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Moderation Policy Change

Archive: 21 posts


"As many of you have observed already there has been a stepping up in terms of moderation lately that has caused some long-time established levels to be removed.


We're looking into the current situation to see if there is a problem in moderation, however it is most likely that this is coming about as a result of a change in the PEGI (the European equivalent of the ESRB) rules regarding user generated content such that all levels must comply with the original 7+ age rating of the game. The upshot here is that levels which may have previously been acceptable are now just over the line.


The moderation system works like this : when a user submits a good grief report about a level or player it is placed into a queue for checking. Nothing happens to that level until it has been checked by a moderator who will decide whether or not the grief report should be upheld. If it is decided that the level is not in line with acceptable content the creator will receive a message giving the reason for its removal.


We are more than aware that the existing system is not perfect and we are working to improve it. We'll also be providing guidelines covering what is acceptable within level creations later this week. This, of course, assumes that there hasn't been a glitch in the moderation process causing this recent spate of levels being blocked, and I'll update on that front as soon as the investigation is complete."

This was posted by Sam_Protagonist over at the Little Big Workshop.
2010-01-05 16:51:00

Author:
Silverpanther
Posts: 156


Nothing happens to that level until it has been checked by a moderator who will decide whether or not the grief report should be upheld

I smell ********. There are a lot of levels that have been moderated with zero questionable content in them. Are we actually supposed to believe that these were checked by a moderator? If they were, then that person needs firing for incompetence.
2010-01-05 17:01:00

Author:
rtm223
Posts: 6497


I smell ********. There are a lot of levels that have been moderated with zero questionable content in them. Are we actually supposed to believe that these were checked by a moderator? If they were, then that person needs firing for incompetence.

I agree. There was nothing offensive in Ramp, it was just skateboards and point bubbles. What was this level moderated for exactly??
2010-01-05 17:08:00

Author:
Silverpanther
Posts: 156


I agree. There was nothing offensive in Ramp, it was just skateboards and point bubbles. What was this level moderated for exactly??

It was moderated because it was on the Highest Rated page as I understand it. Being on the Highest Rated page is offensive to some players.

But in all honesty, this "change" changes nothing. The same old issues that have plagued the moderation process since the start are still around and show no sign of being addressed.

The best way to avoid moderation is to never become popular it seems.
2010-01-05 17:11:00

Author:
Gilgamesh
Posts: 2536


Well, at least we have some confirmation they're looking at it. It does seem like a stock answer and nothing to do with why some of the most popular levels out there have been targeted for moderation. I can't imagine why Sci Fi World or Hells Angels 2 would not be suitable for 7+? I still call shennanigans on these high profile moderations.2010-01-05 17:19:00

Author:
Morgana25
Posts: 5983


Intentional bad pun, but sounds like something is getting lost in the "translation".

I agree on the call for shenanigans. I can understand that some levels are possibly "over the line" now, but I know of several that are way OVER the line regardless of a change, but nothing seems to be done about them.

In the case of high profile non offensive levels getting moderated, I suspect a mod is not really doing the job correctly. Much easier to click and delete than actually investigate. I don't think in all cases, the creators are even getting emails unless they have the email acceptance thing from Sony turned off.

I hope they can get this fixed asap!
2010-01-05 17:46:00

Author:
jwwphotos
Posts: 11383


I'm not sure about Ramp or Sci Fi World but I remember reading something a while back that any level based on a game, movie etc being moderrated for copyright is fair game. Even if the level title is the only copyright infringing aspect.

Not to discourage players from creating 'tribute' levels but it seems that the griefing goons can get your level moderrated if enough of them tag it for copyright.
2010-01-05 17:49:00

Author:
Unknown User


That is highly unfair - every other game I have ever played has "Rating for single player mode only. Experience may change online".2010-01-05 17:57:00

Author:
ButterflySamurai
Posts: 98


Wait, everything must be 7+? Does this means that really scary horror levels going to get moderated?2010-01-05 19:45:00

Author:
TNSv
Posts: 302


Wait, everything must be 7+? Does this means that really scary horror levels going to get moderated?
They certainly could - it all depends on whether they're good griefed, and the moderator feels they should uphold it.

The game has always been rated for "everyone" - and a survival horror level which features disturbing images, blood, bad language and the such could certainly be fair game for moderation.

I actually fall somewhere in the middle on this whole thing - there are some levels which were moderated that I played and found nothing objectionable at all, and others which I wasn't really that surprised - such as "Little Dead Space".... and others which which players probably were jealous and did it maliceously based on the fact that it was copyrighted material (Super Mario PS3 for instance).

Obviously getting popular could certainly cause a jealous person to rationalize a reason to use the good grief tool.
2010-01-05 20:16:00

Author:
CCubbage
Posts: 4430


I don't like all this about moderation, they say that a moderator play the level and decide if the level needs to be moderated or not but I bet that the majority of this moderators just get the levels moderated without even playing for one second!!!

