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#1

Need URGENT Help

Archive: 22 posts


Ok something has gone wrong with my ps3 and i don't know what

ok so when i go into a game and press the PS button the XMB game screen comes up "like norma;" but then i can't move i can't like check my messages or anything it just stays on that application Quit game call of duty 4 thing ahhhh

and also then i try go onto the internet on my ps3 the homepage loads and then none of the buttons work so i can't press start to search or anything like this

what should i do

if you need more description just ask
2008-10-29 04:47:00

Author:
Thee-Flash
Posts: 3154


I don't know why this is. I had problems in the past and I had to format my entire PS3 and redownload the firmware updates to fix it. Have you called Sony's Playstation Customer Support line?2008-10-29 06:17:00

Author:
ConfusedCartman
Posts: 3729


Most PS3 problems are solved by

-turning off, wait 10min turn on again (this is hardswitch off not standby off)
-turn it off to standby mode, hold the power button until you hear 3 beeps (I think) then turn it on, this resets the PS3's settings

-format the sucker then try the above steps

-turn it off wait a day and turn it on (unusual as it is, their has been posts around gamefaqs and PSU of people's PS3s being fixed after an overnight's rest)
2008-10-29 06:29:00

Author:
Reshin
Posts: 1081


how do you do that and if this don't work i think i will have to2008-10-29 06:29:00

Author:
Thee-Flash
Posts: 3154


how do you do that and if this don't work i think i will have to

to format it, in the xmb, just go to settings>system settings> restore PS3 system

note this will delete all your files....
2008-10-29 06:31:00

Author:
Reshin
Posts: 1081


as in all my files what would including ??

and thanks for help +REP for you
2008-10-29 06:36:00

Author:
Thee-Flash
Posts: 3154


as in all my files what would including ??

and thanks for help +REP for you

all of it, think first time you turned on your PS3

I only recommend formatting if the above 3 didn't work (which I mean turn it off and wait, reset settings(standby-hold until 3 beeps, turn on), turn it off and wait a day)
2008-10-29 07:01:00

Author:
Reshin
Posts: 1081


I think you lose all the saved settings and it goes back to factory settings, so if you DLed a theme, music, or pictures they will be gone. I think you also have to DL the latest firmware right after, unless they keep it but I doubt it.2008-10-29 07:01:00

Author:
BobMarley
Posts: 260


just done a FULL system restore !

o GOD what have i done my HERO pictures *do not accutly have any*

well i SO hope this works or else idk what to do!!!
2008-10-29 07:06:00

Author:
Thee-Flash
Posts: 3154


If none of these work, call Sony's Customer Support line.

But I HIGHLY believe one of these solutions will work.
2008-10-29 07:07:00

Author:
BobMarley
Posts: 260


well thanks man =)

i hope your right but meh i hate calling them lines .....

FULL system restore takes 3 hours and 20 minutes so if it doesn't work im going to be really annoyed!
2008-10-29 07:10:00

Author:
Thee-Flash
Posts: 3154


Let us know how it turns out!

I hope it fixes your problem
2008-10-29 12:59:00

Author:
Dabog
Posts: 74


Don't jump the gun. Try the simple things first. Try another controller, and or try a wired one.2008-10-29 13:19:00

Author:
Piratepete
Posts: 110


OMG this is so STUPID!!!!!!

ok so i did a FULL system restart to fix my earlier problem

so this took 3 hours and 20 mins

so i thought sweet this should fix it and guess what it didn't i DELETED everything!!!! all my accounts and my saved data EVERYTHING!@!!!!

i lost all my trophy's and everything!!! OMG!!!!

what should i do and the original problem is still there

and how do i get my accounts back
2008-10-30 00:08:00

Author:
Thee-Flash
Posts: 3154


FIRST OF ALL RETARD

I formatted my PS3 the other day and to get your account back just go to start a new one and it gives you the option of putting your details in to get an existing one back
2008-10-30 00:13:00

Author:
dorien
Posts: 2767


i didn't think it was going to do that!!

so so so!! i will get all my trophys and everything??

plus i forgot my e-mail lol
2008-10-30 00:14:00

Author:
Thee-Flash
Posts: 3154


You've been dorienized. >_<

I have no idea how to fix it, but good luck.
2008-10-30 00:19:00

Author:
Code1337
Posts: 3476


aww man this is so stupid!!

well im going to go try remember my e-mail

*crys*
2008-10-30 00:21:00

Author:
Thee-Flash
Posts: 3154


i jumped the gun and i made this thread

https://lbpcentral.lbp-hub.com/index.php?t=t=3853
2008-10-30 03:18:00

Author:
Thee-Flash
Posts: 3154


I merged your threads UK, no need to have two threads for the same problem.2008-10-30 03:34:00

Author:
Code1337
Posts: 3476


Thanks code even though there not the same problem this makes it much easier

thanks

wait no hmm idk aww nvm
2008-10-30 04:04:00

Author:
Thee-Flash
Posts: 3154


Just call customer service. They will give you the instructions in detail not like these people.2008-10-31 00:16:00

Author:
Coltfirearms
Posts: 269


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