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O.M.G. :| (spore issue)

Archive: 27 posts


Okay... so i just got an email from the the EA team with the subject:
'EA.com Terms of Service Violation‏'
It said:

Hello ,

Your Electronic Arts account has been suspended for 7 days for violating the Electronic Arts Inc Terms of Service. We believe that the violation or behavior is serious enough to suspend your access to the service.

Violation: Inappropriate Comment
Violation type: Language
Asset Name: Space Invader
Submitted: 13/09/2008 24:10
Offending Comment: this is so badass, i love it!

Understanding the EA Terms of Service is extremely important, should you have any general questions or concerns please review the Terms of Service here: http://legal.ea.com/legal/legal.jsp?language=en. Should you then need additional assistance, or wish to appeal a violation, you can contact us here: http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_adp.php?p_faqid=17.

Sincerely,
Customer Support Electronic Arts,
Inc. EA.com Customer Relations



What the hell!? Isn't that just taking it a bit too far?! I loved something, said it was 'badass' and been suspended for 7 days? This is ridiculous and to be quite honest i'm really mad at this. Sort yourself out EA.

Discuss.
2008-09-14 00:43:00

Author:
ryryryan
Posts: 3767


i am speachless. banning someone for 7 days for sayin badass is ridiculous.2008-09-14 00:49:00

Author:
Don Vhalt
Posts: 2270


Fair enough if i insulted it and said 'It looks like my ***', but as a compliment i would say its fine. I'm putting in an appeal.2008-09-14 00:50:00

Author:
ryryryan
Posts: 3767


Gosh! I hope HOME isnt this strict.2008-09-14 00:53:00

Author:
Maltay
Posts: 2073


Gosh! I hope HOME isnt this strict.

I am so with you. I mean say you call someone a BAMF and get banned for a week. THat sucks majorly.
2008-09-14 01:00:00

Author:
TrePVox
Posts: 41


Gosh! I hope HOME isnt this strict.

home will be terrible if it's really strict.
2008-09-14 01:01:00

Author:
Don Vhalt
Posts: 2270


Wow... This left me speechless.

...And then I lol'd. Sorry. It's just so strict it's insanely funny.
2008-09-14 01:05:00

Author:
aer0blue
Posts: 1603


Oh don't worry, i laughed reading that, in shock.
i just sent them this:


It appears you have suspended my account for 7 days. This is because i commented on a created ship with 'this is so badass, i love it!'.
This is fair enough if i was using vulgar language, as well as insulting someone - but since i believe this is neither, in this case i find the ban quite innapropriate. I know 'badass' can be seen as a curse word, but given the context, i don't see it as offensive. I'd like you to reconsider the suspension.
Thanks,
Ryan.
2008-09-14 01:08:00

Author:
ryryryan
Posts: 3767


Oh don't worry, i laughed reading that, in shock.
i just sent them this:

i hope u get unbaned
2008-09-14 01:10:00

Author:
Don Vhalt
Posts: 2270


Same ofcourse. If not, it's only 7 days so i don't mind. Especially as half the time i wont be able to get onto the internet. But i still want it.

EDIT:
Update! Good news! Unbanned! haha. well this lasted long.


Greetings,

Thank you for contacting Electronic Arts support.

I have reviewed the incident and all of the logs. The action against your account was not appropriate and I have overturned and removed the violation from your account. You should be able to log into your account now. If you have any difficulty logging into your account, please let us know.

I sincerely apologize for this mistake. We will continue to monitor this individual to ensure the actions taken are in line with the professionalism that you deserve. Please be aware that we may not discuss the internal investigation we will conduct, but I can assure you that we will make the adjustments required to assure future interactions are carried out per our policy. Please know that we will make any adjustments that are necessary to ensure that we are providing top-notch service.

If you have any additional questions, please let us know. Take care.

Thanks
Pramod Ojha
Customer Support Representative.



