I actually had in mind this taking place during a game patch, so the user's save file would either be expanded, but the data remain the same, or the file and data remain the same. No logical issue, if Sony allowed it.

If of couse the actual save files cannot be resized for technical, rather than preference, reasons then that is just a case of a crap file structure.

How would the external device system work from in game? I thought access to USB was not possible from within a game?
2009-07-07 13:31:00

Author:
rtm223
Posts: 6497


No, when I'm in a level and I save multiple times, it finally starts showing that message. But the thermo sounds right, so it's probably that.
Well when you save in the level, it doesn't actually save to the harddrive, it saves to the RAM. So if you repeatedly save without leaving the level, it would eventually overload the RAM, thus the warning message. It's a slightly different issue.
2009-07-07 14:18:00

Author:
BSprague
Posts: 2325


Bsprague, that shouldn't overload RAM.

I am a little confused over cog's post. I've had two levels I've been modifying constantly for months that are both at around 75% (and have been all that time) along with several other levels at around 50%. I'm not seeing the same affect.
2009-07-07 14:23:00

Author:
rtm223
Posts: 6497


Bsprague, that shouldn't overload RAM.

I am a little confused over cog's post. I've had two levels I've been modifying constantly for months that are both at around 75% (and have been all that time) along with several other levels at around 50%. I'm not seeing the same affect.

He is pausing it while in Create Mode and hitting save level many times throughout the entire session, if I'm reading correctly.
2009-07-07 14:29:00

Author:
BSprague
Posts: 2325


Yeah but what you describe is a memory leak and that just shouldn't happen. Once the old saves become redundant, the memory should be freed up. Or the new saves should go over the top of them.2009-07-07 14:39:00

Author:
rtm223
Posts: 6497


Yeah but what you describe is a memory leak and that just shouldn't happen. Once the old saves become redundant, the memory should be freed up. Or the new saves should go over the top of them.

I'm not sure how it is coded, whether it writes over it or moves onto new space, but if saving often in one session causes that message to come up, it's doing something.

Logically, it should write over it, but maybe Media Molecule has some sort of reasoning behind keeping all saves and allocating space for new ones.
2009-07-07 14:55:00

Author:
BSprague
Posts: 2325


Yeah but what you describe is a memory leak and that just shouldn't happen. Once the old saves become redundant, the memory should be freed up. Or the new saves should go over the top of them.

That's what I was thinking... why would the new saves take up more space? I was taught to save often at our studio, so that just automatically translated into building in LBP. Now I'm confused... should I save often or not?

The level I'm working on now was giving me grief with this stupid error message constantly. Two days ago I couldn't do any more than one newly created object or action at a time without having to exit the game and shut down the whole machine consistently for about a half an hour.. so I gave up. The next day I came back to try it again and my Thermo dropped by about 3 notches on the bar... without making any changes at all! What the heck is that about?

I'm getting REALLY frustrated with this now... it's happening ALL the time and I've deleted most of my inventory and backed stuff up in locked levels. Is Mm even aware of this problem occurring? Something needs to be done. There must be SOME kind of solution?
2009-07-07 14:55:00

Author:
Rustbukkit
Posts: 1737


I was talking about Sony modifying their policy, in such a way that user data would still be safe but save file resizing would be possible. I actually had in mind this taking place during a game patch, so the user's save file would either be expanded, but the data remain the same, or the file and data remain the same. No logical issue, if Sony allowed it.

If of couse the actual save files cannot be resized for technical, rather than preference, reasons then that is just a case of a crap file structure.

How would the external device system work from in game? I thought access to USB was not possible from within a game?

Of course the way the saving system works is a choice and not a technical bottleneck.
Games have the right to access external devices in Sony's TRC (technical requirement guidelines). Gran Turismo 4 is the only game I remember saving stuff directly on a USB stick though. It might have been convenient with LBP if the game could ask you something like "would you like to transfert this level to an external device?" or something along those lines. They could also be a "transfert all stickers that aren't hearted" function. I could go on and on...


I'm not sure how it is coded, whether it writes over it or moves onto new space, but if saving often in one session causes that message to come up, it's doing something.

Logically, it should write over it, but maybe Media Molecule has some sort of reasoning behind keeping all saves and allocating space for new ones.

There might just be a memory leak. Do not ever think pro software isn't buggy. LBP is a prime example of a game that is a buggy mess.

.
2009-07-07 15:12:00

Author:
RangerZero
Posts: 3901


Yeah, so my solution is possible, it would just need to come from on high. It does annoy me that nothing is being done about this. MM and Sony must be aware of it, my guess is that while people still put up with it and play the game, it can be put on the back burner. Obviously, new stickers are a higher priority, because they generate revenue

If memory is leaking, then that is most definately a bug, or at best terrible design. Hence the fact bolded the word "shouldn't" It could well be happening.
2009-07-07 15:24:00

Author:
rtm223
Posts: 6497


Ok... musing again and possibly already mentioned, but I wonder if the Sony API's are just not that powerful and part of the problem? That might be some of the reason for not being able to fix the issue so quickly. Then again having one team fix issues while the rest of the team is working on new features is always a bit of a mess if the entire team is not that large. Especially if Sony or marketing is forcing DLC over the top of everything else. Somewhat of a mess when marketing / business is calling the shots over the good senses of developers.

Yoo hooo! MM.. I am available! oooh.. I would have to move though huh?
2009-07-08 15:14:00

Author:
jwwphotos
Posts: 11383


I really wish we had some indication from MM if they were even trying to address this! Begin rant:

I have a real dilemma now...I want to create a new level but can't...I barely managed to make the last one with it whining every time I captured an object to put into an emitter. I was forced to delete my first level from my moon already (hated doing it) and I'd rather not delete any others (I like to reuse stuff out of them)...I've already gotten rid of everything else, costumes, stickers, objects, etc.

It seems to me that the right approach would have been to allocate a new save file FOR EACH level at the time you create it and not try to glop them all into one file. If you don't have space you can't create a new level, simple. Also this way the save size for people that just play and don't create would be smaller. You'd be able to do backups on a per-level basis and limit the scope of data corruption. Very poor design choice by MM, Wipeout HD has no problem creating separate saves for every little thing at the drop of hat...this is clearly not the fault of the PS3 api...
2009-07-10 19:18:00

Author:
fullofwin
Posts: 1214


sold the game on ebay.... done with it... and no i had no levels saved on the moon and all my DLC was deleted .... easy solution... Dont Play!!! hehe
unfortunatly this has left a nasty tase in my mouth about any MM title that will be comng out and its a **** shame
2009-08-25 05:04:00

Author:
whargoul
Posts: 3


Bah... not supposed to mention this because of NDAs, but it's ridiculous, honestly ridiculous, to go on without mentioning this.

The current beta they're running has a new save system in place that expands the user profile a great deal. They're working on it. I have absolutely zero idea when to expect it in the actual game. I'm not even remotely qualified to answer questions about this, but you should know that a fix will most likely be forthcoming.

Better late than never, I guess. It really is an absurd problem. I was hitting it within a couple of weeks of first booting up the game.
2009-08-25 05:37:00

Author:
Teebonesy
Posts: 1937


^Don't worry about it. They already announced it in a podcast a couple weeks ago. I wonder if the water beta will have it?2009-08-25 07:00:00

Author:
Reef1978
Posts: 527


I hope so. I'm basically holding off on doing any further work on my levels at this point partially due to the profile issue. I'm getting absolutely destroyed by it, even with publishing locked levels and then only having access to the ones I'm working on on my moon.2009-08-25 08:43:00

Author:
dcf
Posts: 468


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