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#1

Message to MM and Sony

Archive: 29 posts


As of today I am boycotting little big, the reason being today I lost ALL of my little big planet data and all of my work and creations I have not published. This has happened before but in smaller proportions, I made a back up save to help but I made that a month into the game. Im not mad Im just quitting I know I cannot ever get this data back but until this huge problem is fixed I am not playing LBP again, yes this is extreme and I am fed up why should I have to worry about my data being lost. Im not sure who's fault this is but not at all mine, the game did not tell me I have to many items if that were the case I would only lose a day of work. If anyone working for MM or Sony are listening please do something, Im a fan of both companies and It is BS to lose so much work, It's as if I just got the game with the exception of DLC2009-05-13 23:59:00

Author:
SavagePepper
Posts: 52


Backup to your memory stick once a week and publish your levels locked as you're working on them.... very important, and great practice in any kind of development (offsite backups).

I feel terrible for you, man.... but you're dealing with an extremely complex development environment that is made to look simple. Nothing like it has ever been done before, and protecting your data is important.
2009-05-14 00:25:00

Author:
CCubbage
Posts: 4430


I cannot publish every level I have because there is a set limit, Not only did I lose all of my levels but all of the collectable story items, I just feel that Why do you have to make so many procautions on something that absouletly HAS to work, when I had my xbox that broke 5 times the data was fine on this my Resistance 2 data was lost, my Fallout 3 data was lost, some of my LBP data was lost and all of my killzone2 data was lost2009-05-14 00:31:00

Author:
SavagePepper
Posts: 52


I feel your pain. I've lost whole day's work at a time but never what you've experienced. I'm doing as CCubbage says and backing up remotely.

My biggest gripe is that the "save level" doesn't carry out a save to non-volatile memory. To me this has nothing to do with the complexity of the system, it's just bad interface design.
2009-05-14 01:02:00

Author:
rtm223
Posts: 6497


I just lost a whole days work on a level with NO warning that my profile was too big. It just didn't save at all. I'll start publishing locked from now on I guess - but I was heart broken becuase it was a weekend days worth of work, so like 10 hours out the window.2009-05-14 01:31:00

Author:
LuckyShot
Posts: 713


Hey your lucky 10 hours wasted I lost everything since the week lbp came out, how bout them apples2009-05-14 01:47:00

Author:
SavagePepper
Posts: 52


Yeah man, I'm heart broken for you - really. No one deserves that.2009-05-14 01:49:00

Author:
LuckyShot
Posts: 713


I totally understand, and I'm certainly not making excuses.... and believe me, I get a huge knot in my stomach every time someone loses their hard work, but we know there are issues, we've known for a while, and quite a few people suddenly lose data..... so, take the precautions. When I was working on my levels I was publishing locked about every hour. It takes less than a minute to do, and if anything goes wrong you just copy it back again.2009-05-14 02:02:00

Author:
CCubbage
Posts: 4430


every time i start the game up it tells me my game is corrupted and that i have to use a back up file. so i hit X to do just that and i get in. thing for me is that my save game is corrupted so copying that to an external body would be pointless. at least it would just a case of playing through everything again for me though.2009-05-14 02:48:00

Author:
Matt 82
Posts: 1096


Come on, playing through it shouldn't be that bad this time around, you already know where everything is, and you should be able to get them faster/easier.
Maybe just in a weekend or so.
Costumes can be easly re-made (Maybe not some) but still, they're not THAT much time consuming.
Custom object should be in storage levels, published in case something like this happens, and so should levels currently working on.
It sucks that you laost all your data, but that's why one should take the proper precautions.
And who ever said that it was something absolutely always HAD to work?
Its a game, from a new team of game makers, its a new genre, and kinda experimental, so there WILL be glitches and there WILL be errors, but that's why one can back up stuff, precautions made for these errors,
But you shouldn't let that stop you from enjoying what is overall a good game right?
2009-05-14 03:04:00

Author:
Silverleon
Posts: 6707


I just don't understand why you have to do such things, a game should save, I know there are complex things to deal with but almost everyone i've talked to tried to turn it around and make me look like it's my fault, I lost every level I've made and evry item and every collected item but I do have my published levels but I have several levels that I was about 2 weeks into, it's simply bs2009-05-14 06:14:00

Author:
SavagePepper
Posts: 52


I just don't understand why you have to do such things, a game should save, I know there are complex things to deal with but almost everyone i've talked to tried to turn it around and make me look like it's my fault, I lost every level I've made and evry item and every collected item but I do have my published levels but I have several levels that I was about 2 weeks into, it's simply bs
Most people here have already gone through the same thing you have and have learned to live with it. Mm already knows there's issues and they are proactively working on them. At this point, complaining would just reiterate what hundreds of other players have already complained about. Plus, a case like yours is a rarity now, as Mm has fixed most of the issues with the saving system. Your best bet is to move on with the knowledge of how to keep your work safe.

