Archive: 7 posts

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Here The Emails... FEB 14(ME) 14/02/2010 10.26 AMI Would Really Like This To Go To A Senior Member of staff as myproblem invloves somebody de activating my account as it seems thepeople that do the emails just copy and paste pure rubbush...Any ways heres the Problem:I Have Actiivated My account on my one and ONLY system my familydecided to get a new one for downstairs. However, when i tried todownload my ocntent onto the new 1 it said de activate an account. So,i cannot use my ?100 odd worth of content as it seems somebody hassomehow got into my Account and used up all the activations... Couldsomebody please De activate my account form all systems so i can useMY content?Hope Your As Helpful As SCEA,Mitch FEB 14(SONY) Thank you for your recent correspondence.It is possible to deactivate a system manually via the Account Management feature on your PlayStation 3. As your PSN account can only be linked to 5 PlayStation systems at any one time, it is highly recommended that you deactivate your account on any PlayStation 3 systems that you are not using. A step by step guide on deactivating your PSN account can be found below:- Log into your PlayStation Network Account via your PlayStation 3- Navigate to the PlayStation? Network column- Select the Account Management option- Select System Activation- Select PS3 System- Select Game- Select Deactivate SystemOnce you have disassociated your account from the PlayStation 3, you will be able to reactivate the account on an alternate PS3 System.I hope that this information is helpful, but if you should have any further queries, then please call the Network Gaming Careline on 08702 422 299 (national rate) where a member of our team will be happy to help you further.Please quote your Reference Number: 1790567 Our operating hours are between 8am - 10pm Monday to Friday, and 10am - 6pm Saturday and Sunday.Yours sincerely, FEB 15(SONY) Dear Mr Turpin,Thank you for your recent correspondence.I am sorry to learn of the difficulties you are having with your PSN Account.In order for us to investigate this matter further, we will need to securely confirm some of your account details with you.Therefore, can you please call PlayStation Support on: 0844 736 0595, where a member of our team will be happy to help you further.Please quote your Reference Number: 1790567Our operating hours are between 8am - 10pm Monday to Friday, and 10am - 6pm Saturday and Sunday.Yours sincerely,Martin O'Brien FEB 15(ME ON PHONE) so i called them he asked for detials he even asked for the new ps3 slim serial number of which i gave yet somehow they come up with this utter piece of rubbish... FEB 16(SONY) Dear Sir/Madam,You recently contacted PlayStation Support regarding your PlayStation Network account.The maximum number of PS3's that your PSN account can be associated with at any one time is 5. The reason we allow accounts to be active on up to 5 PS3 systems is so that you may continue to access your PSN account on a replacement console should you be unlucky enough to require one. It is very unlikely that you'd ever require 5 exchanges so performing resets are very rare, and as mentioned, only requested upon an account reaching the maximum of 5 associated PS3 systems.As our records do not show that you have had to exchange your PS3 system through our Support Team on 5 occasions, we will not be able to request an authorised console limit reset. If however you are able to provide proof of exchange via a third party with receipts or insurance claims, we shall reconsider your request.I trust that this information is useful. Should you have any further hardware related queries please contact PlayStation Support on 0844 736 0595, quoting reference 100216-001314, where a member of our team will be happy to assist you.Best regards,Gary Stroud Where did i state that i had any consoles break?? complete rubbish f you ask me i bet they didnt even read my request! EDIT: i called them a moment ago gave them my psn name then they asked for login email Gave them it and they said it was wrong it said on my account management for god sake and they asked for D.O.B i ga ve them the same one as last time and he says its wrong also!Either the guy on the other end of the phone is retarded or thiers system is messed up

2010-02-17 11:42:00 Author: ManiacMitch Posts: 19

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Well did you Download Content onto other consoles? do you gameshare? It seems that they have tried to answer your question without making it too personal, But luckily i have never needed to ring them up so perhaps i'm not the best for giving advice...

2010-02-17 12:14:00 Author: Kern Posts: 5078

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Nope Never Gameshared Nor Downloaded onto other ps3's thats the problem

2010-02-17 13:01:00 Author: ManiacMitch Posts: 19

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wow...bet the US is just as bad...O.O and i need a new disk drive

2010-02-17 16:13:00 Author: theswweet Posts: 2468

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They should really sort it out sometimes its ok but others its absolutly terrible the guy on the phone the first time was okay but when i called the second time well my edit says it all lol i gave the exact same detials as last tim eand he says theyre wrong and puts the phone down!

2010-02-17 16:51:00 Author: ManiacMitch Posts: 19

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Lol when i called sony that my LBP didn?t load anymore, they said i should probably buy a new game -.- They said i should contact the insurance company or something like that. Then i created another account, and littlebigplanet worked again.

2010-02-17 17:01:00 Author: Ruzzle Posts: 47

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uh oh that happened to me.. Lol! when i had my second ps3.. mhhm in account management click on system activation.. then deactivate your ps3

2010-02-17 18:54:00 Author: Joey Posts: 758

Posts: 1077139    Threads: 69970    Members: 9661    Archive-Date: 2019-01-19

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