Y'know what... i'm really happy. This got sorted very quickly.
Still shouldn't oh happened in the first place but no worries. I hope this doesnt happen with LBP. seems like a similar system.
2008-09-14 01:11:00

Author:
ryryryan
Posts: 3767


Not as bad as my problem

http://i141.photobucket.com/albums/r43/sambo110/Picture2.png

This is what happens when I try to link Spore to my EA account. It really sucks, it's like someone has used the code before! If it isn't fixed by next Saturday, I am complaining to EB Games, cause they sell games people return as brand new.
2008-09-14 01:20:00

Author:
Sambo110
Posts: 162


I guess their going strong with the filter to stop the unavoidable genitalia monsters2008-09-14 01:40:00

Author:
Reshin
Posts: 1081


Whoever did that should be fired, that's ridiculous. At least you're unbanned now.2008-09-14 02:45:00

Author:
Code1337
Posts: 3476


Spore has an incredible amount of DRM issues, too. Overall, they just seem to have a lot of extra problems.2008-09-14 02:50:00

Author:
bbroman
Posts: 1374


Same ofcourse. If not, it's only 7 days so i don't mind. Especially as half the time i wont be able to get onto the internet. But i still want it.

EDIT:
Update! Good news! Unbanned! haha. well this lasted long.



Y'know what... i'm really happy. This got sorted very quickly.
Still shouldn't oh happened in the first place but no worries. I hope this doesnt happen with LBP. seems like a similar system.

Good for you man! That really was a ridiculous ban. I have hope this won't be the case in LBP, I got the impression, things would get reported by users with that Good Grief system and that it would get reviewed and then removed if necessary. I doubt they will act as quick and carelessly as what you just had to deal with
2008-09-14 04:57:00

Author:
KAPBAM
Posts: 1348


That's really cool that they unbanned you and replied to your response.

Crazy people I tell ya!
2008-09-14 05:10:00

Author:
cstrfrk
Posts: 74


Yeah that was amazing they took care of that quick2008-09-14 08:38:00

Author:
Darth_Spartan
Posts: 813


Yeah that was amazing they took care of that quick

yeah deff.

Why do you have LBPGalaxy's sig? lol.
2008-09-14 14:53:00

Author:
ryryryan
Posts: 3767


yeah deff.

Why do you have LBPGalaxy's sig? lol.
That is what i was thinking lol
Maybe they're bro's that use the same ps3 lol
2008-09-14 15:43:00

Author:
dorien
Posts: 2767


Lol @ EA. Least they got back to you quickly.2008-09-14 17:32:00

Author:
DrunkMiffy
Posts: 2758


Yeah, Skate online was screwing up earlier today. It sorted it itself out pretty quick though.2008-09-14 20:39:00

Author:
Unknown User


HAHA, That sucks. Sorry but i had to laugh.2008-09-14 20:45:00

Author:
LittleBigMan
Posts: 326


They should have kept the penis monsters and sporn.

They have lost a sale.
2008-09-14 20:59:00

Author:
GuyWithNoEyes
Posts: 1100


This is an E-rated forum 2008-09-14 21:04:00

Author:
Unknown User


http://i54.photobucket.com/albums/g109/mrawes0me/i-lold.jpg2008-09-14 21:36:00

Author:
GuyWithNoEyes
Posts: 1100


oh yea well how about this for bad luck my PC dosn't even recognize spore is in my drive!!2008-09-14 22:03:00

Author:
Sage
Posts: 2068


I got "suspended" for no reason from eBay. I put suspended in quotes cause it might as well be a ban. I have to fax them all my info, wait 7-10 for them to read it (not counting them responding), have them review it and then they could say I shouldn't be unbanned yet. Anywa all I did was put up an auction for an R4. They said I was violating copyrights and gave me a warning. I emailed them back and asked why it was taken down (it had gone up to like $50 and I wanted that money). I violated no copyrights, sure you CAN pirate games on it, but I wasn't selling it in that condition. Would they take down an auction for a cd burner because I could download itunes music on to a cd, give it to a friend so they have the music for free? No. They responded by banning me.2008-09-15 02:47:00

Author:
Unknown User


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