I agree with Gilgamesh and CCubbage, being popular and on the Highest Rated page is offensive to some players, and thanks to the "moderators" this levels on the Highest Rated page wont exist anymore

Also this rule of all levels must comply with the original 7+ age rating of the game is going to make a lot of the good levels to disappear because in this new generation making a game appropriate for a 7 year old kid is kinda hard because the parents (and I'm not talking about all the parents but the majority) are going to find almost everything inappropriate
2010-01-06 02:05:00

Author:
cronotrigguer
Posts: 12


Well good JOB, European ESRB equivalent. You've just managed to destroy the long-standing "Online content is not rated" policy. IMO, I was just fine with that. I consider it a lose-lose situation, now, in any case. Before we had more freedom and they had no liability. Now they DO have liability and we are more restricted. Not surprising, considering these game rating boards are all controlled by conservative geezers who couldn't manage a GPS to save their lives.

Oh well, at least this only applies to PCS genre games :/
2010-01-06 02:21:00

Author:
Astrosimi
Posts: 2046


I'm not sure about Ramp or Sci Fi World but I remember reading something a while back that any level based on a game, movie etc being moderrated for copyright is fair game. Even if the level title is the only copyright infringing aspect.

Not to discourage players from creating 'tribute' levels but it seems that the griefing goons can get your level moderrated if enough of them tag it for copyright.

my friend is a friend of somebody who works at MM, and he said that copyright moderation is only acceptable if there are BOTH pictures and a title from a game, it doesnt work if you only have the title or only have the pictures.
2010-01-06 02:26:00

Author:
Charlemagne
Posts: 513


I smell ********. There are a lot of levels that have been moderated with zero questionable content in them. Are we actually supposed to believe that these were checked by a moderator? If they were, then that person needs firing for incompetence.

You may be right.

I'm certain that there are groups of individuals who target highly rated levels (and new ones, too) for either personal gain/satisfaction, or for the very same people to then good grief the levels in an attempt to get them moderated.

However, you're quite right that many, MANY of the levels that have been 'moderated' recently have had no potentially offensive material contained within them, unless of course there were pictures uploaded that we didn't see. I've placed quotations around the word moderated because it's also true that certain creators republish their levels in an attempt to get a 5-star rating.

What better excuse than "My level was locked and/or moderated, so now I'm going to republish it." Only, the level was locked/deleted by the creator themselves. It was never moderated, or griefed for moderation. Unfortunately, this makes the community think that the actual moderators are not doing a good job (which, in some cases, may still be true).

To hell with all this BS. I'm sick of all the propaganda and politics. This is supposed to be fun.
2010-01-06 15:49:00

Author:
MrsSpookyBuz
Posts: 1492


I agree - some parents are going to object to everything.

Our school sports no longer include races because it was "offensive" to the children that did not come first.

Apparently reality is now objectionable.

So, beware if your level has a race.

(Edit - I should probably mention that was a joke, but for everything that exists there is a person that objects)
2010-01-06 17:08:00

Author:
ButterflySamurai
Posts: 98


What better excuse than "My level was locked and/or moderated, so now I'm going to republish it." Only, the level was locked/deleted by the creator themselves. It was never moderated, or griefed for moderation. Unfortunately, this makes the community think that the actual moderators are not doing a good job (which, in some cases, may still be true).

To hell with all this BS. I'm sick of all the propaganda and politics. This is supposed to be fun.


Oh wow... I hadn't thought of that and certainly hope that isn't the case. I do have to agree with those last few sentences though.
2010-01-06 17:21:00

Author:
jwwphotos
Posts: 11383


Well, here in America the game is "E for Everyone 10+" if I remember right and the ESRB doesn't rate online content.

Therefore, only us american will be able to do scary levels

.
2010-01-06 17:48:00

Author:
RangerZero
Posts: 3901


^I think they'll be completely moderated from the servers, regardless of the region they originated from. Of course, I never see a cool pages where everything is JPN, so maybe it's all split up... who knows?2010-01-06 17:49:00

Author:
Unknown User


I had a storage level published online that i made to keep some objects and stickers that i had made or created. It required a custom sticker to get in and hadn't been played during the 6 months I'd been offline. When I came back I tried to play it to retrieve some of my stuff only to find the level moderated! I couldn't even copy it back to my moon.2010-01-07 17:53:00

Author:
Chicago51
Posts: 258


I had a storage level published online that i made to keep some objects and stickers that i had made or created. It required a custom sticker to get in and hadn't been played during the 6 months I'd been offline. When I came back I tried to play it to retrieve some of my stuff only to find the level moderated! I couldn't even copy it back to my moon.


What? That makes no sense. I know prior that someone could get into a locked level via a quick play, but those usually seemed to be newer recently published locked levels.

Not sure why that would ever be good griefed or even moderated. Sorry to hear that!!
2010-01-07 17:57:00

Author:
jwwphotos
Posts: 11383


It wasn't even played since i was last in it. I think it might have to do with stevebigguns costume levels being moderated. I had a bunch of his costume stickers stored in there.2010-01-07 19:45:00

Author:
Chicago51
Posts: 258


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