Also, keep in mind that the Create mode in LittleBigPlanet is essentially a professional level designer (Mm uses it to design their official levels, remember?). In any other professional level designer, if you lose data, it's your fault for not keeping frequent backups. Any number of things can go wrong when working with something that complex, and it's up to you to backup your data if it's important to you.
2009-05-14 06:28:00

Author:
ConfusedCartman
Posts: 3729


You have every right to be upset... it's not your fault. The saddening truth is this community learns from it's history... and if it didn't, well then it becomes a shame on us mistake. Maybe you shouldn't have to back-up a save... but after your story, and how bitterly it stings, you better believe everyone who reads this thread is gonna do just that... so on behalf of the community and myself I say Thank you. I know it is a sacrifice nobody should ever have to make but we owe you one.

Putting the controller down is a severe reaction--I know we already lost out on some wonderful ideas, it would be a real shame if we lost the creator of those ideas as well.
2009-05-14 06:40:00

Author:
Gravel
Posts: 1308


It's sad when things like this happen, but as CC said - Mm are working on fixing it, so suck it up and try again
But it's still really bad that that's happen to you
All we can give you here is some sympathy - and e-cookies
2009-05-14 07:01:00

Author:
Coxy224
Posts: 2645


I just don't understand why you have to do such things, a game should save, I know there are complex things to deal with[...]

Cars are supposed to drive, lights are supposed to shine, operating systems supposed to run the hardware but guess what ... cars break down, lights don't turn on and operating systems struggled for a century before they where even usable by an everdays man.

Nobody says, that this is how it is supposed be, of course not. But those things happen. Not because it is your fault but also not because Mm is incompetent. This is, how software behaves, luckyly not often - which does not help you, of course. I feel your pain.
2009-05-14 07:01:00

Author:
Fjonan
Posts: 359


Ouch, annoying. Sadly, they can' do anything to help EVERYONE right now. They are working on it. Quitting won't help either. When my PS3 broke I lost my LIFES LBP work (Notice how I haven't published anything? It was going to be big -_-...).

Now I'm waiting until it's a bit more stable until I work completely on it. I'm just cautious.

PS: With the whole 'If Sony or MM are reading this' They aren't. They wont. If they do, they will ignore it because they are trying to help it already. :3. .
2009-05-14 12:06:00

Author:
Unknown User


Most of the stuff they know anyways and I hope for Sack's sake that they got better to do then to read our gibberish.2009-05-14 14:47:00

Author:
Fjonan
Posts: 359


It's bad to see threads like this.

People should be more aware of this bug and take the habit of ALWAYS publishing their work before quitting the game. Always.
And also to always back-up their save file on an external device.

I wonder what we could do to help this knowledge and backuping habits to spread in the community.

.
2009-05-14 15:56:00

Author:
RangerZero
Posts: 3901


It appears that almost every comment is turned back on me making it my fault, my question is whos fault is it? and the ps3 is the only console that has this problem I've had the ps3 for a year and this has happened a lot an xbox for 2 years this has never happened and a wii for 2 years and it has never happened, Im going to get flamed for this but sony get your act together!2009-05-15 04:34:00

Author:
SavagePepper
Posts: 52


It appears that almost every comment is turned back on me making it my fault, my question is whos fault is it? and the ps3 is the only console that has this problem I've had the ps3 for a year and this has happened a lot an xbox for 2 years this has never happened and a wii for 2 years and it has never happened, Im going to get flamed for this but sony get your act together!

I wish there was an effective way to teach people how to handle a buggy game but sadly this only comes with gaming experience and/or QA experience. You should just not take the "late advices" personally + take it positively in the mean that you certainly know stuff like that can happen now.

.
2009-05-15 04:44:00

Author:
RangerZero
Posts: 3901


Besieds, in the time you've been complaining you could've just gone to Gamefaqs and downloaded a gamesave so you don't have to get it all again, and there ya go, but noo, you rather complain even tho it won't change a thing....
Seriously, stop complaining and get over it, yes it sucks you lost everything, but the only thing that can be lost and not recovered is costumes, you did't take the proper precautions, that's all.

Well why should i take precautions?
This IS an experimental game made by a new company, of course its not gonna be perfect, and all games have bugs, even the best ones...

My Xbox & Wii never had this problem, Sony get your act thogether
Please don't start a "this console is better than this othher one because blah blah blah..."
They're all different, one is gonna have certain problems and others will have different problems.
Oh, and btw i don't know why you're complaining to Sony as Mm are the ones that make the game, sony doesn't really work on it....
(O.O.S)
2009-05-15 05:32:00

Author:
Silverleon
Posts: 6707


Not trying to be rude or anything, but dseriously, there's no use in complaining, so get over it m8.
I too just like many have had major data lost from "errors" but i learned from these errors and now i save a copy of my gamesave in my flashdrive and lock-upload my unfinished levels just in case this kinds of stuff happens.
So learn from what your loss, stop doing things that won't change a thing like complaining, and start working on things you can do something about, like getting data back and backing up stuff so this won't happen again.
2009-05-15 05:35:00

Author:
Silverleon
Posts: 6707


Im not starting the console wars but Im comparing the consoles to justify the ps only has this problem and it is a huge problem and alos you have a lot of nerve to criticize me because I refuse to play obviously you don't understand what happened and in the first it has not happened to from what I know and I lost every bit of data, and Im am most certainly not making it again and I just love how everyone tries to turn the situation back on me without understanding the circumstances.2009-05-15 05:43:00

Author:
SavagePepper
Posts: 52


Im not starting the console wars but Im comparing the consoles to justify the ps only has this problem and it is a huge problem and alos you have a lot of nerve to criticize me because I refuse to play obviously you don't understand what happened and in the first it has not happened to from what I know and I lost every bit of data, and Im am most certainly not making it again and I just love how everyone tries to turn the situation back on me without understanding the circumstances.

Don't worry, this is 100% a software problem and not a hardware problem. The blame for the bug to still be there is entirely on Media Molecule.
2009-05-15 05:49:00

Author:
RangerZero
Posts: 3901


everyone tries to turn the situation back on me without understanding the circumstances.
Well then, why don't you explain these circomstances?
2009-05-15 05:50:00

Author:
Silverleon
Posts: 6707


Thank you Ranger for doing some clarification for me, and in the first place not everyone in the thread has not experianced a full data loss not 50% loss but a whole 100% loss and that doesn't account for 2 days of work but ever since release. Next people tell me what I have to and what i can't do to fix what isn't my problem, next people try to turn the tables on me and say it's my fault, and claims this happens to alot of people and from what I hear only one person has told me the same exact thing, and until someone experiances the same thing I underwent they can't judge me nor tell me what I have to do and from what you say you haven't, so before telling me to shut up step into my shoes. Oh and another thing if this happens to you what are you going to do? say oh well let's make every single item and every single level again or will you decide to give someone a piece of your mind. Oh and another thing Im busy, so are you telling me to take time off my personal life to recreate everything which will take several months to a year?2009-05-15 06:06:00

Author:
SavagePepper
Posts: 52


lol, i just gotta say, no one here is insulting you, you seem to be misunderstanding the whole thing, we're just giving advice, wether you see it as advice or not, that's your thing.
Also, i have had 100% loss twice, but since i decided to backup my data from the 1st time it happened the secod time i just lost a day of data...
And you seriously have to calm down, no one's antagonizing you, we're trying to help not insult you, so don't always assume the worst of things.
2009-05-15 06:23:00

Author:
Silverleon
Posts: 6707


I may be over exagerating in some things but the tone of some peoples talking is beginning to criticize me rather than give me advice but Im not trying to turn this thread into a long argument so I'll leave it at that2009-05-15 06:28:00

Author:
SavagePepper
Posts: 52


I may be over exagerating in some things but the tone of some peoples talking is beginning to criticize me rather than give me advice but Im not trying to turn this thread into a long argument so I'll leave it at that
This thread isn't going anywhere productive, so I'm just going to lock it. Before I do, let me reiterate some of the more important points that have been made:

This issue has nothing to do with the PS3 - as stated above, it is a coding problem, and one that Mm alone is responsible for. Also, you are definitely not the first person to lose all of their data, so be thankful that you are "preaching to the choir" in the sense that we actually know how to help you. However, you've taken every piece of advice as an insult, as if we were pointing out mistakes you made. We certainly don't expect anyone new to this issue to understand how to handle it, so instead of getting offended, take the advice we've provided you and implement it.

LittleBigPlanet is not simply a "game" that saves static progress through a predefined level; LittleBigPlanet is a professional level editor. Just because it's marketed as a "game" doesn't mean it's as simple as every other game in existence - in fact, because of it's complexity, there will be bugs. If you didn't know it before, understand: when working with a professional level editor, you have to work around bugs. If you decide to ignore that fact and continue with the mentality that the tools should only work for you, then you lose all credibility in the eyes of your fellow level designers.

Just back up your data. It only takes an extra 30 seconds and it saves you hours of work replaying everything you would have otherwise lost.
2009-05-15 06:48:00

Author:
ConfusedCartman
Posts: 3729


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